Not as pleasant as it used to be.
This was my fourth time of staying at the suites in the last two years. The first two times the staff was very friendly and helpful, the room was comfortable and the breakfast was very good. The third time the staff was not as friendly and the room was noisy. This time, staff did not speak unless I asked a specific question (other than one staff at the desk, Rena, she always greeted me). When I checked in, the person in front of me checking in was given free drink tokens, I was offered none because I reserved through Expedia instead of them directly. (I was always offered them in the past). The mattress on the bed I had had dips in it and needed replaced. The toilet seat had many stains on it.