Dirty Rooms, Indifferent Staff at Hilton for $$$
Posted 24-Apr-2017 on Hotels
First room 338: smoke smell; moved to next room, 303: sticky floor, carpet had human nail trimmings, some wet orange sauce, crackers, crumbs; called front desk immediately as bath sink was full-front desk said "reach in and open drain." Bath tub not draining properly and backing up, does not fully drain after water is off. Hotel staff seemed indifferent and more interested in talking with each other
Pool area not cleaned. Restroom floor towels, TP....
Asian woman tending bar and cafe area was super helpful and should probably work front desk.
Comment from Hotel Management
12-May-2017 by don, Hotel Management
Thank you for filling out our survey. I read your comment regarding the housekeeping services. I will share your comments with my room inspector. We apologize for the inconvenience. Thank you for your feedback ans we will use it to fine tune our operations in hope that upon your next visit, we will meet or exceed your expectations. Have a nice day!