Ratings based on 301 Verified Reviews

4.0 out of 5
87% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller from Madison

Not as clean as I'd like to see things

Posted 13-Sep-2017
The hotel room was clean and adequate. The rest of the hotel was dirty and less kept up then I would expect. There seem to be three or four people at the lobby front desk standing around and yet the elevator floor looked like it hadn't been mopped in several weeks. The carpeting throughout was worn and dirty. I only paid $75 for the evening so it was acceptable but certainly could've been a lot cleaner.
1 out of 5
by A verified traveller

Posted 03-Sep-2017
Staff has no consideration (morning and night shift). In 3 years of staying in different hotels, it was my first time to experienced like that. Sorry.
Comment from Hotel Management
07-Sep-2017 by Customer Care, Hotel Management
Thank you for reaching out to us. We sincerely apologize for the service you received from our staff at that time. Your feedback is very beneficial and will help us facilitate all necessary hotel improvements to ensure a positive guest experience. It is our hope that you will consider returning to stay with us again, so that we may have the opportunity to offer you an experience that is nothing less than excellent.
3 out of 5
by A verified traveller

Sketchy

Posted 30-Aug-2017
Pros: Convenient location; nice desk staff
Cons: See above; also the breakfast needed some improvement, such as cut frozen fruit which we usually find in other Country Inns.
Location: Plenty of restaurants and stores of every variety.
Housekeeping was spotty during our 5-day stay. First day I was ill, needed to lie down, but room wasn't cleaned by 2:30. We complained, & probably made housekeepers angry. They tossed the bed covers haphazardly over the bed, left the pillows smashed, and left few towels. Every day after that we got few towels and even one day no hand towels at all. The elevator had a scrap of paper on the floor for 3 days, indicating it was never washed. The trash out front was overflowing and wasn't emptied for 2 days. We stay at Country Inns all over the U.S. but never encountered this kind of thing before. Desk staff was very nice, however.
5 out of 5
Recommended
for Everyone
by A verified traveller from Colorado

Friendly staff, clean hotel

Posted 24-Aug-2017
Glad we chose this one, good location, easy to get to, clean, comfy and friendly staff.
2 out of 5
by A verified traveller

Returning my son th school

Posted 18-Aug-2017
I stay here I trip and this is the first terrible experience I have had. The room smelled terrible and I asked for the beds to be changed and they were not.
4 out of 5
Recommended
for Everyone
by A verified traveller from Houston

Comfortable beds, great breakfast, nice staff

Posted 15-Jul-2017
We felt very comfortable here. The indoor pool was nice except it did smell like chlorine but that's with any indoor pool. There's only one elevator and a lot of workers came in that Sunday evening so we used the stairs a lot. The laundry facilities was a great bonus cause we needed to do laundry before heading home. Overall this was a nice place and I would stay here again.
4 out of 5
Recommended
for Families
by A verified traveller from Stillwater, OK

Family Friendly!

Posted 06-Jul-2017
Pros: Very friendly staff.
Cons: Better air conditioning units.
Location: We had quick access to plenty of restaurants and shopping in the area.
Other than the room being a little warm and taking some time to get cooled off this hotel was wonderful. They were very family and pet friendly. They were accommodating when my son wanted to sleep on a pallet of extra blankets on the floor instead of in bed. They took very good care of us.
5 out of 5
by Robert

Two thumbs up

Posted 19-Jun-2017 on Hotels
Enjoyed stay, staff was very nice and helpful. Room was a little dated, but comfortable and clean.
4 out of 5
by Diane

Posted 18-Jun-2017 on Hotels
Nice, quiet hotel. Very friendly staff. Warm breakfast. Convenient location.
5 out of 5
by Douglas

This traveller left a rating score only Posted 16-Jun-2017 on Hotels