Ratings based on 202 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
79% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 27-Dec-2009 on Hotels
3 out of 5
by A verified traveller from Essex

Not all that impressed

Posted 10-Nov-2009
The reception area is very nice but the rooms did not live up to the same standard. Paper was peeling, there were marks on the walls and plenty of dust and cobwebs. We spoke to the concierge in the morning who moved us to a cleaner room with less peeling for the remainder of our stay but by then the damage was done. Apparently they are in the process of refurbishing rooms but I suspect they started with the sea-view rooms and in the meantime all the other rooms are looking more than a little tired. The charges for parking were enormous (£20 per night) but we were informed of this at the time of booking (just not the level of charge). There was WiFi available but only at standard OpenZone rates - I had expected that to be complimentary for guests as it was in the other hotel (3 star) we stayed at the same week. All in all an expensive stay in an uninspiring and rather tired hotel, we'll stay out of town next time.
5 out of 5
by A verified traveller from London

Best hotel in Brighton!!

Posted 05-Nov-2009
Having tried a number of hotels in Brighton, we always choose The Thistle now!
2 out of 5
by A verified traveller from Ireland

This is not a 4 Star hotel

Posted 27-Sep-2009 on Hotels
This not a 4 Star Hotel (or even 3 Star!) The standards did not match the rating. The decor and appearence is very tired. The room and bathroom were dated. The towels in the bathroom were dreadful. The breakfast was poor and expensive for what was offered. The staff were not particularly helpful or welcoming. Someone else's bar bill was added to our checkout bill. Parking in nearby public car park is expensive. The hotel should negotiate a deal for residents. This hotel is poor value.
3 out of 5
by A verified traveller from Cambridge, MA

Clean bedrooms, uncomfortable bed

Posted 24-Sep-2009
Despite the hotel's exterior, the interior was lovely, especially the atrium. Bedroom was clean. Only downside was the bed was solid as a rock and I couldn't sleep well. Also, be aware that they will not let you check in a minute before 2pm, which is unfortunate if you are coming from North America and your flight arrives early in the morning.
4 out of 5
by A verified traveller from nantes , France

hotel sympa

Posted 16-Sep-2009
Hotel juste sur le bord de mer en face de Brighton Pier . Chambres grandes et propres . les meubles seraient juste à changer car ils vieillissent un peu et pour un 4 étoiles c'est pas trop acceptable. Internet payant et chère (6 pound par jour) . Par contre, l'accès au centre Fitnesse avec sauna, hammam et piscine gratuit pour les clients de l hotel. Personnel très sympa . nous y retournerons .
4 out of 5
by A verified traveller from Crawley

Good for the money

Posted 12-Sep-2009 on Hotels
The only downside to our stay is that we booked a double room but was given a twin, this was quickly sorted out for us and a much nicer room was allocated. The staff were very friendly and polite and if I were to stay in Brighton again it would definatly be at this hotel.
5 out of 5
by A verified traveller from surrey uk

great hotel

Posted 04-Sep-2009
Had a lovely stay, spa and pool were great. very friendly and helpful staff. left feeling very relax ,would stay at this hotel again.
3 out of 5
by A verified traveller from London

Great location great atrium but that is really about it

Posted 02-Sep-2009 on Hotels
The Hotel's location is second to none, being so close to all of the resort's attractions. I would though need to try the other hotels in the area before making a repeat visit. TV was small with only a small number of channels available to view. View from the room was poor, could just about see one small section of the sea. General condition of the room was also poor. The internal doors need to be replaced and overall repainting is required. I was expecting a lot more.
4 out of 5
by A verified traveller from London

Definately going back

Posted 31-Aug-2009 on Hotels
A lovely hotel in a great location with fantastic staff. The rooms are comfortable if a little dated but when you're only there for a few nights it really is of little consequence. had a fantastic rest and the use of the gym, pool and sauna was a real bonus.