Ratings based on 222 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller from Hinckley

Very Friendly Hotel

Posted 04-Jan-2017
Pros: The Breakfast & its Car Park
Cons: Nothing I can think of
Location: The hotel is a short walk to the seafront & the same to the town centre
We stayed here over the 2016 Xmas Period, & enjoyed our stay at this Hotel very much, Judith & Greg make you fell very welcome & they provide a very good quality breakfast. The location of the Hotel is spot on with easy access to the town centre. Having a car park at the back of the hotel was a real bonus.
5out of 5
Recommended
for Everyone
by A verified traveller from hertfordshire

Great stay

Posted 28-Dec-2016
Location: Fantastic position for walking around Eastbourne
Good parking, excellent position, great breakfast.
Comment from Hotel Management
31-Dec-2016 by mommiib, Hotel Management
thank you very much
5out of 5
Recommended
for Everyone
by A verified traveller from Limburg

Mooi oud gebouw. Vriendelijk personeel.

Posted 02-Nov-2016
Pros: Erg mooie kamer. We hadden om een mooi uitzicht gevraagd, dit hadden we gekregen. Medewerker dacht na over een uitje.
Cons: Had voor 4 sterren een bad verwacht. Verder was het goed.
Location: We wilden wandelen over the seven sisters. Hotel was vlak bij.
Comment from Hotel Management
05-Nov-2016 by mommiib, Hotel Management
Thank you. You need to request a bath if this is preferred, remember until we meet you we know nothing about you!
2out of 5
by A verified traveller from London

Not 4.5 star

Posted 27-Oct-2016
Pros: Good location and parking. Near Eastbourne pier and central. 5 mins from town centre.
Cons: Cold, few facilities, no luxury feel - it was meant to be a 4 star.
Location: Good location and parking
Comment from Hotel Management
05-Nov-2016 by mommiib, Hotel Management
All rooms come with central heating available to you, you just need to turn your radiator valve to suit (as shown in the room information pack). Please don't confuse us with a 4* hotel, we are a family guest house, completely different star rating system!
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Oct-2016
Pros: Close to the center of town and the beach, in a quiet location.
Cons: It would have been better to have a TV in the communal lounge, but it was nice and peaceful without it !
Comment from Hotel Management
31-Oct-2016 by Mommiib, Hotel Management
We are know for being peaceful, and as we have a TV in every room so no need to have one in the lounge as well - you have the beautiful sea, beachy head to look at and of course all the events taking place in and around Eastbourne!
4out of 5
by A verified traveller

Posted 07-Oct-2016 on Hotels
Good location and very clean with a very good breakfast. Only the shower is a little let down(room10), not to good modern standard. The building is not too suitable for old or/and not too fit people, high step to the main door, the lift in the building seen out of use for good. Free parking is good but entrance is not for a big car.
Comment from Hotel Management
08-Oct-2016 by General Manager, Hotel Management
I do not advertise a lift. We have 11 steps to the front door, clearly noted in our description.
5out of 5
by A verified traveller

Comfortable Hotel in good location

Posted 30-Sep-2016 on Hotels
Overall, I would rate this hotel as very good. We had a very enjoyable stay. The room itself was very spacious,light and airy, (paid a little extra for a superior room, still very reasonable price). A couple of niggles included the blinds knocking against the window when we had the window open in the night, (we do not like a hot bedroom). The bed was advertised as a King size, but was in fact two beds pushed together with a ridge down the middle which was uncomfortable if you veered towards the middle. The only other down side was the size of the bathroom. It was very compact and bijou. The shower cubicle was very small, and sitting on the loo, the toilet paper on the holder practically rested on your lap. You could also not flush the toilet without putting the lid down each time as the flush was behind the lid. It did not return either and had to be manually returned to the normal position. The bathroom was however very clean. The room was nicely decorated, and the staff were all very friendly, including the staff serving breakfast. Breakfast too was good with a good choice offered. The location was good too, not far from the seafront, and in a nice quiet street. No problem sleeping with the windows open. Having said all of the above, I would definitely stay here again, but would perhaps ask for a room with a larger bathroom if available.
Comment from Hotel Management
08-Oct-2016 by General Manager, Hotel Management
Thank you for your comments. If a large bathroom is important to you you only need to ask when you book! In a house of this age, you simply can't knock walls down to make bathrooms bigger and I wouldn't want to compromise the space in the room. Our beds are superking and zip and link as is common in hotels.
4out of 5
by A verified traveller

Great stay overall

Posted 26-Sep-2016 on Hotels
Great location. Friendly service. Lovely breakfast. Bed not very comfy but overall stay was great. Would return depending on cost. Possibly over priced for comparable hotels.
Comment from Hotel Management
28-Sep-2016 by General Manager, Hotel Management
Thank you, we are most competitive for this type of hotel, but have the added bonus of FREE private parking, which does make us excellent value and given that you chose us from a comparison site, you must have felt we were reasonable?
5out of 5
by A verified traveller from Hertfordshire

Posted 05-Sep-2016 on Hotels
I visited Eastbourne to catch up with some friends as I used to live there. Found the Sheldon to be a comfortable, relaxed and all round decent hotel. Check in was fast and friendly, free parking was a huge perk. The room was spacious and very comfortable with all the essentials. The lift wasn't working but I didn't mind taking the stairs. My only gripes would be the poor wifi in my room and the fact that there was some hair in the bathtub that definitely wasn't mine. The breakfast was decent and filling. Proximity to the sea front was perfect and the local shops, bars and restaurants are a 5 to 10 minute walk away. I wouldn't have a problem staying here again.
Comment from Hotel Management
07-Sep-2016 by General Manager, Hotel Management
thank you.
3out of 5
by nicholas

Posted 02-Sep-2016 on Hotels
good stay BUT the shower only had scalding hot water!!! Asked about it but not possible to adjust. Otherwise great room and great breakfast
Comment from Hotel Management
07-Sep-2016 by General Manager, Hotel Management
Full information on the shower is on the alert notice next to it and in the pack. We did try to explain how to get the correct temperature. The showers have been fully tested by environmental health and passed.