Stayed for 2 days 17April at this hotel.Chose this hotel because of location and onsite parking.We arrived early 2pm hoping to check in and was told unless we had paid £15-00 no check in until 3pm....not impressed at all!!The room was clean & spacious but was dark as being a basement room. lights in room very dim and the bathroom had 3 working lights out of 8. the shower was small and light above not working!!this place could do with LED lights. breakfast was ok. For the price we paid I would have expected better.
Comment from Hotel Management
29-Aug-2015 by Judith, Hotel Management
Thanks for the feedback. Check-in is from 3pm, but early check in is available from 1.30pm. Without advance notice it is not always possible to allow access early because we are doing maintenance or shampoo'd carpets are drying. All our rooms and public area's feature LED lights, and unfortunately the room you stayed had a faulty main bulb which has now been replaced and the bathroom lights in all rooms are scheduled to be changed for LED over the winter season.