Ratings based on 228 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller

Good value hotel near all amenities in Eastbourne.

Posted 06-Mar-2017
We wanted a last minute room for a 1 night stay in Eastbourne and we booked the basic double. It had free parking- albeit a little tight! Clean room with shower and comfy bed. Pillows were too big/ hard though. You might need to check before u go to bed and change them for appropriate ones. choice of breakfast. Although the service was quite slow, but I think we turned up at rush hour! The staff were very apologetic and overall good. We had an English breakfast- not massive but ok. The buffet was well stocked. Overall good but not wow.
Comment from Hotel Management
10-Mar-2017 by mommiib, Hotel Management
We were 100% occupancy and indeed, nearly everyone did arrive at the same time, putting ots of pressure on us. Rest assured your breakfast is freshly cooked to order for you (we don't hot hold) so this means there is a wait, but this does give you time to enjoy the buffet and your toast. If you are not happy with any aspect of your stay, always tell us whilst you are here, so we can fix it!
5out of 5
Recommended
for Everyone
by A verified traveller from disley cheshire

Posted 27-Feb-2017
Pros: clean. comfortable. good location. parking
Cons: cannot think of anything
Location: great location in town
stayed here when working in brighton where all the hotels had no rooms left . so glad found this hotel its a gem will stay here again owner even moved his car so i could park my van on the drive .as to large for access into car park at back of hotel cannot thank him enough . rooms booked were single .nice and comfortable not cramped . had a good nights sleep no noise. easy access into town and seafront good restaurants pubs around corner
Comment from Hotel Management
08-Mar-2017 by mommiib, Hotel Management
Thank you very much
4out of 5
Recommended
for Everyone
by A verified traveller from Hinckley

Very Friendly Hotel

Posted 04-Jan-2017
Pros: The Breakfast & its Car Park
Cons: Nothing I can think of
Location: The hotel is a short walk to the seafront & the same to the town centre
We stayed here over the 2016 Xmas Period, & enjoyed our stay at this Hotel very much, Judith & Greg make you fell very welcome & they provide a very good quality breakfast. The location of the Hotel is spot on with easy access to the town centre. Having a car park at the back of the hotel was a real bonus.
Comment from Hotel Management
20-Mar-2017 by Mommiib, Hotel Management
Thank you
5out of 5
Recommended
for Everyone
by A verified traveller from hertfordshire

Great stay

Posted 28-Dec-2016
Location: Fantastic position for walking around Eastbourne
Good parking, excellent position, great breakfast.
Comment from Hotel Management
31-Dec-2016 by mommiib, Hotel Management
thank you very much
5out of 5
by Manley

Posted 25-Dec-2016 on Hotels
Excellent decor, clean rooms and helpful staff. 5 stars
Comment from Hotel Management
28-Dec-2016 by General Manager, Hotel Management
Thank you so much
5out of 5
by A verified traveller

As good as there pictures.

Posted 25-Nov-2016 on Hotels
We had an over night stay and wished it had been a longer one. Judy the owner was a delight and very helpful bright and cheery. Our room was large and comfortable. Her husband cooks a fantastic omelette. The parking was excellent and plenty of room. I would happily stay again.
Comment from Hotel Management
01-Dec-2016 by General Manager, Hotel Management
Thank you very much!
5out of 5
by A verified traveller

Excellent place to stay.

Posted 19-Nov-2016 on Hotels
Judy was most friendly and helpful in giving us advice and information on things we wanted to know. The room was clean lovely and charming. A comfortable king bed, bathtub and shower with robes and slippers were supplied. There was a complimentary basket of fruit, cup cakes and biscuits as well as fridge with 2 drinks of juice replaced daily and luxury bath products. A selection of choices for a yummy breakfast cooked and made to order. Secure off street parking provided. We felt spoiled & pampered during our stay.
Comment from Hotel Management
21-Nov-2016 by General Manager, Hotel Management
Thank you very much!
2out of 5
by A verified traveller from London

Not 4.5 star

Posted 27-Oct-2016
Pros: Good location and parking. Near Eastbourne pier and central. 5 mins from town centre.
Cons: Cold, few facilities, no luxury feel - it was meant to be a 4 star.
Location: Good location and parking
Comment from Hotel Management
05-Nov-2016 by mommiib, Hotel Management
All rooms come with central heating available to you, you just need to turn your radiator valve to suit (as shown in the room information pack). Please don't confuse us with a 4* hotel, we are a family guest house, completely different star rating system!
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 27-Oct-2016
Pros: Close to the center of town and the beach, in a quiet location.
Cons: It would have been better to have a TV in the communal lounge, but it was nice and peaceful without it !
Comment from Hotel Management
31-Oct-2016 by Mommiib, Hotel Management
We are know for being peaceful, and as we have a TV in every room so no need to have one in the lounge as well - you have the beautiful sea, beachy head to look at and of course all the events taking place in and around Eastbourne!
4out of 5
by A verified traveller

Posted 07-Oct-2016 on Hotels
Good location and very clean with a very good breakfast. Only the shower is a little let down(room10), not to good modern standard. The building is not too suitable for old or/and not too fit people, high step to the main door, the lift in the building seen out of use for good. Free parking is good but entrance is not for a big car.
Comment from Hotel Management
08-Oct-2016 by General Manager, Hotel Management
I do not advertise a lift. We have 11 steps to the front door, clearly noted in our description.