Ratings based on 196 Verified Reviews

4.0 out of 5
80% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Nov-2016 on Hotels
4out of 5
for Everyone
by A verified traveller

Posted 30-Oct-2016
Location: Close to seafront and shops. Ideal location
Large family room. Well decorated and comfortable
5out of 5
by A verified traveller

Lovely Guest House with great service

Posted 17-Oct-2016 on Hotels
This is a lovely guest house and the service was brilliant. We had already notified the Neo that we wouldn't make it in time for Check-in, but this wasn't a problem as the keys and a letter with all the information we could need was left at another hotel about 2 minutes away (which we had to pass anyway as parking in Brighton isn't the best!!!). Our room was quite small, but it had everything we needed & was beautifully decorated - we didn't need space as we weren't planning on staying in during the day. Breakfast was lovely & the choices were great. We needed to be out by 8:30 each morning for an event we were attending, breakfast isn't usually served until 9 at the weekend, but Louisa arranged for there to be someone available early so we could have breakfast before leaving - we were incredibly grateful for this & the speed we were served meant we weren't late for the event. We made the most of not attending the event on Sunday and had a much lazier breakfast - I would highly recommend the pancakes!!!! All in all, I have no complaints and would highly recommend this guest house. Should we return to Brighton, we would definitely book to stay The Neo again. :)
4out of 5
by A verified traveller

Great Weekend

Posted 19-Sep-2016 on Hotels
Made to feel. very welcome. No hot water in shower but that didn't ruin our stay Breakfast was amazing
4out of 5
by A verified traveller from Birmingham

Posted 05-Sep-2016 on Hotels
Small, very friendly hotel where they pay attention to all the little things you may need. Lovely breakfast selection
4out of 5
by A verified traveller

Would stay again

Posted 02-Sep-2016 on Hotels
Room was lovely, some fittings in the bathroom needed a little attention. Manager was very nice though unfortunately very short staffed during our stay causing delays at check in, breakfast and check out. Wifi didn't appear to work. Breakfast was fantastic. Good central location though as a result is a busy and noisy area at night.
4out of 5
by Paola from Watford

Posted 31-Aug-2016 on Hotels
Very good small hotel, but very disappointed as no toilet in the room. As far as I can remeber I 've booked a room with "private bathroom" (your words), I had never imagined to to have to get dressed and every time and walk in the corridor to reach my bathroom! To avoid customers' disappointment and keep your business you should word exactly what you get for your money. A 4* establishment should have all room with bathroom at £100 a night, I reckon. Waiting for you reply, regards, Mrs P Cicchetti
4out of 5
by Paul

Posted 31-Aug-2016 on Hotels
Friendly, Great Bwefast..
4out of 5
by A verified traveller

Great breakfast!

Posted 22-Aug-2016 on Hotels
The hotel is lovely but end of the season and a little tired! Lou and her staff couldn't have been more accommodating. The breakfast was delicious!
3out of 5
by William from Yorkshire

room too small to be a double, poor ventilation

Posted 31-Jul-2016 on Hotels
The accommodation was adequate, given that we didn't spend much time there. However, the room (#9) was too small to be a double: there was little space for anything except the bed, and hardly anything that could be classed as storage space. Ventilation was also a problem; with the window closed it was too hot to sleep, but with it open the noise from the local seagulls kept us awake from about 4am. (The latter is admittedly a general problem with central Brighton accommodation, not just this hotel.) Breakfast was good, though: plenty of choice, and good quality.