Ratings based on 197 Verified Reviews

4.0 out of 5
80% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveller

Comfy shabby chic and amazing breakfast

Posted 01-Dec-2016 on Hotels
Very comfortable shabby chic boutique guest house. Comfy beds, great rainhead shower and amazing breakfast. Friendly and attentive staff. Close to seafront, shops and restaurants.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Nov-2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Oct-2016
Location: Close to seafront and shops. Ideal location
Large family room. Well decorated and comfortable
5 out of 5
by A verified traveller

Lovely Guest House with great service

Posted 17-Oct-2016 on Hotels
This is a lovely guest house and the service was brilliant. We had already notified the Neo that we wouldn't make it in time for Check-in, but this wasn't a problem as the keys and a letter with all the information we could need was left at another hotel about 2 minutes away (which we had to pass anyway as parking in Brighton isn't the best!!!). Our room was quite small, but it had everything we needed & was beautifully decorated - we didn't need space as we weren't planning on staying in during the day. Breakfast was lovely & the choices were great. We needed to be out by 8:30 each morning for an event we were attending, breakfast isn't usually served until 9 at the weekend, but Louisa arranged for there to be someone available early so we could have breakfast before leaving - we were incredibly grateful for this & the speed we were served meant we weren't late for the event. We made the most of not attending the event on Sunday and had a much lazier breakfast - I would highly recommend the pancakes!!!! All in all, I have no complaints and would highly recommend this guest house. Should we return to Brighton, we would definitely book to stay The Neo again. :)
4 out of 5
by A verified traveller

Great Weekend

Posted 19-Sep-2016 on Hotels
Made to feel. very welcome. No hot water in shower but that didn't ruin our stay Breakfast was amazing
4 out of 5
by A verified traveller from Birmingham

Posted 05-Sep-2016 on Hotels
Small, very friendly hotel where they pay attention to all the little things you may need. Lovely breakfast selection
4 out of 5
by A verified traveller

Would stay again

Posted 02-Sep-2016 on Hotels
Room was lovely, some fittings in the bathroom needed a little attention. Manager was very nice though unfortunately very short staffed during our stay causing delays at check in, breakfast and check out. Wifi didn't appear to work. Breakfast was fantastic. Good central location though as a result is a busy and noisy area at night.
4 out of 5
by Paola from Watford

Posted 31-Aug-2016 on Hotels
Very good small hotel, but very disappointed as no toilet in the room. As far as I can remeber I 've booked a room with "private bathroom" (your words), I had never imagined to to have to get dressed and every time and walk in the corridor to reach my bathroom! To avoid customers' disappointment and keep your business you should word exactly what you get for your money. A 4* establishment should have all room with bathroom at £100 a night, I reckon. Waiting for you reply, regards, Mrs P Cicchetti
4 out of 5
by Paul

Posted 31-Aug-2016 on Hotels
Friendly, Great Bwefast..
4 out of 5
by A verified traveller

Great breakfast!

Posted 22-Aug-2016 on Hotels
The hotel is lovely but end of the season and a little tired! Lou and her staff couldn't have been more accommodating. The breakfast was delicious!