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Reviews of The Guesthouse East

4 out of 5
The Guesthouse East
13 Hartington Place, Eastbourne, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 33 out of 47 reviews" "
Rating 8 - Good. 12 out of 47 reviews" "
Rating 6 - Okay. 1 out of 47 reviews" "
Rating 4 - Poor. 0 out of 47 reviews" "
Rating 2 - Terrible. 1 out of 47 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were only there for one night, but happy with it. Didn’t eat there so cannot comment on that side of it Good location for us
Stayed 1 night in Aug 2019

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st class
Everything perfect.... location, hosts and room. Bonus of a kitchen is really handy. Bear in mind no lift but we were in room 2 so only up one flight. We will return 😍
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel at home by the beach.
WOW! What a stunning hotel! It felt like we were in our own apartment home right by the sea. We stayed for four nights in this luxurious hotel. It was a blessing having a kitchen, allowing us to make our own meals and therefore preventing us from spending a fortune on meals at restaurants. Unfortunately, there wasn't a microwave, just a hob, but we didn't need it so didn't bother asking for one. We wanted a bathroom with a bath and that is what we got, but it was disappointing that the shower didn't work properly, it came out more of a leak rather than a spray, but again, we prefer having baths so we didn't mind at all. This hotel was definitely the best hotel we've stayed in, and comfort isn't a strong enough word of how we felt about this place. This was home to us for four nights, and we so did not want to leave. We'll be back, for sure.
Stayed 4 nights in Jun 2019

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Guesthouse East, A Perfect Place To Stay
The guesthouse east was a great place to stay. The owners, Tony & Lisa, were very welcoming and the facilities were excellent. The location was perfect, very near the seafront and perfect for our weekend break. We will definitely return before the end of the year!
Stayed 1 night in May 2019

10/10 Excellent

Samir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay; central to Eastbourne and friendly and helpful hosts.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent - the beach is at the end of the street, and restaurants and shops are only a short walk away. Hosts Tony and Lisa gave us a warm welcome on arrival, and gave us a parking permit to use. Our room on the first floor was private, spacious and immaculately kept, with its own kitchenette and a modern bathroom. The bed was very comfortable.Tony recommended great restaurants nearby. This is great value accommodation, we would have loved to stay longer if we had more time. A top choice if staying at Eastbourne.
Stayed 1 night in Apr 2019

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful service. Would definitely stay here again.
Stayed 1 night in Feb 2019

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great people. Great guesthouse. Great stay.
Great people. Great guesthouse. Great stay. There was a mistake at booking through hotels.com (he said it was Expedia...not sure why) and we booked one room for 5 people. Unfortunately, his room only accommodates 4 people so he made an extra room available to us at no cost. We felt bad so we only used the bed to sleep that night and didn't use the bathroom or kitchen so we could at least keep it as clean as possible for him.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2018

10/10 Excellent

Ray, Brighton, East Sussex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely excellently furnished and warm.
Met by genial friendly owners who explained everything in detail and led us up to our excellently furnished, warm, scrupulously clean suite which was fitted with everything you could possible need.
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
stayed a night on weekend trip. great stay.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017

8/10 Good

Sonal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anazing stay!
Amazing stay! Very well kept property. The owner, Tony, was very nice and helpful with ideas for the local area. We will definitely stay here again if in Eastbourne.

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly formed family hol' served with a smile!
A last minute weekend trip with our three children aged 8-12. We were made to feel welcome, the children were encouraged to feel at home and the accommodation was not only well thought through it was immaculate. Lisa and Tony made our stay very relaxing.
Response from General Manager on 14 Feb 2017
Hi Judith Thanks so much for taking the time to write a review and we really appreciate your feedback, We are so pleased you all had a nice stay and we hope to see you again very soon. Take care Tony & Lisa

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, helpful and attentive hosts
Nice room in surprisingly quiet street just off the sea front. Location, room, facilities and service all excellent. Will definitely use again
Response from General Manager on 17 Feb 2017
Hi Julian Thank you so much for your kind review, please come back and see us again soon. Kindest regards Tony & Lisa

10/10 Excellent

Jemella, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Find!
What a delightful weekend! Lisa and Tony we're accommodating and helpful even prior to our arrival. Our room was beautiful decorated and all beds were extremely comfortable. The whole experience was fantastic. Their welcoming, attention to detail friendliness and overall service is second to none. I would definitely recommend and I will be returning in the new year. Thank you Lisa and Tony for such a lovely weekend.

10/10 Excellent

Merle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully appointed .
I enjoyed my stay immensely. Guesthouse East is full of character and I received. Very warm welcome. Will return.

10/10 Excellent

Christhoper M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely family run B&B is a great location. Very friendly and child friendly. Very nice room with kitchenette and bathroom. Had an excellent info folder in the room. Is the nicest B&B I have stayed at. Good breakfast option too.

10/10 Excellent

cheryl, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Great accommodation and friendly staff, would highly recommend to others

10/10 Excellent

Lorraine, Braintree, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location and close to the pier
Lovely room (top floor) and the hosts were lovely!

6/10 Okay

Ian, Welwyn garden.

Liked: Cleanliness, property conditions & facilities, room comfort
Weekend break away.
B+B was very nice,the owner's are Lovely people.but the TV was to small,for the size of the room.For a 4 star b+b, The breakfast should have been free.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service and comfort
our hosts gave us excellent communication in advance and at our arrival. Very helpful. The combination of room with kitchen allowed us to stretch out after several days of staying in small hotel rooms. Great location right by the sea and walking distance to major shops.

10/10 Excellent

Charlie, Essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely guesthouse
Had a lovely stay at the guesthouse East, excellent service and such a friendly couple. Will be staying again that's for sure. Thank you

8/10 Good

wilki, essex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
50th party weekend
We chose this guesthouse as my wife had stayed before. The room was a good size and very comfortable. Some nice touches with plenty of tea and coffee in the kitchen. Great weekend thanks will Definately book again.

10/10 Excellent

Jason, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family-friendly and very well-appointed rooms.
An absolutely amazing place to stay for families; Sarah and Carl are very friendly and anticipate your needs before you even ask. Highly recommended.
Response from Carl on 30 Apr 2015
Hi Jason Thanks for the lovely words :) Having children ourselves helps us understand what works best for families and we just try to provide what we would enjoy and appreciate. Having your own separate kitchen definitely helps, providing more space, flexibility and freedom. Really pleased you all enjoyed yourselves. Hope we see you again Carl

10/10 Excellent

canadian bacon , calgary alberta canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
These guys understand costumer service there was a mistake in our booking through Expedia , this hotel went out of there way to ensure we had a room to stay for the duration of out trip Room was great super clean nice lay out with a kitchen and dining room if you plan a stay in this area make sure this is the place you stay you will not be dissapointed
Response from Carl on 30 Apr 2015
Wow, thanks for kind words! We know that a lot of our guests travel a long way to get here so the least we can do is to make it an enjoyable stay here on the South Coast. We've created suites here, each with a separate kitchen, for extra space and the amazing location certainly makes us all smile :) Thanks again Carl

10/10 Excellent

Matthew, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely guest house
Great hotel. Massive room. Comfy bed and very welcoming hosts
Response from Carl on 30 Apr 2015
Hi Matthew Thanks for finding time for the (fab!) review. Glad you liked it here with us Carl

10/10 Excellent

Sebastien, Inuyama, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location!
We had a great time at The Guesthouse East. The place is so close to the beach and the downtown area. Carl and Sarah are so friendly and always there to advise you. My family and I had an amazing stay. Thank you so much!
Response from Carl on 30 Apr 2015
Hi Sebastien Very rewarding to see your comments and hear that really enjoyed your stay with us in Eastbourne. We also love our location, being able to practically fall out the front door onto the seafront, but also being so close to the theatres, cafes and shops. Hope to see you again if you ever head back to the UK Carl

8/10 Good

BWilks, Reigate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mr Wilkie
I was absolutely delighted with my choice to statist this hotel. The family run hotel was superb for friendliness and service. I couldn't of wished for better and will definitely return whenever I am in the area.
Response from Carl on 30 Apr 2015
Mr Wilkie, thank you so much for leaving feedback for others who I'm sure will find it v useful. It also put a smile on my face for which I'm very grateful! Carl

8/10 Good

allen, Mass. 01108

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location ; lovely hosts
Karl and Sara are an extremely charming couple. The site is 2 minutes from the boardwalk. Eastbourne is close to Brighton and not as overcrowded. The room was a bit tight for the four of us; but that is a common problem when seeking a quadruple room. A good spot to explore Sussex from.
Response from Carl on 30 Apr 2015
Hi Allen Thanks for your comments - lovely to hear that we worked very well for you all. Some family are bigger than others so with older children we will always try to put them in the largest (which clearly didn't happen with you guys). It is always worthwhile letting us know the ages of your children when booking so that we can help you get the most out of your stay. Thanks again Carl

8/10 Good

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities
Within walking distance of sea and shops!
Warm welcome from hosts who were charming & helpful throughout our stay. We found the guesthouse convenient in many ways for parking, buses, sea promenade and interesting shops, cafes and restaurants. The ensuite kitchen facilities were what we booked for and these were ideal for what we wanted but they came at the expense of a couple of armchairs as there was nowhere comfortable to sit in the evenings to read or watch tv except the bed. In fututre we'll probably opt for short breaks at a hotel but if I had children, I'd be happy to stay here again.
Response from Carl on 30 Apr 2015
Hi Gerry Thank you for staying with us and finding time to leave your warm words. We are very pleased to offer our kitchens in every suite as our guests do seem to love them. Most of the suites also have extra seating in the bedrooms, such as a sofa or comfy chairs - I think that yours must have been the only one we have with a wicker chair. During the booking process we love to hear what our guests really appreciate and had we known about your love of taking it easy in the evenings we would have tried to allocate you a room with bags of extra seating - next time I hope! Thanks again Carl

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Maggie and Phil, U>K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room at the Top
Sue and Carl made us very welcome, beds were very comfortable and kitchen was an added bonus. We would certainly stay here again.
Response from Carl on 30 Apr 2015
Thanks Maggie and Phil :) Really pleased you enjoyed yourselves here Carl

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Yuta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ビーチがすぐそば
ビーチがすぐそばなのとレストラン密集エリアまで徒歩3分。絶好のロケーション。駐車場は路上駐車だが繁忙期は空きスペースないかも。自分もスペースがなく徒歩3分のNCPに駐車した。駐車料金は24時間£6くらい。
Stayed 1 night in May 2019

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil chaleureux
Très bon accueil par le propriétaire, très souriant et à l'ecoute. Nous avons eu un problème de chasse d eau, et il a tout de suite été réactif pour réparer. Un très bon sens du service. Nous étions 5 et ils ont réussi à nous loger dans la même chambre avec nos 3 enfants. Nikel !! Location très bien placée près du centre ville et de la mer... Parfait !!
Stayed 3 nights in Apr 2019

10/10 Excellent

Harumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とてもフレンドリーで優しいオーナーご夫妻でした。
エレベーターなしの5階だったので、スーツケースの持ち運びを心配しましたが、オーナーご夫妻が運んで下さったので、助かりました。ご夫妻はいつも笑顔で、とても親切でした。快適な滞在でした。
Stayed 1 night in Jul 2018

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B&B oder Selfcatering geeignet
Das Guesthouse hat uns sehr gut gefallen. Egal ob man selfcatering oder ein B&B will, hier ist beides möglich. Unsere Zimmer hatten beide eine gutausgestattete Küche. Die Zimmer sind liebevoll und durchdacht eingerichtet. Alles ist neu renoviert und gepflegt und es hat den Charme den man von einem englischen hochklassigen B&B erwartet. Freundlicherweise stellen die Besitzer auch noch ihre umfangreiche DVD Sammlung zur Verfügung. Die Besitzer sind freundlich und hilfsbereit ohne aufdringlich zu sein. Das Guesthouse ist in unmittelbarer Strandnähe, ca. 100 Meter bis zu Meer. Parken ist auf der Straße vor dem Guesthouse möglich. Uns hat der Aufenthalt sehr gefallen.

2/10 Terrible

yi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
非常差的洒店,本身酒店的設施非常殘舊,我們被安排在最高層,小房间而且洗手間的淋浴房第一個人沖涼時,已經嚴重睹塞,而且當時也不能修好,只能借用其他房間的洗手间,在房間走起路來,地下的地板吱吱作響,每次走起路來都小心翼翼,說話也要小聲,盡管這樣小心,酒店還說你太大聲,將客人趕出去不允許再住宿,2015年我們住過這間酒店,也沒有任何事发生,酒店是更換了老閭才做出如此沒有職業道德的行為
Stayed 4 nights in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Perfekt beliggenhed. Skøn by og Beachy head a must
Perfekt beliggenhed og fin velkomst. Værelse dog ikke checket for service, så der var lidt mangler hist og her. Fin lille lejlighed. Minus var vandtrykket til 'top floor'. Det kunne forbedres en del. Ellers rigtig godt gæstehus, som vi gerne besøger igen. Irriteret over, at de charger for brug af alle former for kredit-kort. Det er blot en mer-pris man som gæst pålægges, og det bør blot indkluderes i prisen.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort