Not so Grand a deal!
When we were contacted by the Grand to confirm our booking, we were told that free parking was available at the Hotel. On arrival, we discovered that there was no free parking but that we had 3 choices: pay £35 to have the car valet parked (if there was no parking, how come there was valet parking?), drive to the local NCP and pay £27 a night or "find somewhere in the city!". This is a hidden and unavoidable charge - beware! It makes the Expedia deal a lot less attractive.
No fridge in the room, no minibar.
Luke warm water in the morning, no towel rails.
Staff pleasant and respectful, breakfast wonderful. But when you are splashing out on staying in the Grand, you expect more, at least I did.
When I raised these points to the reception manager, the response was "we'll give you a good deal next time you come". There won't be a next time.