Ratings based on 1,201 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
93% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from london

Luxury hotel on the seafront

Posted 26-Aug-2015
Second time we've stayed at the Grand and it is a beautiful hotel, on the seafront and staff are very friendly. The breakfast is very good value too.
2 out of 5
by A verified traveller from Essex

No ventilation

Posted 25-Aug-2015
Pros: Location. Breakfast room
Cons: Ventilation in the room ( air con ). deal with the smell in the bathroom.
Location: Hotel on the seafrony, about 10 minute walk to the pier and Lanes.
Our room was very nicely decorated but youcould only open the two windows 6 inches. When you did so there was so much noise coming from the machinery on the roof it had to be shut. The large fan in the room was very noisy. I could not sleep due to the lack of air. Added to that, our bathroom ( very big ) had a window that would not open at all. Both my daughter and I noticed an unpleasant smell when we first arrived which did not go away.
4 out of 5
Recommended
for Everyone
by A verified traveller

Lovely hotel, top staff.

Posted 25-Aug-2015
Nice hotel with a touch of class. Slightly dated in places but still lovely. Only concern wd be lack of air con in rooms if iy was v.hot, but fans provided. V.gd
4 out of 5
Recommended
for Everyone
by A verified traveller

Great staff !

Posted 25-Aug-2015
Staff were extremely good . Great food ! Very clean although busy all our needs were met . More milk in the room would be good .
3 out of 5
by A verified traveller from Surrey

Discount doesn't mean bargain

Posted 24-Aug-2015
Pros: The foyer.
Cons: Value for money.
Having stayed at the Grand previously I thought I had found a good deal when I found a room available for £150 per night including breakfast. I have to admit the breakfast was great, the room however was very small, it had a single window which was frosted and could only be opened 3 inches, the room had no air conditioning and as it was a hot weekend made the room even more uncomfortable. There was no mini bar and the bathroom was antiquated with moldy tiles.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ohio

Nice proximity to the pier at a pretty hotel.

Posted 20-Aug-2015
The staff was excellent at the hotel. When the ocean view room we originally booked had an issue (weren't told what the issue was) the staff member quickly and without us asking spoke with his manager and upgraded us to an ocean view suit. The manner in which he handled all of this was swiftly and professionally. While the outside of the hotel was looking like it needs a small bit of touchups, the inside was beautiful and inviting. Our room was lovely and we would stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveller

good hotel

Posted 19-Aug-2015
Lovely hotel , staff were great , good breakfast , room was too hot and air con . Overall good place to visit
4 out of 5
Recommended
for Everyone
by A verified traveller

Room review

Posted 17-Aug-2015
Lovely hotel but room had no air conditioning and bathroom was a little ropey.
3 out of 5
by A verified traveller from London

Looks nice but service is really poor

Posted 17-Aug-2015
This is the best hotel in Brighton, but it just isn't that good. Unfortunately it suffers from very poor service and staff that don't know whether they are coming or going. In terms of comfort and decor it's nice, but for the price it's staff really need to up their game. Also the breakfast was truly atrocious - more like a 2-3 star hotel. This place is the best of a bad bunch and so it gets away with charging 5 star prices for a very 3 star service.
4 out of 5
Recommended
for Everyone
by A verified traveller from South Yorkshire

Lovely hotel in an excellent position.

Posted 14-Aug-2015
Pros: The hotel was very clean and the bed really comfortable. We had an excellent nights sleep.
Cons: Not much but maybe decor is looking a little tied.
Location: In an excellent position for the beach, pier and shops.
We only stayed one night but the experience was lovely. From the parking of our car on arrival the service was excellent and the staff could not do enough for us. We enjoyed an evening meal in the hotel which was also excellent. We shall definitely be returning.