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Reviews of The George in Rye

4 out of 5
The George in Rye
98 High Street, Rye, England

Reviews

9.4

Exceptional

Rating 10 - Excellent. 262 out of 376 reviews" "
Rating 8 - Good. 92 out of 376 reviews" "
Rating 6 - Okay. 15 out of 376 reviews" "
Rating 4 - Poor. 3 out of 376 reviews" "
Rating 2 - Terrible. 4 out of 376 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jethro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Down to the bespoke reed diffuser, every detail was superb and made my stay memorable and comfortable.
Stayed 2 nights in Aug 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, friendly and efficient staff, great restaurant.
Stayed 1 night in Feb 2024

10/10 Excellent

Neil

Stayed 1 night in Jan 2024

10/10 Excellent

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

ANDREW

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Premal

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top top hotel. Great room great food great service
Stayed 2 nights in Dec 2023

8/10 Good

Denise

Stayed 1 night in Dec 2023

10/10 Excellent

Kirstie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely pub and hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Paul

Stayed 1 night in Nov 2023

8/10 Good

MISS L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Honora

Stayed 1 night in Nov 2023

10/10 Excellent

Sarah

Stayed 1 night in Nov 2023

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay at the George. The room was light, spacious and quiet with comfortable bed and good facilities. Breakfast was good with plenty of choice and we had dinner in the hotel on the first evening which was well cooked and tasty. The hotel is charming with lots of original features and has been restored very sympathetically. It is also very convenient for shops and restaurants. Highly recommended.
Stayed 3 nights in Oct 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Stephanie

Stayed 1 night in Sep 2023

8/10 Good

Jacqueline

Stayed 1 night in Sep 2023

10/10 Excellent

Alexandra

Stayed 2 nights in Sep 2023

10/10 Excellent

Barbara

Stayed 1 night in Sep 2023

10/10 Excellent

Freddie

Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Stay here, get over-charged. And then get ignored!
Copy below of review left for this hotel in as many places as possible. The text and issue I'm guessing is self explanatory. Ive finally given up with this company, and the owners Katie and Alex Clarke! Absolutely AWFUL experience with this establishment. Rye is lovely. The hotel is nice; Good, but not great. Smart refurb and good design generally though. But customer service is diabolical. Totally understaffed. NO-ONE answers the phone AT ALL. Tried for days and day throughout the day and all you ever get is an answerphone message. So couldnt reserve tables for dinner. Room service was non-existent, they just didnt answer any phones at all - within the hotel or from without it! Just checked my phone records... as of today 78 unanswered calls to the George in Rye. Not a single one answered. And then saw that our CC company had put through the agreed daily rate 3 times. So was charged 3 times for a stay that consisted of 2 rooms for 1 night! Tried to get a refund... just NO LUCK whatsoever. Perhaps the George just likes to overcharge any customer who asks questions. Or perhaps its just racist and doesnt like people who are not white-middle-class! Dont know. Just hope I get a refund of 1 nights stay that is correctly due to me!
Stayed 1 night in Aug 2023

10/10 Excellent

David

Stayed 1 night in Aug 2023

10/10 Excellent

Kavita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely stay, I would visits again. The only downside is that there isn’t parking on site and the local car park was impossible to find parking in. Other than that I would highly recommend.
Stayed 1 night in Aug 2023

2/10 Terrible

Julie

Travelled with group
Liked: Cleanliness
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful cosy room with nice touches, great outdoor spaces and generous breakfast with loads of options
Stayed 1 night in Aug 2023

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing hotel & location. Staff were brilliant. Check in and check out smooth & effortless. Room was clean if a few cobwebs around the windows.
Stayed 2 nights in Aug 2023

10/10 Excellent

Andrew

Stayed 1 night in Aug 2023

10/10 Excellent

Angelica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From service, stay and food it was perfect
Stayed 1 night in Aug 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel!
Outstanding hotel!
Stayed 2 nights in Aug 2023

6/10 Okay

Trevor

Stayed 1 night in Aug 2023

10/10 Excellent

Annmarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Ann Rosemary

Stayed 1 night in Aug 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2023

8/10 Good

Sonja

Stayed 2 nights in Aug 2023

10/10 Excellent

Roger

Stayed 2 nights in Aug 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2023

10/10 Excellent

Nikesh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, lovely staff and breakfast. Really enjoyed our stay
Stayed 1 night in Jul 2023

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay - friendly staff, good breakfast and one of the best hotels stayed at recently
Stayed 1 night in Jul 2023

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Fantastic breakfast.
Stayed 1 night in Jul 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Excellent food and service
Stayed 2 nights in Jul 2023

2/10 Terrible

Hayley

Disliked: Staff & service
Stayed 1 night in Jul 2023

10/10 Excellent

Christine m

Stayed 3 nights in Jun 2023

10/10 Excellent

Michael, Hove

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent one night stay. Hotel accommodated our early breakfast. Although hotel is on High street it is very quiet - good night sleep. The hotel has been refurbished and all the rooms look high quality etc
Stayed 1 night in Jul 2023

10/10 Excellent

Sharon

Stayed 1 night in Jul 2023

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023