Double Room (Ground Floor) | Free WiFi, bed sheets
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Reviews of Paskins Townhouse

3 out of 5
Paskins Townhouse
18-19 Charlotte Street, Brighton, England

Reviews

8.6

Excellent

Rating 10 - Excellent. 165 out of 324 reviews" "
Rating 8 - Good. 113 out of 324 reviews" "
Rating 6 - Okay. 25 out of 324 reviews" "
Rating 4 - Poor. 12 out of 324 reviews" "
Rating 2 - Terrible. 9 out of 324 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Colin

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in a great location for local restaurants but only a 10 minute walk into Brighton centre. Love Kemptown and St. James’s Street.
Stayed 1 night in Mar 2024

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay for our weekend in Brighton
Stayed 2 nights in Mar 2024

10/10 Excellent

Duncan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great, really friendly people with excellent restaurant recommendations. Made our short stay very special!
Stayed 3 nights in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Kristian

Liked: Cleanliness, staff & service, property conditions & facilities
Great size room. Convenient and cheap.
Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Anna

Disliked: Cleanliness, staff & service
When I arrived the host was welcoming and showed me to my room, which was clean and had a1930's decor and had plenty of space to put clothes and was well equipped. On the positive it was quiet and very close to shops and the beach. However I was there for 5 night's and the room didn't get cleaned once properly, I did ask for clean towels which I received however the dirty ones were left in the room and not taken away. In the reception area no-one was ever there personally I wouldn't stay there again.
Stayed 5 nights in Dec 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, local restaurants and bars in easy reach, and just a 10 minute walk into the centre of Brighton. Recommend.
Stayed 2 nights in Jan 2024

10/10 Excellent

N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality B&B
Really enjoyed staying in this B&B. Good communications and flexibility provided. I will look to stay here again when in Brighton.
Stayed 2 nights in Dec 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paskins overnight stay
Great Location , nice clean and interestingly decorated room,excellent host very informative.
Stayed 1 night in Dec 2023

10/10 Excellent

Liam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, we arrived late, but staff were really helpful and gave me the code to get in and left the key for us, they also keft a parking permit on a sale or return basis, which we didnt end up using. It was really helpful to have the option though. Would happily stay here again.
Stayed 1 night in Nov 2023

2/10 Terrible

Andon

Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Helena

Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hosts. Clean, comfortable room. I appreciate the thought put into the amenities and soaps.
Stayed 2 nights in Nov 2023

4/10 Poor

Elio

Disliked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

8/10 Good

Troy

Liked: Cleanliness, amenities
Good value little room. Property was clean and nice decor. Room being on ground floor meant didn't have to worry about climbing stairs, but did mean i heard everyone coming and going. Window in room was draughty.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jessica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, lovely people. Thank you!
Stayed 4 nights in Oct 2023

4/10 Poor

Hugh

Disliked: Cleanliness, staff & service, room comfort
not impressed.
After check in I didn't see any staff during my stay. Shower tiles were mouldy. The narrow stair case was a killer.
Stayed 3 nights in Sep 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Room comfort
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid - pictures misleading and no staff
So disappointed. Pictures make it look like such a lovely classy venue. The room was dirty, not cleaned properly, the shower door didn't close, and the curtains didn't close properly (and on the ground floor!!). The amount of dust and dirt on the bedside lamps was disgusting. We were given someone else's half-drunk water bottle, so kind. The walls are paper thin so you can hear everything, not a relaxing place to stay. Someone above us had an alarm and it was so loud we thought it was in our room. We were on the ground floor but could see the stairs up and they were thin and steep, not at all accessible or easy to manage. It says on the listing there is a food room service, was never given any of these. The wifi doesn't work and there is a mobile signal blackout, not helpful if you need to do anything at all. There was never anybody around to help with any of these issues - reception was consistently unmanned. During checkout time which is advertised as 11 am there were no members of staff at all to discuss any of our problems with. Rang the hotel as didn't want to be held accountable for lost keys, went to voicemail. A staff member rang back saying she was out walking her dogs (?) so just leave keys on the desk. Was told I could leave my luggage behind but not sure why I would want to leave it unattended. The safe luggage storage is incorrect. Have asked Hotels.com for a refund but they're being very difficult and say they can't contact the hotel (unsurprising).
Stayed 2 nights in Sep 2023

8/10 Good

geoff

Stayed 1 night in Sep 2023

6/10 Okay

JC

Liked: Staff & service
Just good
Stayed 2 nights in Sep 2023

10/10 Excellent

IOANNIS

Stayed 1 night in Sep 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nide welcome on arrival. Lovely room and was clean
Stayed 1 night in Sep 2023

10/10 Excellent

John, Canterbury

Stayed 1 night in Sep 2023

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Lovely art deco property. Made to feel welcome on arrival despite being 15 minutes early. Parking was a problem due to the height restrictions in the nearest car park (and most local car parks. Close to amenities. Room itself - no cold water coming out of the tap. Bed made daily. Shower across the landing had black mould in the shower but was clean otherwise. On arrival we were advised we could call for assistance but on our departure day we called to let them know we were leaving and thank staff but no one arrived.
Stayed 2 nights in Sep 2023

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With the price I pay, this is fine.
Stayed 3 nights in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

sherdan

Stayed 1 night in Jul 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and standard of accommodation
Stayed 2 nights in Aug 2023

6/10 Okay

Barry

Liked: Cleanliness
Disliked: Staff & service
A reasonable place to stay near Brighton seafront and centre. The town house is nicely decorated with minimal services. My mine was on the top floor so quite a lot of stairs and the blind don’t close. Reasonable place at a reasonable price
Stayed 2 nights in Jul 2023

8/10 Good

MIke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, and everything works, that´s all I need! Doors very heavy in whole house, this not necessarily a problem, but what it does mean is that they slam noisily. Some other guests could have realised this!
Stayed 3 nights in Jun 2023

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem of a place
Lovely place in a great location
Stayed 1 night in Jun 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful service and good location. Very clean
Stayed 1 night in Jun 2023

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel near to everything!
The room was very nice and clean. I was late to book in and the process to book in was very efficient. The hotel is close to the beach and the town centre, I was able to walk everywhere.
Stayed 2 nights in Jun 2023

10/10 Excellent

Darren

Business traveller
Clean central and great staff
Stayed 1 night in Jun 2023

10/10 Excellent

Jessica

Stayed 1 night in Jun 2023

8/10 Good

Lee

Stayed 1 night in Jun 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
You can’t ask for anything better for the price paid. Friendly staff, clean, quiet, comfortable, would stay again.
Stayed 1 night in May 2023

8/10 Good

Nilavra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A great little guesthouse within easy walking distance of the city centre. Charming and rooms with character. Would definitely stay here again
Stayed 1 night in May 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The host was lovely, with quite a short distance to the beach. The room was ok expect it was a bit small and you can tell it is a bit aged. One thing I didn’t like is the zero soundproof in the building. You can hear all the conversations upstairs and the room next to you, so not the best in terms of privacy.
Stayed 2 nights in May 2023

10/10 Excellent

Rizwana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The website of Paskins state that it is bed and breakfast but the desk person told me that there is no breakfast included. That was disappointing because I saw dinning room pictures and I was happy about it. It will be good if Paskins clearly indicate on theirs and Hotel.com site that who will get the breakfast and who will not. I felt being as correct information was not provided.
Stayed 2 nights in May 2023

10/10 Excellent

Gareth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

6/10 Okay

Franciele

Basic accommodation - only to sleep!
Don’t expect anything beyond a clean small room to sleep. If you are aligned with this view, this is the right place. No service, no breakfast, good location.
Stayed 1 night in Apr 2023

10/10 Excellent

jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and gave us fresh towels every day
Stayed 2 nights in Apr 2023

10/10 Excellent

Sin Tung

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice, she help us to take the luggage upstairs. Also think that is very nice of them to provide de-caf drinks.
Stayed 2 nights in Apr 2023