Ratings based on 1,075 Verified Reviews

4.1 out of 5
90% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from London, UK

Great Hotel

Posted 17-Jan-2017
Very happy with the hotel - clean, modern, secure, friendly staff, speedy check-in and check-out, decent buffet breakfast and just across the road from Brighton train station/station car park. Stayed one night in a superior triple room on 4th floor, which was quiet and equipped with toiletries, towels an iron and ironing board. Would recommend!
4out of 5
Recommended
for Everyone
by A verified traveller from HG

Clean, close to local shops

Posted 17-Jan-2017
Good clean environment. Breakfast cost of £10 per head was too much so I had McDonald's breakfast. Good experience and good time.
4out of 5
Recommended
for Everyone
by A verified traveller from Oxford

Hotel moderne

Posted 14-Jan-2017
Hotel de grande chaine sans charme particulier mais en excellent état. Le personnel est extrêmement accueillant. Nous avions réservé une chambre pour 2 adultes et 2 enfants. Le canapé lit pour les enfants n'ayant pas été préparé, nous avons été surclassés dans une chambre avec deux lits doubles. Excellente literie, salle de bains irréprochable. L'hotel est situé le long de la gare, dans une rue très calme. Le front de mer et les quartiers intéressants sont à 20 minutes à pied. Un parking payant permet de se garer face à l'hotel, attention au tarif (prix par jour, soit 2 jours pour stationner de 18h à 8h le lendemain...).
4out of 5
Recommended
for Everyone
by A verified traveller from worcestershire

Central hotel with all facilities.

Posted 09-Jan-2017
Pros: Central location, clean & good value for money.
Cons: -
Location: Central Brighton, few minutes walk to wherever you want to get to which is a lot in Brighton.
Just as you expect a jury inn, good facilities, clean & welcoming staff. There just happened to be a rail replacement bus service the weekend we stayed so disturbed by constant buses / traffic as our room was main access road side - ear plugs helped! No ones fault just circumstances. City centre always noisy but would stay again.
1out of 5
by A verified traveller from Cebu, PHilippines

Awful box next to railway station

Posted 13-Dec-2016
Pros: Nothing at all
Cons: It should be knocked down and replaced with a building that actually looks like an hotel instead of like an office block.
Location: Brighton is filthy, vagrants everywhere. The hotel has one redeeming feature: it's close to a railway station. Sadly, the railways were on strike!
The hotel looked like a packet of cornflakes with windows! The inside reminded me of an hospital.It was totally lacking in any taste or individuality, just a box with rooms. Horrible!
Comment from Hotel Management
15-Dec-2016 by Damien Doyle - General Manager , Hotel Management
Dear Glen, thank you for taking the time to write a review. I was surprised to read your feedback and this is not the general opinion as is clearly evident from previous reviews. You opinion of the Hotel seems to have been marred by your clear dislike of Brighton (and the recent train strike - sorry this is beyond our control) as a city however i will add the following commentary. The external facade of all buildings are driven by the local planning authority and while they may not be to everyone's liking, they are in keeping with the general feel of the lo-cal. It would depend if your preference was to sit outside and admire (or critique) the building or sit in warm, comfortable and friendly surroundings while eating great fayer and drinking local beers. We are undertaking anew food and beverage offering launching next year. Do afford us an opportunity in the future to demonstrate our usual high standards that over 100,000 guests have enjoyed this year alone. Kind Regards Damien Doyle General Manager
5out of 5
Recommended
for Everyone
by A verified traveller

Excellent location for visit to Brighton

Posted 06-Dec-2016
Good location - easy walk to the Lanes, sea front and Brighton Tower. Parking just across the road with reasonable charge of about £13 per day, £6.50 on Sundays. Right next to Brighton Station. Quiet, clean, comfortable room and bathroom with all we needed: comfortable beds, tea making facility, TV. Friendly, efficient, welcoming staff. We arrived early but our room was ready, and a late check out of 12 p.m. was offered. Great (enormous!) breakfast. Excellent value - we can't fault our stay in any way. We even returned for a coffee on our way back to the car on our way home. I would definitely recommend this hotel.
Comment from Hotel Management
07-Dec-2016 by Damien Doyle - General Manager , Hotel Management
Thank you very much for your feedback and we hope you choose to visit us again soon. Kind regards.
5out of 5
Recommended
for Everyone
by A verified traveller from Halifax, Canada

Posted 19-Nov-2016
Pros: Very convenient, near the station and downtown. Breakfast was good and staff went out of their way to help you.
Location: Loved the waterfront, narrow streets and feeling of olde England. The pavilion is a gem.
A great week in Brighton. Visited my granddaughter in university. Loved the city and people.
Comment from Hotel Management
21-Nov-2016 by Damien Doyle - General Manager , Hotel Management
Dear Anne, Thank you for taking the time to write a review. I was delighted to read that you enjoyed your time with us and hope you choose to visit us again soon. Kind Regards Damien Doyle General Manager
1out of 5
by A verified traveller

The staff was rude will never go back again!!!

Posted 07-Nov-2016
The night staff and security where very intimidating aggressive and room to young female never been so frightened in my life the manger mark was awful I'll never go back there again!!
Comment from Hotel Management
09-Nov-2016 by Hotel Management , Hotel Management
Dear Guest, Thank you for posting a review. I am sorry your felt our security team were intimidating. Unfortunately we do not allow guests to return to the Hotel with additional unregistered people and this can cause some upset. This is to ensure all our guests have a good nights sleep and we strictly prohibit late night gatherings in bedrooms.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Nov-2016
Close to station, 10 mins walk to main attractions
Comment from Hotel Management
25-Nov-2016 by Damien Doyle - General Manager , Hotel Management
Dear Guest, thank you for your positive rating and i hope you choose us again on your next visit to Brighton. Kind regards Damien Doyle General Manager
5out of 5
Recommended
for Everyone
by A verified traveller from Alicante

Excelente elección

Posted 01-Nov-2016
Pros: La atención del personal, las instalaciones, su comodidad y su limpieza.
Location: El centro de Brighton está a tan solo 10 minutos andando y puedes llegar a él tranquilamente después de cenar sin vehículo o transporte público.
Este hotel es accesible desde el mismo andén del tren de Brighton y en solo 2 minutos tienes la comodidad, bienestar, limpieza y atención requerida. Sin un solo ruido, al menos en la habitación en la que yo me hospedé. Es estupendo.