A pleasant stay with a couple of negatives
Posted 03-May-2016 on Hotels
Very friendly welcome and good check in, the room was a good size, comfortable beds and a nice bathroom, no dressing gowns in the bathroom! And a broken shower screen that allowed water to cascade down the side of the bath and sit on the floor(health and safety).
Overall the room was good though just some tired looking furniture that could do with being thrown out .
The service from the staff was good all apart from room service, the waiter delivered our order nocked over 1/2 a cup of coffee and left the room without cleaning up ,wow was my reaction I can believe that he would consider that acceptable, the room service supervisor on the phone was very apologetic but it had happened.
We also used the gym and swimming pool, the pool was actually quite cold especially for the children everyone was saying the same thing in the pool, the gym was very good quite small but all the things you would want for a workout.
Breakfast served in the atrium the next morning was very good in quality and choice, in all a pleasant stay with a couple of negatives but nothing that would stop me staying in the future.