The photos are deceiving, while the rooms and furniture are there, the hotel lacks any character: there is plenty of staff but no one to help, the "reception" is not always manned and no other staff can help; the orangery is an empty space with not one plant in sight, the hallway smells of harsh chemicals, the bar could have been a relaxing place, but we had to wait and bring out own drinks outside, and boxes and plastic trays were crowding the bar area. The breakfast waitress was trying to be nice enough, but forgetful and should be re-trained in how to speak to customers (I would have walked out if she had spoken to me as she did to another customer); again you walk into breakfast and the first thing you see are plastic crates. The nicer areas of the hotel are not utilised. In short, it could be a beautiful hotel and stay, but it needs an overhaul of management and redesign of the space.