Superior Suite, Accessible, Ensuite | Room amenity

Reviews of Brighton Black Hotel & Hot Tubs

2 out of 5
Brighton Black Hotel & Hot Tubs
17 Charlotte Street, Brighton, England

Reviews

6.8
Rating 10 - Excellent. 29 out of 168 reviews" "
Rating 8 - Good. 57 out of 168 reviews" "
Rating 6 - Okay. 42 out of 168 reviews" "
Rating 4 - Poor. 26 out of 168 reviews" "
Rating 2 - Terrible. 14 out of 168 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

8.6/10

Amenities

6.4/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Teresa

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This was an absolute nightmare from finally getting into the property to leaving the following day and i was booked for 2nights. The room is a pit, the décor is depressing and thoroughly disappointing. There is no 24hr front desk , there's not even a desk and when you try to contact them it just repeatedly goes to voicemail they are totally uncontactable. we left a day early as we could not bear another night in there. If your young and travelling, its a bed for the night, but like us, for a family it was a hell hole. The pictures of the rooms on the sites are fake the room looks nothing like it and you are expected to pay £100 damages deposit, which i hope i get back as other reviews say they didn't get it returned.
Stayed 2 nights in Jul 2023

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Don't rush to book a room here
I was lucky to only stay 1 night leaving early the next day. I had a single room which i was fine with but the small single bed was against the door on the landing. This meant I could hear everyone who came in or used the stairs. I could even hear conversations from the other rooms. I expected the room to be small as it was a single but it was even a squeeze for me. Its an old style property and the layout of the room isnt great. The electrical sockets are so old, you struggle to get your plugs in. The decor is tatty and old but luckily it was white (painted a while back). My friend was staying in a room in the same hotel but it was painted completely black. The door entry systems are a bit odd where u have to try several attempts before they work. I couldnt see the digits in the key lock as it was in a black landing with hardly any light, impossible to see. Theres no sign on the Hotel and only a door number, looks dodgy. I wouldnt rush back to Otto.
Stayed 1 night in May 2023

2/10 Terrible

Ricky

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Cheap Cheerful did the trick, check in is via email and texts, and wanting a photo, glad I bought my passport.. especially as technically I didn’t need it, was only travelling from home to Brighton, room could do with a good clean and broken plugs as well, bathroom was freezing so didn’t use shower.. was noisy at night
Stayed 1 night in Mar 2023

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern furnishings in a good location
Stayed 1 night in Mar 2023

2/10 Terrible

Victor

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I arrived after 6pm and it was very difficult to contact staff to arrange late check-in. 10 spaced calls to finally get someone to answer the phone just at 5:45pm, 3 unanswered emails. I could have lost the window to check-in, lose my money and need to find another hotel. No soap or toiletries, just a roll of toilet paper and the shower has to be very quick otherwise it floods. It's cheap but still do not recommend
Stayed 1 night in Feb 2023

6/10 Okay

PAUL

Stayed 1 night in Feb 2023

2/10 Terrible

Glen

Business traveller
Disliked: Staff & service
Terrible
Booked room took money out of my account then got email saying needed security deposit and wouldn give me code to get into room couldn't contact anyone for hours and then when did i explained i had no more money but had paid for room they said nothing can do about it so left me on the street took my money and wouldn't refund it said not there problem so wouldn't recommend one bit
Stayed 1 night in Feb 2023

4/10 Poor

lauren

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

4/10 Poor

Gill

Travelled with family
Disliked: Staff & service, room comfort
Misleading not a hotel
This is not a hotel, you are booking a room to stay. Noone is on-site to help. We booked for 3, no appropriate linen left to make up sofa bed. Shower is dangerous. Huge shower head in a tiny shower cubicle that suddenly turns burning hot. Warning sign to keep bathroom door closed as if fire alarm is triggered you will be charged for call out fee. No storage space as wardrobe as used to store a fan, mini fridge, toaster and plates. Good location and nice old building but don't be fooled this is a usual hotel with facilities or a "spa".
Stayed 2 nights in Feb 2023

2/10 Terrible

Martin

Stayed 1 night in Feb 2023

8/10 Good

Lucy, Surrey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very affordable and everything me & my friend needed!
Stayed 2 nights in Sep 2020

2/10 Terrible

Owen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2020

8/10 Good

Pip, Warrington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Soft beds, just enough space, and a clean room at a bargain price! The rooms were a little cold, and the wifi wasn't the most stable. But if you're prepared to walk a bit from Brighton station, it's well worth the price.
Stayed 4 nights in Aug 2020

10/10 Excellent

Sharon, Herts

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean, staff were friendly, good location. Family rooms are at top of building, so a lot of stairs to climb. Wouldn't be good you had small children and all their things to carry
Stayed 3 nights in Aug 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
Overpriced but good location
Very small room for the price, shower was tiny. Only good thing was location. No Aircon so was very hot
Stayed 2 nights in Aug 2020

6/10 Okay

Felix

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Small single
Small hotel in trendy Kemp Town. Very small single room with tiny bed, looks a bit like a cabin from a ferry ship! Old but clean bathroom. Not air con or a fan, extremely hot and difficult to sleep! No breakfast room either! Good price! Polite receptionist!
Stayed 1 night in Aug 2020

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel in trendy Kemp town
Great location in Kemptown, near the beach and nice pub/resturants.
Stayed 3 nights in Jul 2020

10/10 Excellent

Brandon, Corby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big and had a nice view of the sea on the balcony and the staff was very nice
Stayed 3 nights in Jul 2020

4/10 Poor

Tim

Stayed 1 night in May 2020

10/10 Excellent

Mirza Asif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Zuzana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The chap that was running the hotel was extremley friendly and seemed to be doing a bit of everything. Rooms were good, had tea and coffer in them and towels. For the price of a room on a friday night, i had no concerns. Also the hotel is in a great location, eadily accessible and close to central Brighton.
Stayed 1 night in Feb 2020

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good .. thank you
Stayed 1 night in Dec 2019

8/10 Good

Keith

Business traveller
Liked: Cleanliness, room comfort
Stayed 5 nights in Nov 2019

8/10 Good

Lyle C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

s

Business traveller, Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Nir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the money ok
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely and clean property with friendly staff. I got a free upgrade to a double room. There was some noise from other guests in the corridor one of the nights, and the door on the room was hard to shut; you have to open it wide, then let it slam shut to lock it on the way out.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property with friendly staff, and only a short walk from the town centre. My only complaint was that the shower taps leaked a little, and it was a cramped shower cubicle. But overall very happy with the price and condition of the room.
Stayed 2 nights in Oct 2019

6/10 Okay

mark

Stayed 2 nights in Sep 2019

2/10 Terrible

Darren

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
i knew this was a budget hotel, but didn’t expect large, sharp, broken tiles in the bathroom - plus broken lamps on the bed side tables. Whatever was being cooked downstairs by the residents (there are no communal spaces in this hotel) stank really bad. The beds were very low cost divans that are falling apart and the duvets were about as thick as a towel. Not gonna return ever again!
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Bearable
Wouldn’t stay here again but was okay for one night
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good option for a cheap night stay
Condition of the building could have been better but for a cheap stay in Kemptown close to all the nightlife it's hard to get better value
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

siobhan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Booked last minute and relatively cheap for Brighton. Room quite small with compact shower en-suite. Room at top of house so no TV signal. That said WiFi, clean sheets, room clean. Pay for what you get.
Stayed 1 night in Mar 2019

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value, Location Great.
Great value for Brighton. Clean room. Good location.
Stayed 5 nights in Jan 2019

8/10 Good

h, Gosport, UK

Liked: Staff & service, property conditions & facilities, room comfort
Lovely staff members and one of the comfiest beds ever. Small rooms but they feel super homely so you can excuse the cleanliness to a certain degree (which is only an issue if you go hunting for it, it’s not THAT bad)
Stayed 1 night in Jan 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Lived in Brighton for over twenty years so know the city well. Comeback a lot for both work and leisure, and if I don’t stay with friends often book into Brighton Breeze.
Stayed 1 night in Jan 2019

6/10 Okay

Uni, Nottingham

Disliked: Staff & service, property conditions & facilities
Ierraced house close to the beach . No breakfast or meals no sitting room. No parking .4 flights of steep stairs.room small. Bed comfortable.
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Stayed 3 nights in Oct 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little place
Perfect for a weekend break.ideal for shops beach and bars.clean and quiet
Stayed 2 nights in Oct 2018

6/10 Okay

Anwillsun

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

8/10 Good

George, Gosfield

Liked: Cleanliness, staff & service, room comfort
Great Location. Really great for a 2 star Hotel.
Located in Kemptown only a short walk to the pier and the city center. Plenty of pubs, cafes and restaurants nearby. Hotel staff are very friendly. To be fair the rooms are great if you are just looking for a place to sleep - small but cozy.
Stayed 2 nights in Aug 2018

6/10 Okay

Leyla

Great Location!
Clean and comfortable bed good shower plenty of hot water! Great location!
Stayed 3 nights in Jul 2018

8/10 Good

George

Stayed 2 nights in Jul 2018

8/10 Good

Craig

Liked: Cleanliness, staff & service, room comfort
I did London to Brighton bike ride and stayed 2 nights. Cheap friendly clean hotel but room small ok for a couple of nights. Parking expensive
Stayed 2 nights in Jun 2018

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value accommodation for a few nights stay.
Clean and comfortable. Real value for money. Cafés and restaurants local. Coast is at end of road, accessed by a pleasant walk along the top to steps, or the lift down through a night club. Room paintwork etc is a bit knocked about but that doesn't matter. Helpful host.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The lack of street parking was our biggest issue. As we were only there for two nights the hotel was adequate but car parking is a huge issue.
Stayed 2 nights in May 2018

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 1 night in May 2018