Ratings based on 92 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
80% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from London

Hotel Ibis Centre

Posted 28-Sep-2016
Pros: Its location and helpful, friendly staff.
Location: The hotel is located on the road you take as you come into Perpignan from the airport.
We had a very pleasant stay at the Ibis Centre. It is well situated, being within walking distance of the station (about 10 minutes away) and with a number of restaurants and bars all quite close. You have to pay extra for breakfast, but it was more than sufficient.
Comment from Hotel Management
30-Sep-2016 by rs, Hotel Management
Dear Sir, Thank you for taking the time to give us your input, it is important to us. We are glad that you have enjoyed your stay at our hotel, and we are looking forward to welcoming again next time you visit our city. Best regards, The Head of Reception
5out of 5
by A verified traveller from Paris, France

Comfortable Hotel Close to Train Station

Posted 29-Aug-2016
Pros: Clean, comfortable and quiet room Friendly staff
Location: Train station is a 10 minute walk away; several restaurants in the area although the only supermarket was under renovation at the time (August 2016)
I picked this hotel because it was reasonably priced and within walking distance of the train station. The room was clean, comfortable and very quiet. The staff were all very friendly and also helpful in directing me to the nearest grocery store as the main one for that area was under renovation during my visit. WiFi worked well.
Comment from Hotel Management
30-Aug-2016 by RS, Hotel Management
Dear Sir, Thank you for posting your opinion, it matters to us. We are pleased that you have enjoyed your stay at our hotel, and we are looking forward to welcoming you again when you visit Perpignan in the future. Best regards The Reception
4out of 5
by franck

Posted 18-May-2016 on Hotels
Comment from Hotel Management
07-Jul-2016 by Declercq helene, Hotel Management
Monsieur, Merci d'avoir pris le temps de répondre à notre questionnaire, votre avis est important pour nous. Nous sommes heureux que votre séjour se soit déroulé dans de bonnes conditions, et nous espérons vous accueillir à nouveau lors de votre prochain passage à Perpignan. Cordialement La Réception
4out of 5
by Martial from Toulouse

Bon séjour à l'Ibis Perpignan

Posted 08-Apr-2016 on Hotels
Literie excellente comme d'habitude. L'hôtel aurait besoin d'un bon rafraîchissement : une seule prise murale (assez inaccessible) dans toute la chambre, demie-baignoire désuète, sdb vieillissante. Par contre la vue sur les Pyrénées était sympa, c'est propre et bien tenu, et le personnel est agréable, sympathique et serviable.
Comment from Hotel Management
11-Jun-2016 by Declercq helene, Hotel Management
Bonjour je vous remercie d'avoir pris le temps de nous faire parvenir vos suggestions. L'important pour nous est de pouvoir connaitre les envies et les désirs de chacun de nos clients afin de nous permettre de vous satisfaire a 100%. Au plaisir je l’espère, de vous revoir toute l'équipe est a votre disposition. Cordialement Hélène Declercq Chef de récéption
2out of 5
by A verified traveller

Posted 03-Apr-2016 on Hotels
Myself and my daughter came over for a few days over the easter period. When we got there and checked in we were very dissapointed in the room there was no tea or coffee facilities,the room was small and the towels looked like something you would clean the floor with and all we had to sit on was 1 wooden chair what looked like it came out of a garden. The hotel previously had a evening meal service but when we stayed the reception said they were not doing evening meals because its easter. This 3 star hotel is no different to the budget ibis that we had previously stayed in before. We went to look around the town and everything was shut. Overall we were very dissapointed in the whole visit.
Comment from Hotel Management
11-Jun-2016 by Declercq helene, Hotel Management
Dear SIr/Madam, We are sorry to hear that your stay at our hotel was not up to your expectations. Indeed, the main restaurant was shut over the Easter Holiday due to very low activity, but our snack service is available 24 hours a day throughout the year; we perhaps failed to suggest it and if it is the case we do apologize. We cannot however, in all fairness, be held responsible for most shops being closed on Easter Sunday and Monday. We do hope that you will give us another chance in the future. Best reagrds,
4out of 5
by Michael

Posted 17-Feb-2016 on Hotels
Comment from Hotel Management
30-Apr-2016 by Declercq helene, Hotel Management
Good morning Thank you d have taken time to express us your opinion. The customer comments either their note(mark) make that we can improve every day. In the pleasure to receive you has new. Cordially Hélène Declercq Front office manager
4out of 5
by Florian from Toulouse

Recommandé

Posted 12-Feb-2016 on Hotels
Manque quelques petites choses présentes dans Ibis Style (bouteille d'eau, kit café...) mais confort suffisant pour étape.
Comment from Hotel Management
23-Apr-2016 by Declercq helene, Hotel Management
Bonjour Nous vous remercions de votre commentaire. Votre remarque est bien prise en compte, car pour nous l'avis du client est importante afin d'améliorer notre qualité de service. Au plaisir. Cordialement Hélène Declercq Chef de réception
5out of 5
by Michel from Angers

Posted 12-Feb-2016 on Hotels
Propreté, accueil, situation, Petit déjeuner riche et varié. Bémols: place parking à 10€. Si l'on veut une petite serviette supplémentaire, "elle est payante en chambre standard" (Sic).
Comment from Hotel Management
23-Apr-2016 by Declercq helene, Hotel Management
Bonjour Monsieur Je vous remercie d'avoir pris le temps de répondre, nous attachons une grande importance a la satisfaction de nos clients. Effectivement la chambre standard 1 grand lit double + 1 petit lit a un supplément car pour 3 personnes chambre type famille). Nous espérons que votre séjour au sein de Perpignan fût agréable. Au plaisir de vous recevoir lors d'un prochain séjour. Cordialement Hélène Declercq Chef de réception
3out of 5
by manel from barcelona-españa

buen hotel, bien situado, mala ropa de cama...

Posted 10-Feb-2016 on Hotels
Hotel bien situado. Problemas con la ropa de cama. Son fundas nordicas... o te asas de calor o te pelas de frio...
Comment from Hotel Management
23-Apr-2016 by Declercq helene, Hotel Management
Buenos días La opinión de nuestros cliente cuenta mucho, le agradezco por habernos dado parte de su comentario, tomamos nota. Al placer en el momento de una estancia próxima sobre nuestras tierras catalana. Hélène Declercq Chef de réception
3out of 5
by A verified traveller from London

Quite convenient to city centre and rail station

Posted 11-Jan-2016
Pros: Convenience and price
Cons: The interior is in need of a makeover.
Location: Near to transport and restaurants in the town centre
The hotel serves its purpose as a one night stop over and is not expensive. It is, however, bland and in need of a makeover. Under the carpets in the corridors is solid cement with no give and this does feel cheap. Ibis as a brand is generally good value for money, but this hotel needs some care and attention.
Comment from Hotel Management
28-Jan-2016 by Hélène Declercq , Hotel Management
Good after noon Thank you for taking the time to share your comments that we consider. We hope your stay was enjoyable. I wish you a pleasant evening Best regard Hélène Declercq