Upon arrival, we were not greeted by staff, no assistance with bags to our rooms and a 15 minute wait for check in. On a positive they allowed us a late checkout at no additional cost. The hotel lacks any atmosphere in the hallways to the rooms, devoid of any artwork or plants. Disappointed as it is Hyatt after all.
We were met by friendly staff at every station, nothing was too much trouble. Our room was spacious and we loved the extras like a bath , and little things like a retractable clothesline, ironing board etc etc. We also thought the breakfast was the best we had ever experienced, the choice of foods, even the capacity to juice my own favorite fruits etc we thought set it apart, Along with the freshest honey and fresh honeycomb. Car parking was taken care of and as it turned out we walked into the city, some 15 mins along the river so location was perfect. Thank you all.
overall a great stay and the only major downside would be the lack of room service, we stayed for a week and no service for the whole time. That wouldn't have been an issue if they had only gone into more detail in the hotel guide with regards as to where to take your own rubbish and supplied spare garbage bags and toilet paper in the rooms for large groups as we were.
"Nice & handy to the meeting place I have to attend"
Just an over night stay as early meeting in Hay St, & it was just a nice walk there & back, Hotel & Restaurant staff where good, A nice quite room at the back of the Hotel, easy access in & out of the parking area.
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