Ratings based on 752 Verified Reviews

4.2 out of 5
87% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Sep-2017
The staff was very friendly and helpful. The rooms were very clean. The breakfast was great it included hot items like oatmeal, bacon, pancakes, waffles and etc.. It was awesome that they had free shuttle service to and from airport. Would definitely recommend to a friend and would stay again.
5 out of 5
Recommended
for Everyone
by A verified traveller from Knoxville

Convenient location.

Posted 10-Sep-2017
Pros: See above.
Cons: n/a
Complimentary shuttle & breakfast was nice. Located close to the Hard Rock Casino. Never had a problem with any of the Hyatts I've ever stayed at.
5 out of 5
Recommended
for Everyone
by A verified traveller from Tennessee

Posted 25-Aug-2017
Wonderful clean and comfortable room . Only set back no vending machines you have to purchase items at front desk
1 out of 5
by A verified traveller from USA

Terrible Odor

Posted 24-Aug-2017
Cons: This hotel needs to work on customer service and cleanliness.
I checked into my room and immediately noticed a foul odor. So I went to open a window, but found that the windows didn't open (later they told me that the windows on the upper floors don't open for safety reasons). I turned on the fan hoping this would air it out some, then I washed my hands. I tried to watch some TV but soon decided that the odor was making me nauseous and I couldn't stay in this room. I went down and asked the front desk if I could get a different room due to the bad odor in my room. They said they didn't have any other available rooms. So I told them I would have to go to a different motel and I asked for my money back. They said they couldn't give me my money back because I had used a hand towel to dry my hands, so they would need to re-clean the room. So I ended up being charged for the whole night after spending 20 minutes in a foul smelling room.
3 out of 5
by A verified traveller from Portland, OR

Alright hotel for the night

Posted 23-Aug-2017
The hotel facility seemed a little tired and the neighborhood felt sketchy. Breakfast was good and the staff was nice
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 19-Aug-2017
Loved staying here. Very clean and loved the breakfast!!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 08-Aug-2017
My reservation was messed up somehow. Shout hesitation, the staff was fixing it.
4 out of 5
Recommended
for Families
by A verified traveller from Sacramento

Very Convenient.

Posted 22-Jul-2017
Pros: Breakfast, staff proximity to everything including airport.
Cons: Can't think of anything.
Location: See above.
There are nicer rooms in Las Vegas, but for the price, Hyatt Place is excellent. Convenient to stores, strip and Thomas and Mack (UNLV). Easy and cheap access to everywhere via taxi or Uber. Family friendly, free breakfast, no resort fee. Across the street from Hard Rock of gambling is your thing.
3 out of 5
Recommended
for Everyone
by A verified traveller from Sacramento CA

Almost Perfect

Posted 05-Jul-2017
We stayed at room 144 last 7/2-7/4, Almost perfect because my daughter was so sure that she left her headphone on top of the bedside table and when we got back she couldnt find it anymore. Its a cheap headphone but still if not for the headphone i could have rate our stay "excellent". Things like this could have been avoided and they could get excellent rating but some staff are not honest. Our last day of stay in the morning of July 4 at around 7 an alarm went off in our room and we suddenly just jump out of bed and dont know whats happening. After few seconds it shut off by itself. I didnt talk to the management about the headphone and the alarm. Dont want to make a fuss about it anymore.
5 out of 5
Recommended
for Everyone
by A verified traveller from los angeles

Very convenient close to the arena.

Posted 01-Jul-2017
Overall everything was good no negative experience.