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We like this hotel and it is perfect for our yearly stopover. But this time I was extremely upset about the lack of accommodation. I broke my foot. We requested any room close to the elevator and/or with a shower. We were given a room farthest away from the elevator you can get and with a tub. Made it extremely difficult for me. I realize it was late in the day but there was no attempt to aid me. Very disappointed in the service.
Richard
Stayed 1 night in Mar 2024
Response from Management on 27 Mar 2024
When you book with Expedia we cannot change your room type. I apologize for any confusion but with special requests I would strongly recommend calling directly.
8/10 Good
Jonathan
Travelled with family, Travelled with family and small children
Cold shower tv only got a few channels front desk were snarly at check in. On a better note breakfast and staff were good
randy
Stayed 1 night in Mar 2024
Response from Management on 25 Mar 2024
Ok Well thank you for your feedback. I have just checked water heaters and Television services and all are operating at full capacity showing no reported outages.
Really dislike the very low toilets - so hard for old people to get on & off. Bed was comfortable. Shower was great. Lady who checked us in was friendly & polite. Thanks for a great experience.
Caylen & a young woman named Charlie were just terrific at the front desk. This hotel has 2 great employees who are engaging, friendly & helpful. I really like this hotel.....thanks so much!
Phyllis
Stayed 1 night in Feb 2024
Response from Management on 28 Feb 2024
Thank you so much for your review and for recognizing my team! I am very proud of them and they work hard to provide great service. I am happy to hear that you enjoyed your stay!
Starting to age. Room was great clean. Staff was excellent.
Kurt
Stayed 1 night in Feb 2024
Response from Management on 13 Feb 2024
Thank you for your feedback, We are waiting on Wyndham to push through a property improvement plan so we can move forward with renovation. Your patience is appreciated
Property as expected. Limited parking, Had to park in grocerie store parking lot. It was late at night, some people sitting in their cars, a little sketchy.