2 outdoor pools, free pool cabanas, pool umbrellas

Reviews of Hotel El Ganzo Adults Only

4.5 out of 5
Hotel El Ganzo Adults Only
Blvd Tiburon S/N, Col La Playita - Puerto Los Cabos, San José del Cabo, BCS

Reviews

9.2

Wonderful

Rating 10 - Excellent. 488 out of 674 reviews" "
Rating 8 - Good. 121 out of 674 reviews" "
Rating 6 - Okay. 30 out of 674 reviews" "
Rating 4 - Poor. 15 out of 674 reviews" "
Rating 2 - Terrible. 20 out of 674 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

raminder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff nice views of the ocean fantastic infinity pool.

10/10 Excellent

Ann

Liked: Amenities
The hotel is very fun. The pool and hot tub on the roof are wonderful. Very warm water and a wonderful view of the ocean. We saw whales every time we were up there.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ronald, Toronto

Stayed 1 night in Feb 2024

10/10 Excellent

Cynthia Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hidden gem with exceptional location, service, food and amenities. All rooms face the ocean with birds, whales, and all sorts of sea life to look at. Quiet neighborhood with a couple of local restaurants and coffee houses. It you are looking for action it’s a quick Uber ride into Cabo San Lucas.
Stayed 5 nights in Feb 2024

10/10 Excellent

Richard, Storrs

Travelled with partner
Super friendly staff. Excellent food in the restaurants. Rooms very comfortable but not luxurious.
Stayed 2 nights in Feb 2024

10/10 Excellent

Quincy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most amazing time at this property. The staff was amazing, everything was as we imagined it to be and the location was so beautiful. We especially loved all the thoughtful details around the grounds. The beach was lovely as well.
Stayed 2 nights in Feb 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel, an artsy adult hotel with a unique cool art vive decor. The staff was extremely accomodating, always helpful & friendly. The infinity pool & hot tub were exquisite, as was the beach. The marina location is ideal for a relaxing getaway, far from the city crowds. The yellowtail fish @ the restaurant was excellent; however, meal portions are very small. $$$$$. We preferred dining @ the walkable local restaurants.
Stayed 3 nights in Feb 2024

10/10 Excellent

Laura, Orange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fun and funky hotel. Nice rooms, amazing views of the marina and sea, artwork everywhere. Food is outstanding and the pools and beach club haven't felt crowded.
Stayed 7 nights in Feb 2024

10/10 Excellent

Al

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place. Unique style and very comfortable. Great location. Wish I were here for more than just one night. Excellent service. Very accommodating staff. I would definitely stay here again.
Stayed 1 night in Feb 2024

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Adults only was perfect. They do share a beach where I saw children but they wasn’t any issue. Will definitely visit again
Stayed 2 nights in Dec 2023

8/10 Good

SABAH

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

louis

Stayed 3 nights in Feb 2024

10/10 Excellent

Sandra, Alpharetta

Liked: Cleanliness, staff & service, property conditions & facilities
Nice boutique hotel next to the marina. Convenient to great restaurants and whale watching. We had a lovely time.
Stayed 1 night in Feb 2024

10/10 Excellent

JAKOVOS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, spa, pools and room were excellent.
Stayed 1 night in Feb 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trendy, wonderful small touches with treats provided on check in and turn down service. Amazing marina views.
Stayed 1 night in Feb 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful boutique hotel with amazing pool and view.
Stayed 3 nights in Jan 2024

10/10 Excellent

claudia

Stayed 2 nights in Jan 2024

4/10 Poor

Gary

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The hotel wasn’t a $500 a night facility. The staff and service were excellent. The pool and jacuzzi were closed 4 of the 5 days I was there . The menu selection was limited
Stayed 5 nights in Jan 2024

10/10 Excellent

Laura, Farmington

Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Truly magical!
Stayed 1 night in Jan 2024

10/10 Excellent

Tessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel El Ganzo, the moment we arrived we were greeted with immaculate service from the friendly staff. Ronaldo provided fresh lemonade at check-in and carried our bags to our room for us while telling us about the grounds and hours on the way. The rooftop pool was the main reason for booking and it exceeded our expectations, endless lounging spots and attentive servers. We spent our mornings in the fitness centre and at the ground-level lap pool and it was much more quaint and peaceful. The beach club was wonderful too, the food and music was great, the ocean was calm and the daybeds were so comfortable. The hotel was unique, clean and had so much to offer. There isn’t much outside the grounds other than the marina loop which leads to the beach club on foot, it was a trek but it was lovely- had I known about it sooner we would have biked around it daily! I would suggest Uber as transportation as it was the cheapest and quickest option downtown rather than a taxi from the hotel. Other than not being in the best location, we have nothing bad to say about our experience and we would be delighted to stay again!

6/10 Okay

Dianne

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Very rustic rooms. Small with no AC. Nice hotel, good service, grounds and pool etc are great. Rooms are very disappointing.

10/10 Excellent

Kelsey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My friend and I came for a last minute girls trip to Mexico and El Ganzo was absolutely lovely. The rooms are filled with art and each night when room service turned down our beds and closed the shades left us tasty little artisanal chocolates in a jar. The beach club is conveniently across the harbor which takes 1 minute to get to by boat that is available during set hours. Their roof deck pool was lovely and we were delighted with the clear hot tub that provided a place to soak due to the lower temperatures making the pool too chilly for us. Additionally, we had a run in with someone who tried to dupe us with a timeshare and had gotten our room information. After that interaction went south, we had some safety concerns so the hotel allowed us to switch rooms and assisted us in that process. The staff were kind and helpful. We would definitely return here for a subsequent trip to Cabo. Definitely prefer San Jose over San Lucas.
Stayed 3 nights in Jan 2024

10/10 Excellent

Donald

Stayed 1 night in Jan 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet location. Nice restaurant with good evening entertainment. Fitness cen
Stayed 4 nights in Jan 2024

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! Where do I even begin? From the moment you arrive you feel the vibe. Artsy! Peaceful goodness. The ENTIRE staff was absolutely amazing from the second you’re on site. Everyone was SO accommodating. The room was just the cutest thing. A beautiful tub, comfy bed and the shower! Oh my goodness that damn shower! Hot steamy goodness! My husband and I ate breakfast on site our entire stay. Abraham, Yegni, Gabriel and Jona were all so amazing and kind! We love them. We visited the private beach area that you access via boat. WOW! That was our favorite part of the entire stay. Margarita took care of us and she was just the best! Everything she recommended was DELICIOUS and she has the sweetest spirit. Needless to say I would ABSOLUTELY recommend El Ganzo for someone wanting to experience luxury with a low key vibe. We will definitely be back!
Stayed 2 nights in Dec 2023

2/10 Terrible

Jiabao

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
我非常不喜欢这里,这里和网上的图片不相符和,去之前不知道周边没有什么东西,我觉得这个酒店非常不好,我的体验感很差,而且房间很小,我们订的大床房,房间里除了床就没有其他的地方了,总体来说是体验感有点差的,我以为的海景房,只是有个小海湾而已,根本不是对着真正的海!!!然后我去到的第一晚我老公身体不适,我第一时间和服务人员说明了情况,他们一开始说表示理解我的情况,他们在答应我的情况下说等经理回来通过申请就可以退款,等我离开了以后,又不给我退款,出尔反尔,我非常痛恨这种行为,这让我损失了一大笔钱。如果不是在确定的情况下我是不会离开的,而且我也得到了他们肯定的答复,并且说明了所有情况,但是他们还是这样对我,我本来还想着推荐给我的朋友们他们下了订单,但是我现在建议他们取消,我觉得这家酒店不值得!!!!不推荐,不要来,年轻人最好不要住这个酒店!
Stayed 3 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Elizabeth, Seattle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, well styled, immaculately clean hotel with wonderful amenities and exceptional service. An absolute delight of a stay, and highlight of San José del Cabo.
Stayed 4 nights in Dec 2023

10/10 Excellent

Akbar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
)lovely and unique hotel. Good service. Nice rooms and comfortable beds. Amazing rooftop pool and private beach.
Stayed 1 night in Dec 2023

2/10 Terrible

Desiree

Disliked: Staff & service, property conditions & facilities, room comfort
Building falling apart + bad management
Constant noise and construction during high season. Hotel staff does not care— even had their holiday party downstairs til 2:30am. Pool area covered in dust and noise “to fix the broken hot tub” so for December guests pay $$$$ but can’t sleep during the day (jackhammering noise) or at night (staff partying) this hotel gives zero care for its guests particularly Americans
For weeks every day noise and a crew of 7+ people to fix a small hot tub no one uses
Stayed 1 night in Dec 2023

6/10 Okay

Regina, Hillsborough

Liked: Staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good for quiet relaxation
Stayed 4 nights in Dec 2023

2/10 Terrible

natalie

Stayed 1 night in Dec 2023

10/10 Excellent

harris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool spot…great architecture and art everywhere. Beautiful views out onto the marina. Kind friendly staff. One good lap pool always empty. Another infinity pool and bar on the roof top. Beach club and calm ocean for swimming and relaxing. The only downside is that it isn’t close to much and we got sticker shock at the price of everything. Still worth it though.
Stayed 3 nights in Nov 2023
Response from Ernesto on 27 Nov 2023
Hola Harris!, thanks for sharing your experience this improve us to continue working hard to create memorable experiences to all our guest

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this place some of the best food and the private beach was amazing and perfect staff was very friendly and one of the best experiences I have ever been on 5star for sure
Stayed 5 nights in Nov 2023
Response from Ernesto on 27 Nov 2023
Hola Robert!, thanks for sharing your experience this improve us to continue working hard to create memorable experiences to all our guest

10/10 Excellent

Penny, zephyr cove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to new marina Hotel El Ganzo is amazing. Boutique hotel with a great vibe. Staff is amazing.
Stayed 3 nights in Nov 2023
Response from Ernesto on 27 Nov 2023
Hola Penny!, thanks for sharing your experience this improve us to continue working hard to create memorable experiences to all our guest

10/10 Excellent

Walter, Oak Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again and recommend to friends.
Stayed 4 nights in Nov 2023
Response from Ernesto on 27 Nov 2023
Hola Walter!, thanks for sharing your experience this improve us to continue working hard to create memorable experiences to all our guest

10/10 Excellent

Mary, Henderson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Ernesto on 27 Nov 2023
Hola Mary!, thanks for sharing your experience this improve us to continue working hard to create memorable experiences to all our guest

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Ernesto on 27 Nov 2023
Hola Luis!, thanks for sharing your experience this improve us to continue working hard to create memorable experiences to all our guest

6/10 Okay

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay, but not everything we hope for
This was a great hotel away from the heavy tourist areas. An extremely friendly and helpful staff. The only issue we had was after checking in. They then informed us that the rooftop was closed for construction. The rooftop was one of the main reasons of booking this hotel. They said it could be opened in the next day or two. Which on our fifth day it did open, but it was just the cabanas and part of the bar. There was no pool, hot tub or food access. It would’ve been nice to be told ahead of time about the roof. Also on their website it said they had a shuttle to and from the airport, we emailed them but never heard back and when we called they said that service was no longer available.
Stayed 7 nights in Oct 2023
Response from Ernesto on 27 Nov 2023
Hola Scott,We truly appreciate your feedback this commit to us to work even hard to create memorable experiences to all our guest, we do hope that next time you visit us, we would be able to fullfiled your stay

10/10 Excellent

joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positive staff demeanor during check in and refreshing alternative to larger resorts. Food at restaurant is great!
Stayed 1 night in Oct 2023
Response from Ernesto on 27 Nov 2023
Hola Joanne!, thanks for sharing your experience this improve us to continue working hard to create memorable experiences to all our guest

10/10 Excellent

Abraham

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar, super bien atendido y mantenido. Todo el staff muy amable
Stayed 2 nights in Oct 2023
Response from Ernesto on 27 Nov 2023
Hola Abraham,Agardecemos tus comentarios, esto nos ayuda a seguir mejorando diariamente para poder alcanzar la excelencia

6/10 Okay

David, Shelton

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Unique. Great staff. Post hurricane. ( i called the day before I came ( this was shortly after hurricane Norma hit). Was told they were running normally. When I arrived they informed me the rooftop ( pool and facilities) were closed due to the hurricane). As this amenity is a main sellong point for the property, full disclosure won't have been appropriate when I called. Disappointed
Stayed 1 night in Oct 2023
Response from Ernesto on 27 Nov 2023
Hola David!,Thansk for sharing your experience, we do understand your concern and we want to welcome you back any time to have a new perspective of the experiences that we are able to provide

10/10 Excellent

Karina, Whittier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LIKED EVERYTHING about this amazing place! The art everywhere is heartfelt. Thank you for that. What a treat! The check in details from the front desk are on point. Outstanding service all around. THE ROOM!: perfection! the most comfortable bed, SOAKING TUB, which I used nightly!!! and room. The coffee pods are great. The hotel boat to the beach was perfect, the food was delicious and the whole vibe here is exactly what is needed on vacay. Thank you to El Ganzo for this very cool hotel!
Response from Ernesto on 27 Nov 2023
Hola Karina!, thanks for sharing your experience this improve us to continue working hard to create memorable experiences to all our guest

10/10 Excellent

Ownika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the landscaping and the quaint accommodations. The staff was excellent! Highly recommend!
Stayed 4 nights in Oct 2023
Response from Ernesto on 27 Nov 2023
Hola Ownika!, thanks for sharing your experience this improve us to continue working hard to create memorable experiences to all our guest

10/10 Excellent

P Faith

Stayed 1 night in Oct 2023
Response from Ernesto on 27 Nov 2023
Hola P Faith!, thanks for sharing your experience this improve us to continue working hard to create memorable experiences to all our guest

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
I like the art. I was disappointed on the roof top pool being closed when we went.
Stayed 1 night in Oct 2023
Response from Ernesto on 19 Oct 2023
Hola Joshua!, thanks for sharing your experience at Hotel El Ganzo, it is our commitment to create and provide memorable experiences to all out guests, we understand the situation about the rooftop, all our efforts are to have the best areas to all the guest that we do hae the honor to host. When life birng s you back to sunny Cabo be for sure taht all our areas will be open for your delight.