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Holiday Inn Düsseldorf - Hafen

Photo gallery for Holiday Inn Düsseldorf - Hafen

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Premium bedding, in-room safe, individually furnished, desk
Premium bedding, in-room safe, individually furnished, desk
Premium bedding, in-room safe, individually furnished, desk
Premium bedding, in-room safe, individually furnished, desk

Overview of Holiday Inn Düsseldorf - Hafen

Holiday Inn Düsseldorf - Hafen

4 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Volmerswerther Str. 35, Düsseldorf, NW

Explore the area

  • Popular LocationRhine Tower14 min walk
  • Popular LocationDuesseldorf-Hafen14 min walk
  • Popular LocationNeuer Zollhof16 min walk
  • AirportDuesseldorf (DUS-Duesseldorf Intl.)18 min drive

Choose dates to view prices

About this area

Düsseldorf

Located in Düsseldorf, Holiday Inn Düsseldorf - Hafen is in the city centre and near the beach. Duesseldorf-Hafen and Harbor Bridge are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Neanderthal Museum and Tiger and Turtle - Magic Mountain. Looking to enjoy an event or a game while in town? See what's happening at Merkur Spiel-Arena or PSD Bank Dome. Spend some time exploring the area's activities, including golfing, skiing and boat tours.

What's nearby

  • Gehry Buildings - 13 min walk
  • Rhine Tower - 14 min walk
  • Duesseldorf-Hafen - 14 min walk
  • Neuer Zollhof - 16 min walk
  • Duesseldorf City Museum - 19 min walk

Getting around

  • Düsseldorf Volksgarten Station - 4 min drive
  • Düsseldorf Völklinger Strasse S-Bahn - 8 min walk
  • Duesseldorf International Airport (DUS) - 18 min drive

Restaurants

  • Brasserie La Vie — 1 min walk
  • Brasserie La Vie — 1 min walk
  • Frida - 5 min walk
  • Kaffeepiraten - 5 min walk
  • Pizza Novitá - 5 min walk

About this property

Holiday Inn Düsseldorf - Hafen

4-star Düsseldorf hotel in Hafen with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a 24-hour business centre, coffee/tea in a common area and 24-hour room service. All 160 soundproofed rooms provide free WiFi, free wired Internet and 24-hour room service. Comforts include premium bedding and pillow menus, and guests will also find conveniences such as fridges and coffee makers.
Holiday Inn Düsseldorf - Hafen offers 160 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. 47-inch LED televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Düsseldorf hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 18 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 6:30 AM–10:00 AM: EUR 14 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Croatian
  • English
  • French
  • German
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (3025 square feet)
  • Meeting rooms 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Handrails in stairwells
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 47-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night (maximum EUR 12 per stay)
Dogs welcome
1 per room
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 17 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for EUR 29.0 per night.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: EUR 14 per person (approximately)
  • Self-parking fee: EUR 18 per day
  • Pet fee: EUR 15 per pet, per night (maximum EUR12 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 29.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard; cash is not accepted
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Düsseldorf Hafen
Düsseldorf Mercure Hotel Hafen
Hafen Düsseldorf
Mercure Düsseldorf Hafen
Mercure Düsseldorf Hafen Duesseldorf
Mercure Hotel Düsseldorf Hafen Duesseldorf
Mercure Hotel Hafen
Mercure Hotel Hafen Düsseldorf
Holiday Inn Düsseldorf Hafen Hotel Duesseldorf
Holiday Inn Düsseldorf Hafen Hotel
Holiday Inn Düsseldorf Hafen Duesseldorf
Holiday Inn Düsseldorf Hafen
Holiday Inn Düsseldorf Hafen Hotel
Holiday Inn Düsseldorf Hotel
Holiday Inn Düsseldorf
Hotel Holiday Inn Düsseldorf - Hafen
Mercure Hotel Düsseldorf Hafen
Holiday Inn Düsseldorf Hafen
Hotel Holiday Inn Düsseldorf - Hafen Düsseldorf
Düsseldorf Holiday Inn Düsseldorf - Hafen Hotel
Holiday Inn Düsseldorf - Hafen Düsseldorf
Holiday Inn Dusseldorf Hafen
Dusseldorf Hafen Dusseldorf
Holiday Inn Düsseldorf Hafen
Holiday Inn Düsseldorf - Hafen Hotel
Holiday Inn Düsseldorf - Hafen Düsseldorf
Holiday Inn Düsseldorf Hafen an IHG Hotel

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 224 out of 510 reviews
5 - Excellent 44%
Rating 4 - Good. 232 out of 510 reviews
4 - Good 45%
Rating 3 - Okay. 40 out of 510 reviews
3 - Okay 8%
Rating 2 - Poor. 5 out of 510 reviews
2 - Poor 1%
Rating 1 - Terrible. 9 out of 510 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendliness of girl on Reception when I checked in.Spoke quite good English but made effort to see I understood re breakfast etc.Very kind.It wasappreciated as I was on my own. I felt very comfortable having breakfast as a solo visitor. There was nothing I didnt like.
Stayed 3 nights in Sep 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and Great
Nice hotel with good services, room and foud
Stayed 4 nights in Aug 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

1/5 Terrible

Stayed 1 night in Oct 2019