Room (The Granary) | Deep-soaking bathtub

Reviews of OYO The Old Mill

4 out of 5
OYO The Old Mill
Barwick Lane, Yarm, England

Reviews

7.0

Good

Rating 10 - Excellent. 46 out of 168 reviews" "
Rating 8 - Good. 47 out of 168 reviews" "
Rating 6 - Okay. 34 out of 168 reviews" "
Rating 4 - Poor. 23 out of 168 reviews" "
Rating 2 - Terrible. 18 out of 168 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room but don’t rely on charging your car here
The Tool Shed room was nice and very clean. Check in was easy. Had booked this place because it advertises a charger for electric cars and I was travelling in my EV from Manchester so needed to charge. I called the day before to check the chargers toe to make sure it was compatible and received a photo of the charger. All good so far. Unfortunately when we arrived and saw where the charger was there was a large caravan next to it so was not accessible unless you had a 10m cable - standard 5 or 6m cables will not reach. After checking with the the guy when we checked in it looks like this caravan is permanently there. Only other problem we had was that the hot water ran out after about 10 seconds so had to have cold showers. Location is good and the pub About 50m away is really nice.
Stayed 1 night in Sep 2023
Response from Barbara on 6 Nov 2023
Hi, Matthew! Thank you for rating us and for the valuable feedback. We have forwarded the matter to our relevant team for ensuring your future stays are up to the mark. Regards, Barbara

10/10 Excellent

lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place stayed one night to celebrate valentines rose petals on bed chocolates and a rose what a lovely touch room was lovely and warm and had a lovely sleep will be going back again a enjoyable experience
Stayed 1 night in Feb 2023
Response from Lisa on 14 Feb 2023
Thank you so much for the wonderful rating, lynn! It gives us immense satisfaction when we see guests loved our services. Keep giving us the opportunity to host you and we will put in our continuous efforts to retain this smile forever :) Regards, Lisa

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and room
Stayed 1 night in Jan 2023
Response from Ammy on 26 Jan 2023
Hi, Richard! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.

8/10 Good

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Ava on 9 Dec 2022
Hey, Jennifer! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Ava

4/10 Poor

Mick

Stayed 2 nights in Nov 2022
Response from Ammy on 19 Nov 2022
Hi, Mick! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Noah

10/10 Excellent

Al

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay, will def be using it again in the future.
Stayed 1 night in Oct 2022
Response from Ammy on 19 Nov 2022
Hi, thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim

10/10 Excellent

Andrew Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot Tub Break
Great mid week break, local Pub is excellent and the we had the room with a hot tub. Will be back !!
Stayed 1 night in Oct 2022
Response from Ammy on 19 Nov 2022
Hi, Andrew! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim

10/10 Excellent

J d

Stayed 1 night in Oct 2022
Response from Ammy on 19 Nov 2022
Thanks for the positive rating. Hope to welcome you again soon. Regards, Noah

4/10 Poor

Jeffrey

Disliked: Staff & service
Party capital
Hosts decided to have a party. They said we were invited, so said hello as not to be rude, but music didn’t finish till, 01.30. People didn’t leave till 2.00. Then family was up taking till 03.30. Only 30m away from our room. Had been to work that day and had been up since 6.00. Was hoping for a nice relaxed stay with hot tub. Hot tub was nice on the night. Decided to go in the hot tub again before we checked out, but it had gone cold showing error. Reception only open 3-7, and they choose not to answer the phone any time before or after, so pointless.
Stayed 1 night in Jun 2022
Response from Ammy on 10 Jul 2022
Apologies for the problems you had faced, Jeffrey! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

10/10 Excellent

Ben

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Old Mill is extremely picturesque, looks amazing and the hosts are great too! Rooms were a decent size and very clean. We booked to stay here as we were visiting Teesside Autodrome the next day. Not far from the track at all! Overall brilliant place to stay and I'll be staying here in the future when I'm visiting Teesside again.
Stayed 1 night in Jun 2022
Response from Ammy on 11 Jun 2022
Hi, Ben! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a great at the old mill. I was welcomed by carmen who was a lovely lady. She showed us the room and gave us a quick tour. The hot tubs was great and the room was very clea.
Stayed 1 night in Jun 2022
Response from Simon on 11 Jun 2022
Thank you for rating us with such awesome words, Pater! We will strive to keep up with your expectations every time. Regards, Simon

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
great little place only down side is only access to fresh air is the huge front doors so have to sit with it open to get fresh air.
Stayed 2 nights in Mar 2022
Response from Ammy on 15 Mar 2022
Hi, Richard! Thank you for being with us. Looking forward to your continued love and support. Regards, Amelia.

4/10 Poor

S

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
For the love of god, don’t stay here
I stayed in room 5. There was zero WiFi signal even though the hotel specially states that there’s free wifi. If you have to leave your room to get WiFi signal, your hotel DOES NOT have wifi and you shouldn’t advertise as having it. The best was chronic back pain inducing. Old, thin mattresses. The stairs to the room were also similar to that of an Escher painting. I have enclosed a picture. If you’re wondering, my camera was straight when taking the pic.
Stayed 1 night in Jun 2021
Response from Cheshta on 18 Aug 2021
Sorry for the trouble you faced. We have duly noted your feedback and ensure you an amazing stay with proper facilities next time. Have a nice day ahead. Regards, Ivy

10/10 Excellent

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Jake on 28 Jun 2021
Hi, thanks a lot for staying with us and rating us positively. Looking forward to hosting you soon. Regards, Jake

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2020
Response from Justin on 29 Nov 2020
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Justin

6/10 Okay

Rebecca

Liked: Cleanliness, room comfort
Stayed 1 night in Dec 2019
Response from Barbara on 15 May 2021
Hi, Rebecca! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

6/10 Okay

P

Travelled with partner
Liked: Cleanliness
It was difficult to review as it was over the Christmas period. We spent 4 nights. Room only. Overall it was ok at the time of year.
Stayed 4 nights in Dec 2019

8/10 Good

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Shaun

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and friendly place to stay
A great place to stay, lovely character. staff warm and friendly spacious rooms and plenty parking.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Upon check-in reception said they did not have our booking but they then checked a different system and found it (we had pre-paid) but informed us the apartment was not available. They instead offered a family room instead which had no WiFi and would have worked out £40 overall cheaper and we had to really bargain with reception in order to get a full English breakfast included based on this. The room was extremely dated with mould in the bathroom, extremely dusty carpets and not the nicest smell. Breakfast did not taste very nice and was not as clean as we would have liked at all. The staff were all attentive though and kind but just disappointing as we had high hopes for the stay and was not nice to spend two nights there including a day getting ready for a late afternoon wedding when we had actually booked an apartment between us. Location was nice though. Decor was extremely dated which is another reason why it potentially did not feel as clean as you would like.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Loved the location, the buildings are fabulous and very comfortable. The staff were excellent, very friendly and helpful and happy to chat with anyone.
Stayed 3 nights in Aug 2019

8/10 Good

Nicole

Travelled with family, Travelled with group
Liked: Room comfort
Sad - basic 2 bed appt wasn’t actually at the Mill
Basic 2 bed ground floor apartment not attached to the mill, in fact 5 mins away, wasn’t expecting to be staying away from the Mill itself so was a little shocked as had picked it purely for staying walking distance to friends. Also breakfast and local pub......still there was a co-op nearby. Otherwise Mill itself looked beautiful and would like to visit again.
Stayed 1 night in Aug 2019

6/10 Okay

Steven

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service
The key was left for us on the door but had the wrong name on it. After trying to ring the owner and expedia 2 ladies eventually came out and said that it was defiantly our key. After climbing a very dangerous staircase which was hanging away from the wall making you feel like it was about to collapse is was so wobbly.most defiantly a health and safety matter. The shower door was hanging off, the minute sink in the bathroom you could not even clean your teeth in due to a shelf being right in the way. Lastly the tea and coffee facilities where terrible, no milk so a total waste of time. To say the least us paying £90 was a total rip off.
Stayed 1 night in Aug 2019

8/10 Good

Michelle

Liked: Staff & service
Overnight stay
Friendly and comfortable overnight stay
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Well where do I start shower broke, door broke joking room door didn’t lock and only has cloths rail in front to block opening. Tiled around the bed ever to save money or to stop bed travelling from one room to other while having xxx. Hot tub lovely how ever there was walk way behind as if it like dogging viewing pictures of hotel were obviously photo shopped because thing like it in really life
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
We didn't get the chance to enjoy it because they cancelled our room at 12.35 on day of arrival after we travelled 110miles to get there. It was on the day of the Take That Concert 1/6/19 . Attitude was awful really didn't care. Would not recommend
Stayed 1 night in Jun 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendliest welcome I have had
Friendliest welcome I have had for a long time. Good food & beer just 1 minute walk to the local pub. Room was fine for the price. The whole site (ex-windmill) added to the experience. I'll definitely be back if work takes me back to that area of the country.
Stayed 1 night in May 2019

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yarm
Nice place run by a real nice couple and a good pub at the end of the lane
Stayed 1 night in Apr 2019

8/10 Good

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class
Fantastic overnight romantic stay the owner was top class let me borrow a charger the hot tub was fab too .
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

8/10 Good

Dan

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2019

6/10 Okay

Robert

Liked: Cleanliness, staff & service
We would stay here again.
This is a pleasant B & B, the staff were friendly and helpfull and the rooms were comfortable. We booked three rooms but we all had some trouble controlling the heating and were either too hot or too cold. Although the B & B was good value overall we were disapointed to be asked to pay an additional £4 per head for a cooked breakfast. Had this been included in the room price we wouldn't have thought twice about it. We all paid the extra and the food was excellent and served in a welcoming breakfast room.
Stayed 2 nights in Feb 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy and horrible place. avoid staying
We booked this place because of the photos on the site but don't be fooled!!! We expected a lovely stay but got possibly the worst hotel experience of our lives. - Cobwebs - Holes in floors - No hot water - Filthy and dusty rooms - Broken beds - No tea, coffee or water - Leaking sinks - No working wifi To name just a few.... The staff don't care and are very, very rude when you ask them anything. a horrible experience that we will be looking to forget. My advice is to avoid!
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Maria

Liked: Cleanliness
Disliked: Property conditions & facilities
The Old Mill
Very peaceful place to stay. The mill building is lovely. You actually stay in a converted building / barn at the side. The rooms are clean. Towels and bedding are fresh. The bathroom is nice and spacious but needs a complete overhaul. The mixer tap on the bowl sink moves and wobbles so a bit scary to use in case it breaks. The shower tray has sunk at one corner and there is rising damp up the wall beside the toilet. Also no hot water on the morning that we left. So no shower 😏 Also a bigger updated TV with more channels would be good. However the price we paid was very reasonable and we did get value for money. I would stay there again.
Stayed 1 night in Dec 2018

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fanctastic
Stunning beautiful place to stay, would definitely stay again!
Stayed 1 night in Nov 2018

2/10 Terrible

Stuart

Liked: Cleanliness
Disliked: Staff & service, room comfort
Avoid at all costs the apartment 1 knebworth court
Firstly when we arrived at the property we went earlier to see if we could check in upon arrival the owner sat in her car as myself and another couple rang the bell and sat outside in full view as she was on her phone. We had the apartment 1 knebworth close when we got there it stayed we had WiFi no WiFi at all was no connection in the back. I had booked for 2 adults and 3 children the double bed was shameful and uncomfortable the kids bed made up was about 2 inches off the floor wooden slats and thin mattress (see photo) was supposed to be for a 15 year old he had to sleep on the sofa. The surrounding area was nice as I’m originally from the north east. Avoid this place at all costs !!! Do not book best advice I can give. Upon going to hand the keys back in my partner went in to mention the bed and WiFi the lady just said thanks for telling me about the WiFi !!! That was it and didn’t even apologise. Customer service terrible !!!!!
Stayed 1 night in Oct 2018

8/10 Good

Charles

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Jason

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Phil, Bolton

Liked: Cleanliness, staff & service, property conditions & facilities
Quirky converted mill
very pleasant stay. Room was fine but found bed uncomfortable. Shower not hot one morning. Breakfast excellent
Stayed 2 nights in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
We had to drive for a couple of miles to our accommodation which was unexpected and would have been better if this was made clear on the website.
Stayed 1 night in Aug 2018

4/10 Poor

Craig

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2018

6/10 Okay

sue, Herefordshire

Disliked: Property conditions & facilities
Friendly but dated
Accommodation comfortable but in need of updating and refurb. Staff friendly and helpful 2nd visit & we’ll probably go again.
Stayed 2 nights in Aug 2018

4/10 Poor

Nalin, Harrow

Disliked: Cleanliness, property conditions & facilities, room comfort
Old Mill B&B or Fawlty Towers?
Misleading info on both Expedia and own site vis a vis breakfast. Both rooms had plumbing issues, with loose/incorrect basin tap to leaking basin. Also sensor light switch in one bathroom left light "on" all night No towels in one room and no shower gel or soap in both rooms Red stained bedsheets in one room (looked absolutely disgusting. Complained to reception following day but the person said she is not the owner but will pass on the issues to the owner. Have requested reply by email including what refund they will offer as we did not want any vouchers towards future stay. We had checked in around 4pm but then left as soon as we got the keys and id not come to hotel until late at night by which time the reception was closed. No emergency numbers in the room. Outside staircase to first floor rooms are unsafe and possibly an issue for the Health and Safety Executive.
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Not what it says on the tin.
We arrived at our apartment and the place instantly smelled like cigarettes, so previous guests had been smoking in there for sure. There was no wifi in the apartment, even though the place was advertised as having wifi. The TV in the living room didn't work. When I called reception to ask why there was no wifi, the woman told me that the apartment didn't have wifi and it's not their fault, but the fault of Expedia for false advertising. Less than a minute later I called again to ask why the TV wasn't working, and a man answered the phone and told me that it should work, but there was no aerial in the room so the TV couldn't get signal. He also falsely told me that the reason there was no wifi was because the last guests had stolen the router box. I would not recommend the service of this hotel/b&b to anyone. The receptionists appeared lazy, unhelpful and lied.
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Dark day
The room had 7 light bulbs as in 5 in the main light and 1 in each of the bedside lamps. Of these 7, 4 were actually missing and 2 didnt work leaving just one bulb in the main light working. The sink is tiny, i estimate about 15" wide and 10" deep, and has a shelf above it that sticks out nearly as far as the sink does making it impossible to bend down to use the sink for washing your face or cleaning your teeth without spilling water everywhere There were no glasses in the bathroom. There were two small plastic wine glasses in the bedroom but no glasses of a decent size eg for a glass of water beside the bed at night. The room is sold as a double room but the bed, although reasonably comfortable, was in fact 2 single beds pushed together with presumably a kingsize bottom sheet keeping them together which was barely big enough to tuck in. There was a strip of what I can only describe as very rough door matting that was about 3 foot wide and ran across the full width of the room from the entrance and all up one side of the bed. This made it very uncomfortable getting in or out of the bed on that side with with bare feet.
Stayed 1 night in Jul 2018