Ratings based on 1,033 verified reviews

4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 24-Jun-2019
Great location hotel with beautiful decor. Whilst we did not.use the.hotl car.park , it was.clear the guests struggled to find a parking space at times
4 out of 5
by a verified traveller

Posted 23-Jun-2019
Location good. Down side air con noisy and inefficient
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 23-Jun-2019
3 out of 5
by a verified traveller

Posted 21-Jun-2019
This is a well located hotel and probably the nest choice in Durham. The breakfast is disappointing with many of the buffet items served dry. The room looks a little dated, and the bathroom is more functional than luxurious.
5 out of 5
by a verified traveller from New York

Posted 17-Jun-2019
Close to city center restaurants and shops, Durham Castle and Cathedral.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 16-Jun-2019
5 out of 5
by a verified traveller

Posted 08-Jun-2019
Very spacious room. Lovely pool with a spa pool and sauna. The staff were extremely welcoming and helpful. Good location - quiet with everything was easily walkable.
4 out of 5
by a verified traveller

Posted 08-Jun-2019
Good hotel in the city centre. Very welcoming and nice room. Only issue we had was that the room was too hot, even after leaving the window open all afternoon/night. Window only opened slightly and air con didn't go below 19 degrees and was blowing warm air out.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 07-Jun-2019
5 out of 5
by a verified traveller

Posted 01-Jun-2019
Staff ,location and service excellent Staff went the extra mile and prices in the hotel bar very reasonable for a 4 star city hotel