Ratings based on 240 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Will situated and friendly

Posted 08-Oct-2016
Receptionist (Initials DB) was amazing. She was one of the best we have come across.
Comment from Hotel Management
09-Oct-2016 by Tracey, Hotel Management
Thank you for your feedback, we do work hard to ensure our guests have an enjoyable stay
5out of 5
by A verified traveller

Convenient, clean and affordable

Posted 02-Oct-2016
Feedback was very good. Hotel is very convenient, good car parking facilities. Room was clean and beds were very comfortable. Staff were very helpful and friendly.
Comment from Hotel Management
07-Oct-2016 by Kayley, Hotel Management
Thank you for taking the time to submit a review. I’m pleased that you enjoyed your stay with us and I do hope to welcome you back soon. Thanks again.
3out of 5
by A verified traveller

Acceptable hotel for its purpose

Posted 22-Sep-2016
Hotel is great if you have a dog and also if you need to arrive at unsociable hours. Rooms perfectly adequate and clean, the only problem we had was the heating was blasting out in our room when we arrived and it took so long to disapate that we could not sleep and the poor dog was panting and very uncomfortable. I would still use the hotel again.
Comment from Hotel Management
29-Sep-2016 by tracey, Hotel Management
Thank you for the feedback which is very much appreciated. we do work hard to ensure all our guests have an enjoyable stay. Sorry about the heating, this will be looked into Tracey
5out of 5
by A verified traveller

Posted 08-Sep-2016 on Hotels
Comment from Hotel Management
10-Oct-2016 by General Manager, Hotel Management
Thanks for your review and glad you enjoyed your stay with us, hope to welcome you back soon
4out of 5
by A verified traveller

This traveller left a rating score only Posted 31-Aug-2016 on Hotels
4out of 5
by Diane from Ramsey

Ideal location

Posted 30-Aug-2016 on Hotels
We visited Durham, Beamish and family, the hotel was in a great location next to the A1. We had breakfast in the McDonald's next door and we were surprised how good the breakfast was. We went to the old mill to eat one evening which is just a couple of miles from the hotel. I would recommend to eat there as the meal was fantastic. The hotel was clean and ideal. Although it was close to the A1 it was quite quiet at night.
Comment from Hotel Management
07-Oct-2016 by General Manager, Hotel Management
Thank you for your lovely review. I'm delighted that you enjoyed your stay with us and I will pass on your comments to the team who will be thrilled. We do have a beautiful countryside and some great places to visit. The cathedral and castle in Durham is a must see. I am delighted you enjoyed your stay with us here at Days Inn Durham and hope to welcome you back in the future. Thank you again for your review.
3out of 5
by Roger from Herts.

Cheap.....for a reason.

Posted 17-Aug-2016 on Hotels
The welcome and the help from the lady on reception was first class. Parking was also available right outside, which was great. The rooms however were very tired and worn. The carpet had heavy staining, the bed was well worn, the bedside tables had long term water and cigarette damage and the bathroom had broken tiles and some mould in the corners. The room had obviously been properly serviced as the sheets, towels, etc were all immaculate. The shower was also hot and with good pressure. However, until this hotel gets some much needed investment, I'll be giving it a wide berth.
Comment from Hotel Management
07-Oct-2016 by General Manager, Hotel Management
Thank you for your review. I'm sorry you were disappointed with your stay. Please be assured I will pass your comments regarding the need for refurbishment on to our Head Office. . The housekeeping team work to high standards and regularly get compliments on how clean the rooms are. thanks again for your review.
4out of 5
by Anthony from Cumbria

Covenient for motorway & city

Posted 14-Aug-2016 on Hotels
One night to see teenage son in Folkworks Youth summer-school performances and take him home after residential week.
Comment from Hotel Management
10-Oct-2016 by General Manager, Hotel Management
Thanks for your review glad you enjoyed your stay with us, and hope to welcome you back again soon
3out of 5
by Lisa from hull

you get what you pay for

Posted 06-Aug-2016 on Hotels
we paid cheap and cheap was what we got if it was modernised then it would be much better but there was chips to the wood on the counter top the bath was stained the lamp shades had seen better day and there was only costa or mc donalds to eat at however they did do a money saving slip so you save a couple of pounds off. the staff were lovely but they can only work with what they have so you cant blame them.
3out of 5
by A verified traveller

Uncomfort bed

Posted 05-Aug-2016 on Hotels
The mattress need to be harder, had back pain after sleeping there for 2 nights.
Comment from Hotel Management
10-Oct-2016 by General Manager, Hotel Management
Thanks for your review glad you enjoyed your stay with us, and hope to welcome you back again soon