Ratings based on 279 Verified Reviews

3.8 out of 5
88% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
for Everyone
by A verified traveller from wales

Convenient and inexpensive

Posted 07-Feb-2018
We were not looking for luxury and this suited us as it was the cheapest we could find and convenient to the motorway, Durham and just one junction from the A690. Staff were congenial and helpful. The room was clean, tidy and quiet. It’s a pity the options for food were rather limited but we know the area well anyway so we’re able to get a good evening meal in Shincliff and know of other local amenities if we’d needed them.
5 out of 5
for Everyone
by A verified traveller from Peterborough

Nice hotel just what we needed

Posted 05-Feb-2018
Great fast service lovely staff. Room was great clean and bed comfy.
5 out of 5
for Everyone
by A verified traveller from sheffield

Durham trip

Posted 27-Nov-2017
Pros: Friendly and clean
Cons: A lift
Location: Durham not far.near lots of attractions just off the motorway.
Stayed for2 nights at days inn bowburn 3 of us .the lady on reception was very nice and welcoming as were the cleaners.we had a family room with lovely comfy beds clean bedding and usual fascilities.clean and warm.only problem was no lift but we should have checked or made sure we booked aground floor room.costa,Macdonald's next door for food and wh smiths and garage on site.will deinately book again .value for money
1 out of 5
by A verified traveller from West Mids

A false economy

Posted 26-Nov-2017
Pros: Nothing positive to report.
Cons: Everything. Especially room heating and quality of bedding and TV reception.
Location: It's close to the A1
Booked on the basis of deal offered on Expedia. Knew it would be basic but shocked by how bad it was. Room very cold. Was clean but pillows were horrible. Woken at unreasonably early hour by cleaners both mornings we were there. TV picture cut out every few seconds. Went to reception to enquire more than once. On each occasion the shutters were up. Wouldn't stay here again if it was free. Feel robbed and insulted.
3 out of 5
by A verified traveller

Posted 11-Sep-2017 on Hotels
Bed was very uncomfortable, cleanliness not great needs new carpets as they are grubby and a good deep clean and lick of paint wouldn't go a miss. No on site restaurant just Mcdonald which is not what we would class as a restaurant. Other than that staff really friendly and helpful
3 out of 5
for Everyone
by A verified traveller

For what you pay, it is OK...

Posted 02-Aug-2017
Pros: It is cheap, but reasonably comfortable.
Cons: Check the smoke alarms for tampering.
Location: In the services premises, so easy to get to.
Very basic, but for a night stay, it is OK. The previous guest must have been a smoker (it was a non-smoking room), so I got the room changed... the smoke alarm had been tampered with. You get free parking by registering your car. Breakfast is at the services and you can get a discount coupon, which you have to purchase.
4 out of 5
by Michael

Value for money

Posted 30-Jul-2017 on Hotels
Good value.Could do with updating
4 out of 5
by David

Motorway stop

Posted 16-Jul-2017 on Hotels
Good overnight stop off the motorway. Only restaurant is MacDonald's, but this at least is open 24 hours and on site.
Comment from Hotel Management
Thanks for leaving a review and glad you enjoyed your stay with us
2 out of 5
by A verified traveller

Not impressed

Posted 16-Jul-2017
The first room I was given the window was jammed open. The wifi didn't work.
5 out of 5

Good functional hotel

Posted 14-Jul-2017 on Hotels
Had a great nights sleep here, very comfortable bed and quiet room. Room was clean but in need of updating but perfect for me for a single night stopover.
Comment from Hotel Management
Thanks for leaving a review, we are revamping rooms as this an ongoing project, glad you enjoyed your stay