Ratings based on 189 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Bloomfield, NM

Excellent Stay

Posted 04-Jan-2016
Pros: The room was elegant, extremely comfortable, and quite.
Cons: Nothing
Location: The hotel is centrally located with several restaurants located nearby, such as the Irish Embassy Pub, Cuckoos, the Ore House.
The hotel is centrally located, and has a unique atmosphere.
5 out of 5
Recommended
for Everyone
by A verified traveller

Delightful Victorian-era hotel in mountain town.

Posted 28-Dec-2015
Pros: See above.
Cons: Nothing that comes to mind.
Location: Excellent "downtown" location with easy access to shopping as well as the one major tourist attraction of the town, the old-fashioned mountain railway
Everything was wonderful at this hotel, and in fact I would give it a rating higher than three stars. It was clean, beautifully appointed, quiet, and well located. The front-desk personnel were cordial, the breakfast quite good, and the price was very fair.
3 out of 5
by A verified traveller

Posted 23-Dec-2015
Great location and charm.. Rooms are small but nice, beds are pillows are very uncomfortable..
5 out of 5
Recommended
for Everyone
by A verified traveller

Victorian hotel with modern amenities

Posted 08-Nov-2015
Our room in this historic hotel was quiet, pleasant and clean, if somewhat small. The bed was very comfortable. The bathroom facilities were up-to-date. The hotel is conveniently located in heart of the historic district, next to the railroad station. We especially enjoyed the breakfast, cooked to order. The staff was helpful and friendly.
4 out of 5
Recommended
for Couples
by Jeff from Montrose, Colorado

Durango Visit

Posted 08-Nov-2015 on Hotels
We didn't get the room location we requested, but we like the hotel and have stayed there before. The off season rates should be better, our son lives there and a locals rate should be available.
4 out of 5
Recommended
by drew

Amazing Vaule for money

Posted 28-Oct-2015 on Hotels
Beautiful historic hotel that tries hard to be more than the some of its parts. the rooms are comfortable, the bed spread was a little grubby and so was the carpet. The bathroom had missing grout and calking around the tub, but all was clean and we'll supplied. G reat location and friendly staff. The train was noisy and so was the street traffic. We never tried the free breakfast because the the poor reviews.
4 out of 5
Recommended
for Everyone
by A verified traveller from Grand Junction, CO

Close to the events we went to see.

Posted 05-Oct-2015
Room was comfortable and clean. Staff were helpful and courteous. We will stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Amazing hotel and right at the heart of town.

Posted 19-Sep-2015
Pros: Location was excellent
Great place, good food nearby and a old style town with lots of character.
4 out of 5
Recommended
for Everyone
by A verified traveller from Cambridge, UK

Lovely old style hotel with great staff

Posted 14-Sep-2015
Pros: Very central location with great access to Durango station, for the Durango-Silverton railway. Hotel had a lot of 'old world' charm.
Cons: It would have been nice to have a safe in the room, which is becoming pretty standard elsewhere.
Location: Hotel is very well placed in central Durango and one minute walk from the station. There are shops, bars, restaurants within a few minutes walk.a
A wonderful old hotel in the style of the Durango-Silerton railway, and in a great location. The staff were very polite and helpful, for example when I asked how to get to the station and how long it would take to walk they didn't just tell me but one of them took me out into the street and showed me. A good breakfast was ready for us early in the morning when we were catching the train which made a great start to the day. There is plenty of easy parking at the hotel, which is a real bonus when staying in a town centre. Rooms were comfortable although not large.
5 out of 5
Recommended
for Couples
by sheryl from Brisbane, Australia

Posted 13-Sep-2015 on Hotels
Was fantastic! Great place to stay