Ratings based on 205 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller

Charming

Posted 27-Apr-2016
Climbing stairs and room location away from main hotel a surprise but accommodations were excellent.
5 out of 5
by A verified traveller

Gorgeous historic hotel in heart of Durango

Posted 19-Apr-2016
Enjoyed it all but bring a pair of earplugs. First night sleep interrupted by noise from partying college students. Second night, guest next door snuck in (unknown to hotel staff) two small dogs who yapped until I yelled at them to "go to bed!" through the wall.
5 out of 5
by A verified traveller

Exceeds expectations, awesome value.

Posted 16-Apr-2016
I stayed during off peak times and was only traveling from an hour away, but holy cow what a value for a such a beautiful place. It's very unassuming and the staff seems to maintain the atmosphere pretty effortlessly. It will be the first place I check availability for when staying in Durango.
5 out of 5
by A verified traveller from Santa Fe, NM

Great weekend visit

Posted 16-Apr-2016
Pros: Staff was excellent, the hotel was very clean and rooms were comfortable. Love the historic hotel!
Cons: Make sure the rooms are listed as a window or non window room.
Location: Shopping, dining and the Durango Silverton Train are in close walking distance.
Booked a deluxe king room, which I assumed would be a room with a window. We got a room without a window. Ok for the first night, but had to run fans all night. The next morning we were moved to a room with a window! Much nicer. Staff was excellent from the time we arrived to the time we left. Wonderful hotel and we will stay there again! Close to restaurants, shopping and attractions. Breakfast was nice with eggs, sausage, oatmeal, cereal, muffins, bagels and more.
5 out of 5
by A verified traveller from NM

Great downtown location

Posted 01-Apr-2016
Courteous staff that takes pride in their hotel, job and community. Staff knows local restaurants and things to do. Great experience.
5 out of 5
by A verified traveller from Phoenix

Nice hotel down town

Posted 06-Mar-2016
Pros: Old but very nice and kept in A plus condition
Cons: The room was a little small for two people.
Location: Lots of restaurants and shopping within walking distance.
We liked the hotel and it was down town close to everything. Parking was easy.
5 out of 5
by Dalilah from Manitoba, Canada

History trip for train

Posted 21-Jan-2016 on Hotels
I do lots of reviews and have never given 5/5 but this deserve it for the pure historical value and comfort. Feeling like a person of stature from the moment I walked in. Beautiful history and luxury of ol time . Love the old Cage elevator. Classy history place compared to the other history hotel. This is a place of elegance and true romance. Magnificent little breakfast in the solarium.
2 out of 5
by A verified traveller

Posted 19-Jan-2016 on Hotels
Could not control room temperature. It was very hot in the room and 20 degrees outside. The climate control on the wall was just for looks, it did nothing.
5 out of 5
by Kim from Colorado

Lovely historic Victorian Hotel, Classy

Posted 15-Jan-2016 on Hotels
Loved the Victorian decor; clean and classy rooms, plush robes, soft linens, real glass cups and wine glasses, hot breakfast on real china plates. Great deck to walk around on the second and third floor levels (enter from the hotel not from the rooms, there are no rooms with private balconies). We requested a room with a window and it had pretty views. There are steps to enter the hotel from the parking lot so we could not use the luggage carrier up the steps.
5 out of 5
by Carolyn

This traveller left a rating score only Posted 08-Jan-2016 on Hotels