Ratings based on 236 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Mesa, AZ

What a wonderful location!

Posted 28-Aug-2016
Pros: The staff was so friendly and helpful. Check-in and check-out was a breeze. Since the hotel adjoins the depot, we watched the train arrive and depart.
Location: Fun rooftop bar and grill with live music across the street. Jhett and Ginger aka Gleewood were performing the night we were there. They are awesome!
So convenient to stay downtown. The BEST coffee at breakfast. We will definitely stay at The General Palmer when we are in Durango again!
5out of 5
by A verified traveller from Montrose, Colorado

Wonderful old hotel close to the train station.

Posted 17-Aug-2016
Location: Durango is a great town with attractions for everyone. We will visit again as you can't see and enjoy everything all in one day.
We chose the General Palmer Hotel on both it's location and reputation. We very much enjoyed the vintage decor and those terrific mattresses.
5out of 5
by A verified traveller from Scottsdale

Best hotel option in Durango

Posted 12-Aug-2016
Pros: The location was ideal for us. The parking was very convenient, close and secure. The room was very comfortable with a wonderful bed and linens.
Cons: The wifi connection in the second building does not work. Suggest you quote rates for front vs second building. We were initially disappointed
Location: Train station is next door. Best restaurants are all within 1 to 2 block walk. Animas River walk is nearby
We chose the General Palmer hotel because we wanted a central in town location with convenient parking, near the train station and easy walking distance to excellent restaurants and bars. After our visit and observing other options in town, this hotel is the best option for anyone with similar needs. The facility is in great condition considering it is a historic building. Our king room in the adjacent building was very comfortable and was very quiet given the proximity to the train station.
5out of 5
by A verified traveller

Our favorite in Durango.

Posted 05-Aug-2016
Always enjoy our stay at this hotel; able to walk the town easily.
5out of 5
by A verified traveller

Posted 21-Jun-2016
We loved our stay in the General Palmer. The rooms were exceptional, clean and beautifully decorated. The staff was very friendly and informative.
4out of 5
by A verified traveller from canada

Short but Sweet

Posted 05-Jun-2016
Pros: Character, quality, attention to detail, staff.
Location: Center of town with wonderful small boutiques, travel outfitters and restaurants as well as the historic railroad immediately nearby.
Although our room was small, typical of the era in which it had been built, it was tastefully updated, extremely functional and no detail had been overlooked. From linen napkins with the coffee service to lined wastebaskets(not plastic bags) and relaxing CDs to play as one drifted off to sleep, it made the end of the day perfect. Breakfast in the morning tied it with a bow.
3out of 5
by A verified traveller

Posted 04-Jun-2016
Room did not have a window. Breakfast was not as expected.
4out of 5
by Les from West Yorkshire England

Posted 24-May-2016 on Hotels
Easy for railway. Nice breakfast
5out of 5
by Carol

This traveller left a rating score only Posted 23-May-2016 on Hotels
5out of 5
by A verified traveller from Albuquerque NM

Historic & Charming Hotel At A Fair Price!

Posted 14-May-2016
A very historic hotel with all the comforts of home. The solarium is so inviting and relaxing. All of the antique furniture was an added charm. The morning breakfast buffet had a great selection to choose from. Also, there was ample free parking for hotel guests. It was convenient to the train station and to the main street stores in a very walkable community! We will definitely return to this hotel again and again!