Ratings based on 223 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
94% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 21-Jun-2016
We loved our stay in the General Palmer. The rooms were exceptional, clean and beautifully decorated. The staff was very friendly and informative.
4out of 5
by A verified traveller from canada

Short but Sweet

Posted 05-Jun-2016
Pros: Character, quality, attention to detail, staff.
Location: Center of town with wonderful small boutiques, travel outfitters and restaurants as well as the historic railroad immediately nearby.
Although our room was small, typical of the era in which it had been built, it was tastefully updated, extremely functional and no detail had been overlooked. From linen napkins with the coffee service to lined wastebaskets(not plastic bags) and relaxing CDs to play as one drifted off to sleep, it made the end of the day perfect. Breakfast in the morning tied it with a bow.
3out of 5
by A verified traveller

Posted 04-Jun-2016
Room did not have a window. Breakfast was not as expected.
5out of 5
by A verified traveller from Albuquerque NM

Historic & Charming Hotel At A Fair Price!

Posted 14-May-2016
A very historic hotel with all the comforts of home. The solarium is so inviting and relaxing. All of the antique furniture was an added charm. The morning breakfast buffet had a great selection to choose from. Also, there was ample free parking for hotel guests. It was convenient to the train station and to the main street stores in a very walkable community! We will definitely return to this hotel again and again!
4out of 5
by A verified traveller

Good hotel, central location

Posted 06-May-2016
Location: Durango to Silverton railway very close by. Museum is worth a visit
Well located in the historic downtown area of Durango Very friendly, helpful staff Hotel decor reflects the period of Durango's heyday Lovely room with comfortable bed and fluffy pillows
5out of 5
by Steve from ABQ

Perfect stay

Posted 27-Apr-2016 on Hotels
We were SO PLEASED with our stay here I don't think we will ever look further next trip to Durango. We didn't expect to enjoy everything but we did! The room was small as was the antique elevator but we were staying in a historical building so we thought it was cool we were very pleasantly surprised wi the generous breakfast. We had read reviews that claimed disappontment. We expected to have a bite of whatever with a coffee and then head to breakfast Somewhere in town. Huge offerings of eggs,sausages, pastries, fruit compote,yogurt,homemade oatmeal,OJ and very good coffee We had a a attendant that kept everything stocked and even found us some hot sauce for our eggs. LOVELY STAY. Great staff. Very quiet and peaceful night
4out of 5
by A verified traveller


Posted 27-Apr-2016
Climbing stairs and room location away from main hotel a surprise but accommodations were excellent.
4out of 5
by Kytt

This traveller left a rating score only Posted 26-Apr-2016 on Hotels
5out of 5
by Not Provided

This traveller left a rating score only Posted 23-Apr-2016 on Hotels
5out of 5
by A verified traveller

Gorgeous historic hotel in heart of Durango

Posted 19-Apr-2016
Enjoyed it all but bring a pair of earplugs. First night sleep interrupted by noise from partying college students. Second night, guest next door snuck in (unknown to hotel staff) two small dogs who yapped until I yelled at them to "go to bed!" through the wall.