Ratings based on 295 Verified Reviews

4.5 out of 5
93% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

convenient location

Posted 19-Feb-2017
Pros: charming
Cons: maybe have a few beds that are real firm. Yours are not too bad but, my husband could only stay in bed till 4 a.m. the bed was just a little too soft
Location: snowmobiling.
everything was wonderful only one thing I wish Hotels would have some rooms with extra firm beds for people who have back trouble.
5out of 5
Recommended
for Everyone
by A verified traveller from Broomfield, CO

Beautiful hotel right downtown!

Posted 13-Feb-2017
Pros: The bed was amazingly comfortable, there were comfy bathrobes and excellent coffee, and there was classical music playing in the room when I arrived!
Cons: I can't think of a thing.
Location: It's right downtown, next to the train station and lots of restaurants and shops. It's a five minute drive to the campus as well.
I had a wonderful experience at the General Palmer Hotel! The location can't be beat, there is plenty of parking (which is hard to come by in downtown Durango), and the room was beautiful. It was perfect for me while I was visiting my daughter at college.
4out of 5
Recommended
for Everyone
by A verified traveller from Santa Fe, NM

Great Experience

Posted 11-Feb-2017
Pros: Cookies, location, room size, amenities, modern bathroom, charming decor, and staff.
Cons: The check in was not a very pleasant experience. But the rest of the staff interactions were wonderful and made up for it.
The staff was friendly and there were fresh baked cookies when we arrived. The room was clean, updated but still had the charm of an old hotel. It was convenient to everything and had plenty of parking. The room was a little loud due to being able to hear the TV in the room next door. Otherwise it was a great experience and we will definitely be staying here next time we come to Durango.
5out of 5
Recommended
for Everyone
by A verified traveller

Great hotel downtown

Posted 05-Feb-2017
The room and hotel are absolutely amazing. The room was a little warm but wasn't a deal breaker. The location is ideal for walking to all the shops and restaurants. We will stay here again
5out of 5
Recommended
for Everyone
by A verified traveller

Lovely Victorian decor with modern touch

Posted 04-Feb-2017
We spent 2 nights and just loved the location and well appointed rooms. In the heart of downtown, we just parked in the hotel lot and walked the town and fun restaurants. The owner has done a wonderful job of restoring and updating this Victorian gem. Comfortable beds and if you desire more than a continental breakfast, they offer a voucher to use at a neighboring diner for a full on country breakfast. We will return.
5out of 5
Recommended
for Everyone
by A verified traveller

Comfortable, historic hotel in downtown Durango

Posted 02-Feb-2017
Pros: beautiful historic decor, great location, warm welcome, comfortable affordable room
Cons: Honestly can't think of anything
Location: Great location with nice views on the deck of the La Platas. On the south end of Main St. Walking distance to many bars, shops, and restaurants.
The reception area is welcoming with coffee, cookies, beautiful historic decor, and friendly staff. I stayed in the Murphy room which was quiet, neat, and comfortable with great coffee, and super hot shower. Don't plan to watch TV in here, because the TV is on a shelf next to the bed. But why would you, because shops, restaurants, bars, and the great outdoors at just outside the door. The continental breakfast was decent and I also learned the hotel provides a voucher for a nearby restaurant if you have time for dining out.
5out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel downtown

Posted 28-Jan-2017
It was going back to time! Great! Nice complimentary breakfast
5out of 5
Recommended
for Everyone
by A verified traveller

Great pick!

Posted 24-Jan-2017
Located right downtown within walking distance to a ton of restaurants and great shops. Great staff and really nice accommodations.
5out of 5
Recommended
for Everyone
by A verified traveller

Beautiful hotel

Posted 18-Jan-2017
Perfect location and beautifully decorated hotel. Breakfast was delicious and included with the room rate.
5out of 5
Recommended
for Everyone
by A verified traveller

Great historic hotel

Posted 10-Jan-2017
The king size 4 poster bed was incredible!! It was like going back in time, a lovely stay close to shops and restaurants.