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Overview of Silken Gran Hotel Durango

Photo gallery

Featured image
Outdoor pool
Outdoor pool
Outdoor pool
Minibar, desk, iron/ironing board, free WiFi
VIP Access

Silken Gran Hotel Durango

4 out of 5

4.1/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationUrkiola Natural Park7 min drive
    AirportBilbao (BIO)24 min drive
    Popular LocationArteaga Castle27 min drive
    Popular LocationAnboto32 min drive

Choose dates to view prices

Standard Triple Room

5/5 guest room rating
  • 247 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Standard Room, Garden View

3.8/5 guest room rating
  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Silken Club Vista

3.6/5 guest room rating
  • 24 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Standard Room

  • 247 sq ft
  • Sleeps 2
  • 2 Single Beds

Silken Club

  • 24 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Family Room, 2 Bedrooms, Connecting Rooms

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

About this area

Durango

Silken Gran Hotel Durango is located in Durango. The area's natural beauty can be seen at Urkiola Natural Park and Anboto, while Simon Bolivar Museum and Park of the Peoples of Europe are cultural highlights. Guests appreciate the hotel's central location.
Popular Location

What's nearby

  • Urkiola Natural Park - 7 min drive
  • Basilica of Begona - 23 min drive
  • Arteaga Castle - 27 min drive
  • Urdaibai Biosphere Reserve - 31 min drive
  • Anboto - 32 min drive

Getting around

  • Bidebieta-Basauri Station - 19 min drive
  • Bilbao (BIO) - 24 min drive

Restaurants

  • Tabira - 4 min walk
  • Restaurante Anboto - 4 min walk
  • Restaurante Txantonesa - 5 min walk
  • Mesoi Berria - 6 min walk
  • La Oficina y El Despacho de Durango - 7 min walk

About this property

Silken Gran Hotel Durango

Romantic hotel with full-service spa and restaurant
A full-service spa, a restaurant and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a coffee shop/café are on-site. All 68 rooms offer free WiFi, minibars and TVs with satellite channels. Other amenities available to guests include room service, free bottled water and hairdryers.
Silken Gran Hotel Durango offers 68 forms of air-conditioned accommodation with minibars and complimentary bottles of water. Satellite televisions are provided. Bathrooms include a bath, complimentary toiletries and hairdryers.

This Durango hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a health club.
Durango Sport Club & Spa has massage/treatment rooms. Services include massages and body treatments. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe Tourism Certified (Spain)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 12 per night)

Food and drink

  • Buffet breakfast available for a fee daily: EUR 14 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Conference space
  • A meeting room

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathtub
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone

See similar properties

Similar properties

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 2 PM - 1:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 14 per person (approximately)
  • Self-parking fee: EUR 12 per night
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Gran Durango
Gran Hotel Durango
Gran Hotel Durango
Silken Gran Durango Durango
Silken Gran Hotel Durango Hotel
Silken Gran Hotel Durango Durango
Silken Gran Hotel Durango Hotel Durango

Frequently asked questions

4.1
Very good
Rating 5 - Excellent. 43 out of 121 reviews
5 - Excellent 36%
Rating 4 - Good. 51 out of 121 reviews
4 - Good 42%
Rating 3 - Okay. 23 out of 121 reviews
3 - Okay 19%
Rating 2 - Poor. 3 out of 121 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 121 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.2/5

Staff & service

3.6/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night stay
The hotel was really nice, although the room was very basic, but comfortable. The breakfast was excellent! It would’ve been nice for the pool to be opened earlier.
Stayed 2 nights in Sep 2019

5/5 Excellent

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
World class
9 of us had a 2 night break at this wonderfully amazing hotel. The staff were incredibly helpful, the service superb and the restaurant food varied and 1st class. The gym was comprehensive and equipment brand new. The spa facilities were also fabulous. We will definitely be back but next time for a much longer stay.
Stayed 2 nights in Aug 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely period hotel with great facilities
I stayed on an overnight stop over, en route to Portugal so didn't get to experience the local area. The hotel was very comfortable, great gym, convenient parking and wonderful breakfast. Staff were great but bar food service was very slow. Got fed up waiting to be served. As I was tired from an 11 hour drive, I couldn't wait and skipped the meal and want to bed. The breakfast made up for it though.
Stayed 1 night in Aug 2019