Ratings based on 489 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Miami

The Best 4 star hotel ever

Posted 23-Sep-2017
Pros: Everything.
Location: The location is amazing, center point of the main events in Florence. Two block from the Domo and 3 of the Piazza de la Signoria.
This Hotel was beyond our expectations, the staff, the room, the facilities, the location are amazing. Hotel Brunelleschi is the Hotel in Florence.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel in a great central location.

Posted 16-Sep-2017
Great hotel in a great central location. Would recommend.
5 out of 5
Recommended
for Everyone
by A verified traveller from Plymouth

Central Florence

Posted 24-Aug-2017
A 5* hotel in central Florence delivered completely. Beautiful surroundings, good food and drink coupled with professional staff made our stay a pleasant one.
5 out of 5
by NINI

This traveller left a rating score only Posted 16-Jul-2017 on Hotels
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 06-Jul-2017 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from Washington DC

Great location.

Posted 05-Jul-2017
Pros: Staff very helpful.
Cons: Size of the rooms
Location: It's near central Florence, so most things are a 5 mintue walk.
Nice place. Clean and comfortable. The room we had was very small, but workable and nice.
Comment from Hotel Management
15-Jul-2017 by guestrelation, Hotel Management
Dear Guest, Thank you very much for your review and for staying at our Hotel Brunelleschi. Thank you very much as well for you kindest words in regards to Brunelleschi’s team: our daily efforts are dedicated to make unforgettable the stay of our Guests. We are deeply sorry although to understand that your room did not meet you expectations. We do have eleven different room categories, with different size up to 55 sqm. We do regret not to have been aware of your disappointment whilst staying with us or we would have certainly showed you different accommodations in order to make your stay unforgettable. We hope that you will reconsider your decision and come back to visit Florence and stay with us… we will take good care of you once more. With my warmest regards Carla Balli Guest Relation
4 out of 5
by Thomas

This traveller left a rating score only Posted 25-Jun-2017 on Hotels
5 out of 5
by A verified traveller

Posted 13-Jun-2017 on Hotels
Great location in the heart of Florence! Nice wine shop across the street. Safe and quiet. Lots of restaurants and shopping very close. Two minutes to Duomo.
4 out of 5
by Nigel

This traveller left a rating score only Posted 11-Jun-2017 on Hotels
3 out of 5
by A verified traveller

Good location but everything else average.

Posted 30-May-2017
Pros: Location was great.
Cons: Amenities, design, atmosphere.
Wonderful staff and a great location -- however, tons of very loud street noise at night which the hotel promised couldn't be heard with "sound proof windows" which were very far from sound proof... Also, lots of amenities were funky -- for example the wifi didn't really work, lots of bathroom fixtures didn't work or were broken, and overall the room/hotel felt generic and not special despite the historical marketing angle the hotel takes. We were a bit disappointed with our stay here.
Comment from Hotel Management
31-May-2017 by Claudio Catani General Manager , Hotel Management
Good Morning, I am Claudio Catani, the General Manager of the Hotel Brunelleschi, I would be very glad if you could turn your Anonymous review into a review with name so that we will be able to track your stay and better understand your comments. Look forward to receiving your new review and will be back to you immediately. Thank you very much. With my warmest regards, Claudio Catani