Ratings based on 263 Verified Reviews

4.0 out of 5
88% of guests recommend
4.3 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from central coast nsw australia

Room with a view

Posted 05-Sep-2017
Great position opened our blinds and we were about 25metres away from Duomo bell tower. Staff quite helpful lift made it easy with luggage. Only had a problem one night as our room right on lounge area and a group stayed up laughing and talking loud till 1.00am which was great as we'd be touring all day but other nights was great benefit to not have to climb any more stairs. Overall would def recommend
2 out of 5
by A verified traveller

Posted 21-Aug-2017
The hotel staff was ver rude. Breakfast was dissapoiting. Coffee was terrible
5 out of 5
Recommended
for Everyone
by A verified traveller from salem, nj

Best location ever

Posted 08-Jul-2017
Get a room with a view. They are spectacular Breakfast was good too. Friendly staff
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Jun-2017 on Hotels
5 out of 5
by Jon

This traveller left a rating score only Posted 26-May-2017 on Hotels
5 out of 5
by William

Great experience at Hotel Bigallo!

Posted 19-May-2017 on Hotels
The only inconvenient thing was taking luggage up one flight. Elevator goes up three and I was on four. However, Staff was nice, location is unbelievably good, and air conditioning worked well. Very very pleased with stay.
4 out of 5
Recommended
for Everyone
by A verified traveller from Canada- Ontario

Great location, clean with a big room

Posted 11-Apr-2017
It was beyond the expectations for a 3 stars European hotel and for the price paid. The staff was nice and helpful. The location is great, no need for a car a taxi or a bus to visit all Florence.
5 out of 5
by David

City Centre Location

Posted 08-Apr-2017 on Hotels
Fabulous location, really made things so easy to access everything in Florence. The only downside to it was no free WiFi.
4 out of 5
Recommended
for Everyone
by A verified traveller from UAE

Perfect location

Posted 01-Apr-2017
Everything was within walking distance. Great location. Charming hotel. Staff was helpful. Perfect for us.
5 out of 5
Recommended
for Everyone
by A verified traveller

Awesome view.

Posted 30-Mar-2017
Pros: Great View, Great location. Reasonably priced.
Great location, awesome view. Close to everything. Comfortable rooms. Charming hotel.