Ratings based on 433 Verified Reviews

4.2 out of 5
95% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from London

absolutely perfect!!

Posted 28-Aug-2017
I had such a wonderful time at Hotel Axial. I would give it more than 5* if I could! The staff are lovely, my room was clean, spacious and lovely and the hotel is situated excellently. It is literally a minute's walk away from the Duomo and has lots of shops right nearby (literally next door). Honestly would not think to stay anywhere else when I'm next in Florence. Thank you so much!
4 out of 5
Recommended
for Everyone
by A verified traveller from north carolina

Nice hotel close to downtown

Posted 23-Aug-2017
Nice hotel close to the stores in the center of florence excelent breakfast
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 06-Jul-2017
Overall good experience and would stay at this hotel in the future
Comment from Hotel Management
12-Aug-2017 by Annalisa, Hotel Management
Thank you so much for your review we appreciate this and take it in consideration. We hope to host you in the future. Best Regards Annalisa Hotel Axial
5 out of 5
by C A

Fantastic holiday

Posted 22-Jun-2017 on Hotels
Friendly hotel in an amazing location.
4 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Nice hotel but not really accessible

Posted 12-Jun-2017
Pros: Close to all attractions. Friendly staff.
Cons: Put on Website that hotel not really accessible. Give people rooms closer to reception & elevator if they have mobility issues.
Location: Hotel on a lovely street that has a lot of stores & restaurants. Did not hear any street noise when in hotel.
Nice hotel. Excellent customer service. The hotel is not really accessible. The staff went out of their way to try & help me with my mobility scooter which I use as I have low mobility. My scooter could not go on the small elevator & staff made arrangements for my scooter to charge at their entrance. I was able to store it there as well. There are no accessible rooms at this hotel. My room was a fair walking distance from the front desk & the breakfast room & elevator. It was a challenge & painful for me to have to walk to my room several times a day. All attractions are close to the hotel and with my scooter I was able to do them. You must use elevator to get to reception and the rooms as the first floor is just the entrance. The hotel has a ramp that they put out for me to enter/exit the hotel with my scooter. The staff were excellent and tried to make up for the short comings of accessibility. Breakfast was basic but good.
4 out of 5
Recommended
for Couples
by A verified traveller from Liverpool

A very central hotel with friendly staff

Posted 30-May-2017
Pros: Its central location
Cons: The hotel has a courtyard with a gazebo that can be used by guests. It would have been lovely to use but on inspection needs to be cleaned.
Location: The hotel could not be more central.
Staff were very welcoming and the hotel's location is great (only about a 100 metres from Duomo). The room size was great although a lick of paint might have been in order. Breakfast was ok. I would certainly recommend this hotel.
5 out of 5
by Diane

Posted 28-May-2017 on Hotels
Perfect location. Easy walking access to everything of note.
5 out of 5
Recommended
for Everyone
by A verified traveller

great value!

Posted 22-May-2017
Staff were super helpful, room was comfortable, location was fantastic. Great experience, would definitely stay here again!
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 18-May-2017 on Orbitz
Pros: Great Location.
Cons: My room could have used a coat of paint as some was coming off.
Room was small but the location was great. The location was central to all the sites,
4 out of 5
Recommended
for Everyone
by A verified traveller from Beverly Hills

Location, location, location !

Posted 07-May-2017
this was the absolute perfect place to be. Great value, excellent proximity, extremely friendly staff. Overall fantastic value. Very relaxed and laid-back. There was a major issue with hot water and the single room I had was probably the smallest I've ever been in, but otherwise fantastic. I would definitely go back.