The staircase up to our room was shabby and dirty ..had not been vacuumed. Our room had a faulty table lamp, biscuit crumbs in one of the bedside drawers and loose screws rattling around in the other cabinet. The wardrobe had dirty bed linen rolled up in the base. We were given another room but faults were evident in that a ceiling light wasn't working and during heavy rain the water dripped in onto the window sill.
One of the sash windows in the 1st floor residents lounge had rotten timber in that it had fallen away from the glass pain letting cold air and rain into the sill area.
That said, the bedding was clean, the bed comfortable and the shower cubicle DIDN'T have the ubiquitous black mold spots in it.
I think that this hotel needs a shed load of cash injected into the upper floors to bring it up to even a reasonable standard.
Staff were pretty good though !
