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During Medica, hotel had no restaurant open on the day we arrived. Reception staff very unhelpful in getting a taxi and had 2 hours wait for one, with staff reluctant to help.
Staff was super friendly. The room (including the bathroom) were clean. Housekeeping came a little to early for my taste (once as early as 9 am). The common areas were pretty worn down but not dirty. No AC but the Windows being open kept the room cool enough.
The family suite was perfect - bunk beds for kids a hit! Restaurant food superb. Helpful staff. Fun playground and mini golf. Didn't ski - but fun to watch others! Great experience all around!
Stayed for one night, arrived late in the evening without any problems. Staff was very accommodating. The next day we drove to Paris and after checking into the hotel there we realized that we left my wife's $200 curling iron and a wireless mouse for my laptop in the hotel room in Neuss. I sent the ...
Great location for Neuss centre and staff made a good effort to look after me. Decor in my room not the best, but clean. Compared to prices elsewhere when I was staying it was very reasonable.
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