Ratings based on 323 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Rotterdam

fantastisch hotel

Posted 07-Jan-2016
Het hotel is centraal gelegen en makkelijk bereikbaar voor het openbaar vervoer. Het hotel zelf is in goede staat, schoon en heeft ruime kamers. De service van de receptie is uitmuntend!
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to all amenities

Posted 13-Dec-2015
Stayed here. 4 times now close to train station, shopping areas and old town. Nice restaurants also close by.
3 out of 5
Recommended
for Everyone
by A verified traveller from uk

Average hotel

Posted 05-Dec-2015
Hotel is near train station which is good but we found that the noise levels from horns and sirens kept us awake most of the night. Left dirty cups in room and never topped up the coffee and sugar until we complained. Staff are friendly and very helpful wasn't a bad hotel but wasn't great.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Shops and Xmas markets within easy walking distanc

Posted 29-Nov-2015
Breakfast in hotel v expensive at a flat rate of €19 - unless you like to eat a substantial breakfast! We preferred to have something from the bakery in one of the many good coffee shops nearby. Evening meal in hotel, on other hand, good value and would definitely recommend.
2 out of 5
by A verified traveller

Posted 26-Nov-2015
Pros: Das Personal am Empfang war durchegehend super nett
Insgesamt keine gutes Preis-Leistungs Verhältnis. Sehr kleines Zimmer und kleines Bad in nicht mehr gutem Zustand. Fernseher ging nicht, Fenster kaum zu öffnen, Minibar ausgebaut aber den Schrank nicht nutzbar 'geflickt', Waschbecken : Abfluss läßt sich nicht schließen - lieblos.....
4 out of 5
Recommended
for Everyone
by A verified traveller

Close to train station

Posted 26-Nov-2015
Great stay. Good breakfast and staff terrific. Highly recommended
3 out of 5
Recommended
for Business Travellers
by A verified traveller

comodo vicino alla stazione centrale

Posted 26-Nov-2015
Ho prenotato in ritardo e mi hanno assegnato la camera 616 (ricordate il numero !) Camera MOLTO PICCOLA, non si riesce nemmeno a girarsi. Se è aperta la porta del bagnetto (piccolissimo) non si riesce ad accedere all'appendiabiti. In complesso l'hotel è pulito e confortevole, ma soolutamente non accettate la camera 616 !!!!!!!!!!!!
3 out of 5
by A verified traveller from Baden Württemberg

gut gelegenes Hotel zur Kö

Posted 25-Nov-2015
ich habe 2 DZ im Zeitraum 19.11-22.11.15 gebucht. Seit Jahren bin ich Gast im Mercure Hotel Düsseldorf am Stresemannplatz. Ich war bei meinem Aufenthalt dieses Jahr sehr enttäuscht vom nachlassenden Service des Hotel. Zimmer: die Handtücher waren fetzen und keine Handtücher Frühstück: hier wurde beim braten von Omelette und Crepes eingespart Zimmerpreise nach oben, beim Service kräftig eingespart...
4 out of 5
Recommended
for Everyone
by A verified traveller from Northumberland

Very convenient hotel with good transport links

Posted 22-Nov-2015
Pros: Nothing
Cons: The heating controls are under the window and this could have been pointed out to avoid spending time on the old controls which were no longer working
Location: The bus tour is a must to see what the city has to offer Near hotel was a bar with excellent beer & skittle alley
I had a comfortable stay When I found that I had left my telephone point for continental travel behind the staff loaned me theirs The room was small but it was fine for me as a single travellor
2 out of 5
by A verified traveller

Posted 10-Nov-2015
駅前、特に、ホテル周辺の治安が良くないとのことですので、子供連れや、女性には、不向きのように思えます。