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One of the staff was very very arrogant rude he gave me my room card and the room was very dirty not clean so I go back to him he told me we don't have house keeping at the moment and I will offer u new towels I told him what r u saying to stay in a dirty room he reply back don't shout at me then ...
The ship and staff are excellent. However, everything outside of that seems a bit shady. Difficult to contact anybody at the hotel prior to arrival. Very difficult to find the hotelship, directions very poor and innacurate. Phone numbers on the website and expedia connect you to people who cannot ...
Practically in the Düsseldorf airport. Great walkway for when it is raining. The rooms are large and immaculate. Very quiet. Personnel has always been very pleasant and helpful.
This was probably the best hotel experience I have had in some time. Facilities, staff and ambience second to none. Really like the breakfast untill 11.00 on Sunday morning - Allowed for a little lie in. Well Done to All
Obviously impossible to beat the location if you have a flight the next morning (which we did). Room small. Shower poor. Surprising amount of noise from adjacent rooms. Good buffet breakfast.
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