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Amazing location, amazing service and a great place to stay. Very centrally located hotel and in this time of year with all the Christmas markets around an ideal location. The staff is extremely friendly. The only awkward feeling we had was that on our floor there was a 24/7 security guard probably ...
I was very pleased with the room - I was upgraded - it was large and comfortable. Shower needs work, and the gym didn't open until 10 on Monday so I couldn't use it.
One of the staff was very very arrogant rude he gave me my room card and the room was very dirty not clean so I go back to him he told me we don't have house keeping at the moment and I will offer u new towels I told him what r u saying to stay in a dirty room he reply back don't shout at me then ...
This isn't a hotel near the airport. It's at the airport. I stepped off the train and took the elevator right to the hotel lobby. Besides convenience, the rooms are clean and spacious like you would expect from an American hotel. The hotel restaurant was also very nice. Great hotel experience.
Fantastic hotel and the staff were great! Not the easiest to get to with public transport but the place was great and would definitely recommend it to anyone staying in Düsseldorf. Would definitely stay there again
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