Deluxe Room, 1 Queen Bed, Balcony | Pillow-top beds, minibar, in-room safe, desk

Reviews of Lindner Hotel Cologne Am Dom, part of JdV by Hyatt

4 out of 5
Lindner Hotel Cologne Am Dom, part of JdV by Hyatt
Stolkgasse/ An den Dominikanern 4a, Cologne, NW

Reviews

8.6

Excellent

Rating 10 - Excellent. 440 out of 1003 reviews" "
Rating 8 - Good. 423 out of 1003 reviews" "
Rating 6 - Okay. 80 out of 1003 reviews" "
Rating 4 - Poor. 38 out of 1003 reviews" "
Rating 2 - Terrible. 22 out of 1003 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lynne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Mar 2024

2/10 Terrible

Tamilla

Liked: Staff & service
Stayed 3 nights in Jan 2024
Response from Gökhan on 12 Feb 2024
Sehr geehrter Gast,Vielen Dank für Ihre Bewertung. Es tut uns aufrichtig leid zu hören, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat. Ihr Feedback ist uns wichtig, um unseren Service zu verbessern. Bitte zögern Sie nicht, uns mitzuteilen, wie wir Ihren nächsten Aufenthalt angenehmer gestalten können. Wir hoffen, dass wir eine Gelegenheit haben, Ihr Vertrauen zurückzugewinnen.Mit freundlichen Grüßen,Gökhan GülbolNight Manager

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Gökhan on 5 Jan 2024
Dear Guest,Thank you for your rating and feedback. We appreciate your positive experience reflected in the 4 out of 5 rating. We continuously strive to enhance our services and hope to provide you with an even more enjoyable stay in the future. If you have any specific suggestions for improvement, please feel free to share.Best regards,Gökhan G.Night Manager

10/10 Excellent

Diana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the view of construction across the street, our stay was great!
Stayed 3 nights in Nov 2023
Response from Gökhan on 30 Dec 2023
Dear guest,We appreciate your positive feedback on your stay with us. While we regret any inconvenience caused by the construction view, we are pleased to hear that overall, you had a great experience. Your comments are valuable to us, and we hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Best regards,Gökhan G.Night Manager

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Astounding hotel
The hotel is very close to the train station, which is why we chose it. The room was very nice, the front desk is exceptional, and the breakfast was the best I've ever had in any hotel anywhere. Highly recommend.
Stayed 1 night in Dec 2023
Response from Gökhan on 19 Dec 2023
Dear guest,Thank you for choosing our hotel and taking the time to share your experience. We are thrilled to hear that the hotel's proximity to the train station met your needs and that you enjoyed a very nice room. It's great to know that our front desk team exceeded your expectations, and we appreciate your kind words about the breakfast—it's wonderful to be considered the best you've ever had. Your recommendation means a lot to us. We look forward to welcoming you back for another exceptional stay.Best regards,Gökhan G.Night Manager

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was very good, the only disappointment was the water in the room was not free and wanting 6euros for it.
Stayed 3 nights in Nov 2023
Response from Gökhan on 19 Dec 2023
Dear guest,Thank you for sharing your feedback with us. We're pleased to hear that your overall experience was very good. We apologize for any disappointment regarding the water in the room. Your input is valuable, and we will take it into consideration for future improvements. If there's anything else we can do to enhance your stay in the future, please let us know. We hope to welcome you back for another positive experience.Best regards,Gökhan G.Night Manager

8/10 Good

ALEM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Gökhan on 25 Oct 2023
Sehr geehrter Gast,Wir danken Ihnen für Ihre Bewertung und Ihr Feedback zu Ihrem Aufenthalt in unserem Hotel. Es freut uns zu hören, dass Sie Ihre Erfahrung positiv bewertet haben.Ihr Rating von 8 von 10 Punkten zeigt, dass es Raum für Verbesserungen gibt, und wir schätzen Ihr ehrliches Feedback. Wir werden Ihre Anmerkungen verwenden, um unseren Service weiter zu optimieren.Wir hoffen, dass Sie in der Zukunft erneut als unseren geschätzten Gast begrüßen zu dürfen und die Gelegenheit zu haben, Ihre Erwartungen in vollem Umfang zu erfüllen.Mit freundlichen Grüßen,Gökhan G.Night Manager

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Gökhan on 25 Oct 2023
Sehr geehrter Gast,Wir danken Ihnen für Ihre Bewertung und Ihr Feedback zu Ihrem Aufenthalt in unserem Hotel. Es freut uns zu hören, dass Sie Ihre Erfahrung positiv bewertet haben.Ihr Rating von 8 von 10 Punkten zeigt, dass es Raum für Verbesserungen gibt, und wir schätzen Ihr ehrliches Feedback. Wir werden Ihre Anmerkungen verwenden, um unseren Service weiter zu optimieren.Wir hoffen, dass Sie in der Zukunft erneut als unseren geschätzten Gast begrüßen zu dürfen und die Gelegenheit zu haben, Ihre Erwartungen in vollem Umfang zu erfüllen.Mit freundlichen Grüßen,Gökhan G.Night Manager

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, spacious. 5 stars, would recommend.
Stayed 1 night in Sep 2023
Response from Gökhan on 24 Oct 2023
Dear Guest,Thank you for taking the time to leave your feedback. We are delighted to hear that you found your stay at our hotel to be clean, quiet, and spacious. Your kind words and the 5-star rating are greatly appreciated.It's our goal to provide a comfortable and pleasant experience for our guests, and your recommendation is a testament to our efforts.We look forward to welcoming you back in the future, and if there is anything more we can do to make your next stay even better, please don't hesitate to let us know.Warm regards,Gökhan G.Night Manager

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast each day was incredible. All staff - front desk, restaurant and cleaning staff all very friendly and accommodating! Thank you!
Stayed 3 nights in Sep 2023
Response from Gökhan on 24 Oct 2023
Dear Guest,Thank you for sharing your wonderful feedback with us. We are thrilled to hear that you thoroughly enjoyed the incredible breakfast each day. Your compliments about our staff, including the front desk, restaurant, and cleaning teams, are greatly appreciated. It is our pleasure to provide you with a friendly and accommodating service, and your kind words serve as a motivation for our dedicated team.We look forward to welcoming you back in the future, and please do not hesitate to reach out if there's anything more we can do to make your next stay even better.Warm regards,Gökhan G.Night Manager

8/10 Good

Colette

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. Excellent breakfast.
Stayed 3 nights in Jul 2023

8/10 Good

Sajeev

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall stay was very comfortable and breakfast buffet was excellent. Room's were very comfortable and clean. The place is easily walkable from Cologne railway station, cathedral and shopping. Bookings from expedia did not reflect on their system so initially I was told I do not have a booking. Subsequently they found this but the check in time was too long.
Stayed 1 night in Jul 2023

10/10 Excellent

MARION URSULA

Stayed 1 night in May 2023
Response from Stefanie on 19 Jun 2023
DANKE lieber Gast für die volle Punktzahl!

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, great rooms, service and gym!
Just great. So nice lady at the desk for my checkin, helpful and professional. Room excellent, great bathroom, huge tv screen. Loved the Frankfurt-Stuttgart match! The health club is superb, massive gym and lovely pool. Great dinner and again superb service (guy with beard), excellent quality food. Breakfast great! I am very critical of hotels as I travel a lot but this was just ***** in every aspect. Well done the Lindner team, Cologne!
Stayed 2 nights in May 2023
Response from Stefanie on 27 Jun 2023
Thank you so much for this wonderful review! See you again soon!

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Stefanie on 27 Jun 2023
Thank you for the great review!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good service
Stayed 4 nights in Apr 2023
Response from Stefanie on 20 Apr 2023
Thank you for your good review!

8/10 Good

Beau

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fine hotel.
Stayed 1 night in Feb 2023
Response from Stefanie on 26 Feb 2023
Thank you for the good review.

6/10 Okay

Christian

Business traveller
Disliked: Amenities, property conditions & facilities
Basic room, noisy, view if construction site, breakfast €28 pp,
Stayed 1 night in Feb 2023
Response from Stefanie on 20 Feb 2023
Thank you for your review!

10/10 Excellent

robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was centrally located close the rail station which was 15 minutes from the airport. Cologne Cathedral was a five minute walk away. Our room was lovely and clean and a decent size compared to many city center hotels we have stayed in.
Response from Stefanie on 20 Feb 2023
Thank your for your great review!

8/10 Good

james, Windsor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dated room decor, with a window above my shoulders
Stayed 3 nights in Mar 2022
Response from Stefanie Stotz on 20 May 2022
Dear Guest, thank you for your kind review. We hope to welcome you again. Best regards.

10/10 Excellent

Lesley

Liked: Staff & service, amenities, property conditions & facilities
I enjoyed my stay here, the staff were friendly and helpful. They allowed me to check-in early after a long trip, I was so grateful. Nice rooms, comfy bed. The buffet breakfasts were excellent, nice quiet atmosphere also, if you eat early. I really recommend it.
Stayed 2 nights in Oct 2021

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like the location, and the staff was great. We had trouble distinguishing which elevator button was for the ground level it was an "E". LOL
Stayed 4 nights in Sep 2021
Response from Stefanie Stotz on 29 Sept 2021
Dear Guest, thank you for your kind review. We hope to welcome you again. Best regads,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021
Response from Stefanie Stotz on 13 Sept 2021
Danke lieber Gast für diese schöne Bewertung. Wir freuen uns schon auf Ihren nächsten Besuch. Herzliche Grüße, Stefanie Stotz/Direktorin

10/10 Excellent

Brent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021
Response from Stefanie Stotz on 13 Aug 2021
DANKE lieber Gast für die volle Punktzahl. Herzliche Grüße, Ihr Team vom Lindner Hotel Dom Residence

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021
Response from Stefanie on 13 Jul 2021
DANKE lieber Gast für die volle Punktzahl. Buchen Sie uns bald wieder! Wir freuen uns auf Sie. Herzliche Grüße, Stefanie Stotz/Direktorin

8/10 Good

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 rd time I’ve stayed there when visiting Cologne. Reasonable price, good rooms and the perfect location!
Stayed 5 nights in Sep 2020
Response from Stefanie on 3 Oct 2020
Dear Guest, thank you for your kind review. We hope to welcome you again. Best regards, Stefanie Stotz

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would go back again
Thoroughly enjoyable stay. Very helpful and pleasant staff. Wonderful breakfast. Covid-19 rules in place which helped us feel safe and relaxed during our stay.
Stayed 4 nights in Aug 2020
Response from Stefanie on 25 Aug 2020
Dear Guest, thank you for your kind review. We hope to welcome you again. Best regards, Stefanie Stotz

10/10 Excellent

Ingeborg

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schoenes und komfortables Hotel
Es war ein kurzer Städte Trip der uns in dieses Hotel geführt hat. Es ist zentral in der Nähe des Bahnhof gelegen und man ist in ein paar Minuten in der Einkaufsstrasse oder am Rhein. Die Mitarbeiter dort sind sehr nett und zuvorkommend zu uns gewesen, das Zimmer und auch das Bad sind sauber und ansprechend. Wir waren sehr zufrieden und gehen auch gerne wieder hin.
Stayed 2 nights in Aug 2020
Response from Stefanie on 22 Aug 2020
Danke lieber Gast für diese schöne Bewertung. Wir freuen uns schon auf Ihren nächsten Besuch. Herzliche Grüße, Stefanie Stotz/Direktorin

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2020
Response from Lindner Hotel Dom Residence on 28 Jul 2020
Danke lieber Gast für diese tolle Bewertung. Wir freuen uns schon auf Ihren nächsten Besuch. Herzliche Grüße, Ihr Team vom Lindner Hotel Dom Residence

10/10 Excellent

Danyer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020

10/10 Excellent

TJ, Markham, Canada

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. Only about 5 minutes walk to the Cathedral and about 7 minutes walk to the Central station. The room is quite big. Bed is quite comfortable, staff is very friendly. Fully recommend this hotel.
Stayed 1 night in Feb 2020

10/10 Excellent

Kirstie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel in Cologne
This hotel really was fabulous, the rooms were comfortable, really central for exploring the City. Staff were all super friendly! Special mention for the young man working on reception-he could not do enough for us, explaining the local area, drawing us maps etc. Also the young man working in the bar was fantastic. I will definitely stay at this hotel again & I do not hesitate to recommend.
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good breakfast. Excellent location, close to everything, but not too close! A bit of confusion regarding our booking but was resolved eventually.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
If I search for a hotel with the criteria sauna I expect it to be working when I arrive...….. first time I use hotels.com not a great start is it...….Sauna was in repair for the full time of booking. The hotel was fine they did their job unfortunately hotels.com didn't do theirs...……..
Stayed 2 nights in Jan 2020
Response from Stefanie on 27 Jan 2020
Dear Guest, thank you for your review. Best regards, Stefanie Stotz

10/10 Excellent

Thomas

Stayed 3 nights in Dec 2019

10/10 Excellent

Erik, West Bloomfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located property with very limited parking in public parking structures.
Stayed 1 night in Dec 2019

8/10 Good

Siddharth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant service, huge rooms and a pool
We had a wonderful stay.. although we stayed only for a night, everything was perfect. It would have been even more perfect if they would have kept a bottle of mineral water. It overall it was perfect.. the swimming pool was an icing on the cake..
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
It's quiet and professional staff. rooms are fine.
Stayed 3 nights in Dec 2019
Response from Stefanie on 13 Dec 2019
Dear Guest, thank you for your kind review. We hope to welcome you again. Best regards, Stefanie Stotz

10/10 Excellent

Robert, Evesham

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was amazing. The location spot on for the centre of town. Would stay here again
Stayed 3 nights in Dec 2019
Response from Stefanie on 13 Dec 2019
Dear Guest, thank you for your great review. We hope to welcome you again. Best regards, Stefanie Stotz

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from Stefanie on 13 Dec 2019
Dear Guest, thank you for your kind review. We hope to welcome you again. Best regards, Stefanie Stotz

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Everything good except room too hot at night and bar/restaurant closed all day Sunday which was inconvenient
Stayed 3 nights in Nov 2019
Response from Stefanie on 13 Dec 2019
Dear Guest, thank you for your kind review. We hope to welcome you again. Best regards, Stefanie Stotz

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Stefanie on 15 Dec 2019
Lieber Gast, haben Sie Dank für die schöne Bewertung. Wir freuen uns, dass es Ihnen bei uns gefallen hat. Gerne begrüßen wir Sie bald wieder bei uns. Beste Grüße, Stefanie Stotz/Direktorin

10/10 Excellent

Lyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xmas market
Had a lovely stay with 5 other friends. Central hotel easy for the Xmas markets. Breakfast was fab, so much choice. Ate in the restaurant the first night. Food choice was limited. Asked to be seated by the window, to take in the pretty lights, no one else in the restaurant, we were told a definite NO. Took up the offer of selecting not to have clean towels, but free mini bar! No brainer really.
Stayed 3 nights in Nov 2019
Response from Stefanie on 20 Dec 2019
Dear Guest, thank you for your kind review. We hope to welcome you again. Best regards, Stefanie Stotz

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are connected with SPA facilities with a wonderful whirlpool! Plus the hotel has a policy when staying 2 nights or longer: if you don’t required your room serviced everything in the minibar is free (beer, soda, water, snacks)!
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Not sure why you are forcing me to write words when I have limited time
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
While we and our friends booked this hotel with breakfast included, the hotel charged us for breakfast! We have tried to obtain a refund and they are ignoring our request. We cannot recommend this hotel for this reason.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the sites we wanted to see. Room was clean.
Stayed 1 night in Oct 2019
Response from Thomas Robertz on 7 Oct 2019
Dear Guest, thank you for your kind review. We hope to welcome you again. Best regards, Thomas Robertz / Sales Director

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019
Response from Stefanie on 1 Oct 2019
Danke lieber Gast für diese schöne Bewertung. Wir freuen uns schon auf Ihren nächsten Besuch. Herzliche Grüße, Stefanie Stotz/Direktorin

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Thomas on 21 Oct 2019
Danke lieber Gast für diese schöne Bewertung. Wir freuen uns schon auf Ihren nächsten Besuch. Herzliche Grüße, Thomas Robertz / Sales Director

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel & location
Stayed 1 night in Aug 2019
Response from Thomas on 15 Aug 2019
Dear Guest, thank you for your kind review. We hope to welcome you again. Best regards, Thomas Robertz