Comfort | Hypo-allergenic bedding, minibar, in-room safe, desk
Check availability

Reviews of Leonardo Royal Hotel Düsseldorf Königsallee

Leonardo Royal Hotel Düsseldorf Königsallee
Graf-Adolf-Platz 8-10, Düsseldorf, NW

Reviews

8.2

Very good

Rating 10 - Excellent. 366 out of 1000 reviews" "
Rating 8 - Good. 449 out of 1000 reviews" "
Rating 6 - Okay. 120 out of 1000 reviews" "
Rating 4 - Poor. 36 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nicolae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Mohamed Okasha on 3 Apr 2024
Dear Nicolae,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Mohamed OkashaFront Office Manager

10/10 Excellent

Trevor

Travelled with group
Liked: Cleanliness, staff & service, amenities
we stayed here from 10th -13th for a reunion and the rosenmontag woche ende hotel is slightly tired but rooms were a good size and clean there was always free coffee in the morning food later on in the day reception very friendly and helpful (even printed off my boarding passes) drink prices are not too friendly especially branded spirits would stay again on the cards as we spk
Stayed 3 nights in Feb 2024
Response from Leonardo Royal Düsseldorf Königsallee on 19 Feb 2024
Dear Guest, Thank you for this absolutely great review. The fact that you felt so comfortable with us is very valuable to us. We would be happy to share your review with our team.Thank you again for your wonderful words, you made us very happy.We are looking forward to your next visit.Sincerely,Jenny Krause Guest Relation Coordinator

10/10 Excellent

Karlene

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 6th stay at Royal Leonardo in Dusseldorf. The reception team are always friendly and helpful. Location is perfect for exploring the Aldstadt and Königsallee.
Stayed 1 night in Jan 2024
Response from IH on 31 Jan 2024
Dear Karlene,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Kind regards,Iris Heinhaus I Assistant to the General Manager

8/10 Good

Ørjan, Bergen

Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 3 nights in Jan 2024
Response from Leonardo Royal Düsseldorf Königsallee on 29 Jan 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jenny Krause Guest Relation Coordinator

8/10 Good

Terence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from IH on 2 Jan 2024
Dear Terence,Thank you very much for taking the time to evaluate your stay at Leonardo Royal Düsseldorf Königsallee.Hopefully you had a pleasant journey back home and we look forward to welcome you in our hotel again.Best regards,Iris HeinhausAsst. to the General Manager

10/10 Excellent

CHRISTINE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for the Christmas markets. Centrally located. Safe area to walk and close to shopping and a great bakery close by. And the price was right.
Stayed 3 nights in Nov 2023
Response from IH on 2 Jan 2024
Dear Christine,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,Iris HeinhausAsst. to the General Manager

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is old and a little confusing. Only 1 lift working which made it hard during peak times to move between floors. Parking was difficult and a spot was not garanteed.
Stayed 3 nights in Dec 2023
Response from IH on 2 Jan 2024
Dear Ben,Thank you very much for taking the time to evaluate your stay at Leonardo Royal Düsseldorf Königsallee.The comments of our guests are very important for us. We discuss them in regular meetings to find out our strong points and our short comings. We really regret the failure of the elevator and would like to sincerely apologize for the inconvenience caused to you. Unfortunately, the repair was out of our control because we had to wait a long time for a replacement part.Hopefully you had a pleasant journey back home and we look forward to welcome you in our hotel again.Best regards,Iris Heinhaus Asst. to the General Manager

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful reception staff, allowed early checkin and lent me an umbrella. Single lift operating was not a problem at all, and easily walking distance to Hohestrasse and Konigsallee.
Stayed 2 nights in Dec 2023
Response from IH on 2 Jan 2024
Dear Richard,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,Iris HeinhausAsst. to the General Manager

6/10 Okay

Jasmine Jin Jin

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The room we were allocated was tired but clean. Good location.
Stayed 2 nights in Dec 2023
Response from IH on 2 Jan 2024
Dear Jasmine,Thank you very much for taking the time to evaluate your stay at Leonardo Royal Düsseldorf Königsallee.Hopefully you had a pleasant journey back home and we look forward to welcome you in our hotel again.Best regards,Iris HeinhausAsst. to the General Manager

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice firm bed, convenient to Christmas markets.
Stayed 1 night in Dec 2023
Response from IH on 2 Jan 2024
Dear Becky,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Best regards,Iris HeinhausAsst. to the General Manager

8/10 Good

Christian

Travelled with group
Liked: Cleanliness, staff & service, amenities
A lovely hotel, but very hot, we couldn't get the room cool enough, also if you want to eat in the restaurant you must book, we had to order uber-eats, as there were no restaurants available in the vicinity.
Stayed 3 nights in Dec 2023
Response from IH on 2 Jan 2024
Dear Christian,Thank you for writing this comment and sharing your experience in our property with us.We are very glad to read that you enjoyed your stay in Düsseldorf.We have noted your comment concerning the temperature in the guestroom and we will take care of it. Hopefully you had a pleasant journey back home and we look forward to welcome you in our hotel again.Best regards,Iris Bock Asst. to the General Manager

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at this hotel 4 times now and can’t fault it great location, good buffet breakfast
Stayed 3 nights in Dec 2023
Response from Leonardo Royal Düsseldorf Königsallee on 11 Dec 2023
Dear David, Many thanks for your loyalty. We are always happy to see your name on our arrival list and to welcome and pamper you at the Leonardo Royal Hotel.We hope to continue to welcome you as our guests on a regular basis.We are always very happy when our guests are satisfied. This recognizes our daily work in such a great way.Thank you for your nice words.See you soonJenny Krause Guest Relation Coordinator

8/10 Good

nigel

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is a well located, clean value for money hotel. The staff are attentive and friendly. The only minor problem was that there are only two lifts to our floor and one broken for the duration of our stay
Stayed 3 nights in Nov 2023
Response from IH on 2 Jan 2024
Dear Nigel,Thank you very much for taking the time to evaluate your stay at Leonardo Royal Düsseldorf Königsallee.We really regret the failure of the elevator and would like to sincerely apologize for the inconvenience caused to you. Unfortunately, the repair was out of our control because we had to wait a long time for a replacement part.Hopefully you had a pleasant journey back home and we look forward to welcome you in our hotel again.Best regards,Iris Heinhaus Asst. to the General Manager

4/10 Poor

Robin

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Amateur reception
I am customer of this hotel more than 8 years and all the reception used to know me and very friendly but recently evey time they are changed and have some attitude or they don’t even know how safe works and as I sometimes request 3pm check out they keep telling me you must pay 30€ !! I understand if hotel is fully booked yes but as regular customers I used to get 4pm check out also it’s no problem I check out by 11 but not present trip
Stayed 1 night in Nov 2023
Response from Wail Dahbi on 21 Nov 2023
Dear Robin,Your feedback is very important to us and we appreciate your loyalty over the past eight years. Our aim is to provide the best possible service to our guests and we are sorry to hear that your recent experience at our reception did not meet your expectations.In terms of changes in our reception staff, it is quite normal for new faces to join our team from time to time. Our new team members are trained to maintain the same standards of service that our regular guests have come to expect from us. We apologize if this has caused you any inconvenience.Regarding the late check-out fee, this is common practice in many hotels when occupancy is high. We thank you for your understanding in this matter. We hope to welcome you back and provide you with the quality service you have come to expect from us.Best regards Wail Dahbi Operation Manager

8/10 Good

Nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023
Response from Leonardo Royal Düsseldorf Königsallee on 27 Nov 2023
Dear Nancy,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jenny Krause Guest Relation Coordinator

10/10 Excellent

Ken

Stayed 2 nights in Oct 2023
Response from Leonardo Royal Düsseldorf Königsallee on 27 Nov 2023
Dear Ken,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jenny Krause Guest Relation Coordinator

10/10 Excellent

Ammar

Stayed 3 nights in Oct 2023
Response from Leonardo Royal Düsseldorf Königsallee on 27 Nov 2023
Dear Ammar,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jenny Krause Guest Relation Coordinator

10/10 Excellent

Angie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 5 nights in Oct 2023
Response from Leonardo Royal Düsseldorf Königsallee on 24 Oct 2023
Dear Angie, What a great compliment. Thank you. I will be happy to share this review with the entire team at the Leonardo Royal Hotel Düsseldorf.It will be a great motivation for everyone, because that's exactly what we want for all our guests. It makes us very proud that we have achieved this with you.Come visit us again soon.Sirencly Jenny Krause

10/10 Excellent

Rouzbeh

Stayed 1 night in Sep 2023
Response from Leonardo Royal Hotel Düsseldorf on 26 Sept 2023
Dear Rouzbeh,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jenny Krause Guest Relation Coordinator

2/10 Terrible

TIMOTHY

Stayed 4 nights in Sep 2023
Response from Leonardo Royal Hotel Düsseldorf on 21 Sept 2023
Dear Thomas, Thank you very much for your stay in our house and your time for your review.As passionate hosts, we can only be satisfied if we manage to offer our guests a completely successful stay. We are very sorry that we obviously did not succeed in this during your last stay.Especially when things don't go smoothly, we are always grateful for concrete information so that we can take targeted measures. If you have any further information for us about your review, we would be happy to accept it.We would not like to be remembered in this way. It is very important to me to regain your trust with a new opportunity. I can assure you that we will do our best to offer you a great hotel stay. Kind regards Jenny Krause Guest Relation Coordinator

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice. They accommodated all my needs.
Stayed 2 nights in Sep 2023
Response from Leonardo Royal Hotel Düsseldorf on 19 Sept 2023
Dear Dan, What a great compliment. Thank you. I will be happy to share this review with the entire team at the Leonardo Royal Hotel Düsseldorf.It will be a great motivation for everyone, because that's exactly what we want for all our guests. It makes us very proud that we have achieved this with you.Come visit us again soon.

8/10 Good

Devon

Travelled with group
Liked: Cleanliness, staff & service
AC was not working
Stayed 1 night in Aug 2023
Response from Leonardo Royal Hotel Düsseldorf on 19 Sept 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jenny Krause Guest Relation Coordinator

8/10 Good

Roel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
An excellent location and very good Staff & service. The property is very old, for example, we asked many times to take care of the air conditioner, they tried but without success...
Stayed 7 nights in Aug 2023
Response from Leonardo Royal Hotel Düsseldorf on 19 Sept 2023
Dear RoelThank you very much for taking the time to evaluate your stay at Leonardo Royal Düsseldorf Königsallee.Hopefully you had a pleasant journey back home and we look forward to welcome you in our hotel again.Best regards,Jenny Krause Guest Relation Coordinator

10/10 Excellent

Darren

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very convenient and near to everything via public transport. Highlight is it is near to Dussel lake and the Königsallee. Beautiful!
Stayed 7 nights in Aug 2023
Response from Leonardo Royal Hotel Düsseldorf on 17 Aug 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jenny Krause Guest Relation Coordinator

8/10 Good

Pan Yen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Conveniently located but has shown its age
Very conveniently located as it is across the street from Königsallee and 15 min walk from main station. However, the hotel is in need of an update as the rooms are very old. The decor in the room are old and the carpet as well. The bathroom is also old and the pusher to flush toilet is placed very odd, you must put down toilet cover. Additionally, the elevator is placed by the entrance of hotel and do not need key card to go up. So anyone can just walk in and access it, making the rooms less secure. The staff is very nice and cordial, I checked in early and had staff come check if my AC is working or I needed water or coffee.
Stayed 1 night in Jul 2023
Response from Leonardo Royal Hotel Düsseldorf on 2 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Jenny Krause Guest Relation Coordinator

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property and staff is excellent very good value. Breakfast is very good.
Stayed 7 nights in Jun 2023
Response from Leonardo Royal Hotel Düsseldorf on 2 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Jenny Krause Guest Relation Coordinator

10/10 Excellent

Lawrence

Stayed 4 nights in Jun 2023
Response from Leonardo Royal Hotel Düsseldorf on 2 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Jenny Krause Guest Relation Coordinator

6/10 Okay

AVIV

Travelled with group
Liked: Cleanliness, staff & service
Decent hotel
Old furniture uncomfortable bathroom
Stayed 2 nights in Jun 2023
Response from Leonardo Royal Hotel on 13 Jun 2023
Dear guest, thank you very much for your frank words. We are very pleased with your feedback and we apologize for the inconvenience. We can assure you that the impression you have received does not correspond to our generally high standards. We have shared your feedback with all relevant departments to take any necessary action. We would be very happy about a new opportunity. Kind regards from the Leonardo Royal Hotel Düsseldorf Koenigsallee.Sincerely,Jenny Krause Guest Relation Coordinator

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
You’re 5-10 mins from anywhere, it’s such a good base to experience Düsseldorf from. Treat yourself to a stay here, you won’t be disappointed 👍
Stayed 4 nights in Jun 2023
Response from Leonardo Royal Hotel on 13 Jun 2023
Dear Michael, What a great compliment. Thank you. I will be happy to share this review with the entire team at the Leonardo Royal Hotel Düsseldorf.It will be a great motivation for everyone, because that's exactly what we want for all our guests. It makes us very proud that we have achieved this with you.Come visit us again soon.Sincerely,Jenny Krause Guest Relation Coordinator

6/10 Okay

Ed

Business traveller
Liked: Cleanliness, property conditions & facilities
Air conditioning was not working as it should. Room was far too hot. Breakfast was good.
Stayed 2 nights in May 2023
Response from Leonardo Royal Hotel on 13 Jun 2023
Dear Ed, thank you so much for your review! We can understand that Eur 23 for breakfast is a lot of money. With the wide range of offered high quality food and beverages for breakfast we have the challenge to satisfy many guests with very different wishes. If something was missing, we look forward to your request. Thank you very much and hopefully see you soon at the Leonardo Royal Hotel Dusseldorf Königsallee. Sincerely,Jenny Krause Guest Relation Coordinator

6/10 Okay

Imad

Liked: Property conditions & facilities
6/10
Stayed 1 night in May 2023
Response from Leonardo Royal Hotel Düsseldorf on 2 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Jenny Krause Guest Relation Coordinator

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Apr 2023
Response from Leonardo Royal Hotel Düsseldorf on 2 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Jenny Krause Guest Relation Coordinator

10/10 Excellent

Carl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from Leonardo Royal Hotel Düsseldorf on 2 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Jenny Krause Guest Relation Coordinator

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Well located in the city centre. Comfortable room, helpful staff. Bathroom was OK, although a bit small. Breakfast was reasonable. If staying at the rear of the hotel, there is a bit of a circuitous walk to the stairs & lifts.
Stayed 2 nights in Apr 2023
Response from Leonardo Royal Hotel Düsseldorf on 2 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Jenny Krause Guest Relation Coordinator

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff
Stayed 2 nights in Apr 2023
Response from Leonardo Royal Hotel Düsseldorf on 2 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Jenny Krause Guest Relation Coordinator

6/10 Okay

Martin

Stayed 2 nights in Apr 2023
Response from Leonardo Royal Hotel Düsseldorf on 2 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Jenny Krause Guest Relation Coordinator

8/10 Good

Anne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, rooms very clean albeit a bit dated. Rooms to the front are very noisy when opening window, air condition not sufficient. For short stays very suitable. Staff extremely friendly, food very good.
Stayed 3 nights in Apr 2023
Response from Leonardo Royal Hotel Düsseldorf on 2 Jan 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jenny Krause Guest Relation Coordinator

10/10 Excellent

Antonio

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, breakfast is good with lots of alternatives, the personal are very friendly, it’s located very conveniently close to: restaurants, supermarkets, Main fashion commercial Street, and the river, where all the bars and trendy restaurants are.”.
Stayed 4 nights in Mar 2023
Response from Leonardo Royal Hotel Düsseldorf on 2 Jan 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jenny Krause Guest Relation Coordinator

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in every way, excellent location, fast check in and very hospitable staff. I will definitely stay again, next time in Düsseldorf.
Stayed 2 nights in Mar 2023
Response from Leonardo Royal Hotel Düsseldorf on 2 Jan 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jenny Krause Guest Relation Coordinator

8/10 Good

graham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a great stay. Would recommend this for a good stay in Düsseldorf.
Stayed 4 nights in Mar 2023
Response from Leonardo Royal Hotel Düsseldorf on 2 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Jenny Krause Guest Relation Coordinator

8/10 Good

Jacquelyn

Stayed 2 nights in Feb 2023
Response from Leonardo Royal Hotel Düsseldorf on 2 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Jenny Krause Guest Relation Coordinator

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing special to report
Stayed 8 nights in Feb 2023
Response from Leonardo Royal Hotel Düsseldorf on 2 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Jenny Krause Guest Relation Coordinator

6/10 Okay

Arthur

Liked: Room comfort
Disliked: Cleanliness, staff & service
Disappointing
Have stayed in tel a lot of times before but this time the tv and phone did not work your engineers tried to repair but it was a major fault that was very involved. Also the bar in the foyer closed early, this has changed since last time we stayed. The toilet was not as clean as it could be. And finally the room was very small. room Number 512 ps I wont mention the bar of chocolate that went missing.
Stayed 4 nights in Feb 2023
Response from Leonardo Royal Hotel Düsseldorf on 2 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Jenny Krause Guest Relation Coordinator

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and friendly staff
Stayed 1 night in Feb 2023
Response from Leonardo Royal Hotel Düsseldorf on 2 Jan 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jenny Krause Guest Relation Coordinator

8/10 Good

Hamid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2023
Response from Leonardo Royal Hotel Düsseldorf on 2 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Jenny Krause Guest Relation Coordinator

10/10 Excellent

alessandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel excellent service staff are friendly and very good breakfast
Response from Leonardo Royal Hotel Düsseldorf on 2 Jan 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jenny Krause Guest Relation Coordinator

8/10 Good

Koorosh

Response from Leonardo Royal Hotel Düsseldorf on 2 Jan 2024
Dear Guest,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Jenny Krause Guest Relation Coordinator

10/10 Excellent

alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasantly surprised. The people at the front desk were the nicest I encountered in whole Germany :) Even the bed was comfy and the bathroom had a decent size (by European standards :) ). And the location is great: you can walk to all the main areas of Dusseldorf from here, many restaurants/bars around, the trolley station is almost in front of the hotel. If I will ever find myself in this city, I would stay here again.
Stayed 4 nights in Oct 2022
Response from Leonardo Royal Hotel Düsseldorf on 2 Jan 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jenny Krause Guest Relation Coordinator

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and were pleasantly surprised by a bunk bed in the room for our child. Clean and spacious!
Response from Leonardo Royal Hotel Düsseldorf on 2 Jan 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jenny Krause Guest Relation Coordinator

10/10 Excellent

PEIO

Stayed 4 nights in Sep 2022
Response from Leonardo Royal Hotel Düsseldorf on 2 Jan 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Jenny Krause Guest Relation Coordinator