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Reviews of Gästehaus Grupello

Gästehaus Grupello
Grupellostr. 4, Düsseldorf, NW

Reviews

7.0

Good

Rating 10 - Excellent. 13 out of 63 reviews" "
Rating 8 - Good. 23 out of 63 reviews" "
Rating 6 - Okay. 13 out of 63 reviews" "
Rating 4 - Poor. 6 out of 63 reviews" "
Rating 2 - Terrible. 8 out of 63 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

Terence Yuk Fai

Business traveller
Liked: Cleanliness
Close to transport and restaurants. Staff only available within certain hour of the day. Is a bit inconvenience but acceptable for the hotel rate.
Stayed 3 nights in Nov 2022

4/10 Poor

MOUHCINE, Reston

Disliked: Staff & service, amenities, property conditions & facilities
Bad experience
Stayed 2 nights in Aug 2022

4/10 Poor

Junji

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
shared shower and toilet
It's got a shared shower and toilet... It was not mentioned details of the hotel/guesthouse.
Stayed 2 nights in Jun 2022
Response from Response review on 29 Jun 2022
Dear customer, we have different room categories and our budget offers are with washing facility in the room and common bath like you booked. These details are published and explained on all web pages and booking platforms worldwide. Kind regards, Thorsten Werschkull, Gaestehaus Grupello

2/10 Terrible

Ali

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I did not enjoy my stay at Gastehaus Grupello. I work while I travel and internet is very important to me and the property specifically mentioned they have WiFi. When I got there I forgot to ask for WiFi password before I paid, so I asked and the woman working said the WiFi is out and they are working to get it fixed. She said it will be fixed. In a few minutes I saw some other people who were at the property and they said the WiFi has been out for two days and it was out until the day I was there. If she told me before I paid, I had free cancellation from expedia and could find another place. It was very frustrating because I was there for a work day. Be careful when you book this property.
Stayed 2 nights in Nov 2021

2/10 Terrible

Luanga

Stayed 1 night in Aug 2021

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service
Lovely Experience!
The managers were most welcoming and the service is excellent for someone who just needs somewhere to stay the night, not to enjoy the hotel itself. There are no elevators but that should only be a problem if you rented a room on the fifth floor, otherwise it's managable. Overall, excellent stay. I'd visit again!
Stayed 2 nights in Aug 2021

10/10 Excellent

Emily

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in the centre of Dusseldorf
Location is ideal. Excellent wifi. Friendly management. Will return again.
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

2/10 Terrible

Wahid, Corona, CA

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing unique it was in a bad area . Rude stuff, no elavator or help to take our luggage five stairs up.we ended up cancellingv
Stayed 3 nights in Jul 2019

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to central station and good approach anywhere
Yap.... Good
Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Nice room, good location
Stayed 3 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, Family-Owned Inn
I had a good stay here. My room had its own bathroom, which is always welcome. The room I had was very clean and had a large bed with a memory foam mattress. The only word of caution is that there is no A/C, but the very large (European) window opens completely, so unless it stays warm through the night that shouldn't be an issue.
Stayed 3 nights in Jun 2017

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Convenient and Central Guesthouse
Very friendly welcome on arrival (excellent as we were three hours early). Fairly basic facilities but everything was super clean, tidy and convenient. Some noise in the area on the first night. Good location for the city centre. Would stay here again!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great team; peaceful but convenient location
Gästehaus Grupellos-Team is extremely friendly and helpful!

6/10 Okay

Prabhakar, Dusseldorf

Liked: Cleanliness
Disliked: Room comfort
My 11 days at GastHaus Grupello
Stayed for 11 nights, hence had a reasonable feel of the hotel. Firstly, the service lady Maria was very courteous all through the stay and gave all the necessary information needed. This hotel is an ideal choice if you want to stay close to the main station (Dusseldorf HBF ), which is very close by. WIFI is free and it worked without any issues. Be aware that the bathrooms are shared, and they have 1 bath room for each floor, but it was very clean and well maintained. During peak occupancy, there would be issues with bathroom. This is my guess, since the occupancy was not at peak during my stay. My booking included 5 euro breakfast on week days, and free breakfast during weekends. But I was told that since kitchen was being repaired there would be no breakfast. But if that was the case then he hotel should have refunded atleast some amount to me since I stayed 2 weekends i.e. 4 weekend days where in breakfast was supposed to be free of cost. There is a Chinese restaurant right across the street, which is a bit expensive, but the food is tasty. Overall, the stay was smooth with no big issues.

6/10 Okay

Adam, australia

Liked: Staff & service, room comfort
Basic but fine.
small and basic but that was all I needed. Close to train station and a nice leisurely walk to centre of town. Was greeted warmly and couterously, would happily stay again.

4/10 Poor

Edwards

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too quiete!!
Not so bad

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wir wurden sehr herzlich empfangen die Zimmer waren sehr sauber Das Gästehaus liegt sehr zentral und war mit nur paar Gehminuten von der U-Bahn entfernt Das Gemeinschafts Bad wurde morgens immer gereinigt und alle bekamen neue Handtücher Alles in einem eine schöne Unterkunft und preislich echt top Empfehle ich für jeden der einen kurz Trip nach Düsseldorf machen möchte

4/10 Poor

Jannik

10/10 Excellent

Dr. Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

8/10 Good

P

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goed overnachten
Naar verwachting overnacht.
Stayed 2 nights in Sep 2022

10/10 Excellent

Olaf

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Preis-Leistung top. Super gelegen, sehr freundlich.
Stayed 3 nights in Sep 2022

4/10 Poor

Lenuta

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Es hat mich geärgert, dass bei diesen warmen Temperaturen meine kleine Kühlbox aus der Steckdose gezogen wurde. Zimmer wurde täglich ungebetenen betreten und man konnte dies nicht verhindern. Das Zimmer lag im Dachgeschoss und es hat sich sehr aufgeheizt. Auf der anderen Seite war es bei offenem Fenster nachts sehr laut. Mein Einzelbett war sehr klein und die Matratze schlecht.
Stayed 4 nights in Sep 2022
Response from Antwort auf Bewertung Gast vom 10.09.2022 on 13 Sept 2022
Guten Tag,die Sicherheit unserer Gäste steht an erster Stelle.Aus Versicherungs- und besonders Brandschutzgründen sind deswegen.fremde Kühlschränke o.ä. im Dauerbetrieb in den Zimmern verboten. Dies sollte auch in Ihrem Interesse sein. Getränke können vom Hotelpersonal kaltgestellt werden als auch wir Wasser oder andere alkoholfreie Getränke kostenlos auf Nachfrage ausschenken. Wir reinigen die Zimmer täglich, leeren die Mülleimer, stellen Shampoo/ Duschgel kostenlos etc., was von uns als Hotel-Garni-Betrieb erwartet wird. Sollte ein Gast dies nicht wünschen, kann er dies natürlich schon bei Ankunft mitteilen, Zimmer in der obersten Etage auf einer verkehrsberuhigten Strasse sind nachts sehr geräuscharm trotz Innenstadtlage.Die Einzelbetten haben ein Standardmass von 90x200cm, Übergrößen können als Wunsch aber geäußert werden. Die Matratzen sind neuwertig, für Allergiker geeignet und haben Härte 1 auch für schwerere Menschen.Wir empfehlen Ihnen für eine nächste Unterkunftsbuchung, Fachleute von Expedia oder Partner zu beauftragen, die Ihnen gerne persönlich behilflich sein werden.Mit freundlichen Grüßen,Thorsten Werschkull, Inhaber Gästehaus Grupello

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes BIld
Für den Fall das es einen Brand gibt
Für den Fall das es einen Brand gibt
schöne Aussicht
Stayed 2 nights in Jun 2022

8/10 Good

Daniela

Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist schnell zu erreichen. Und es hat uns gut gefallen
Stayed 2 nights in Jun 2022

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Sauber und zweckmäßig
Das Apartment ist sehr sauber und der Check in hat super geklappt. Wir wurden sehr freundlich empfangen und haben uns gleich willkommen gefühlt. Das apartment selbst ist eher altmodisch eingerichtet und sehr einfach gehalten. Man darf keinen großen Komfort erwarten. Das apartment befindet sich in einem Wohnhaus in der dritten Etage ohne Fahrstuhl. Außerdem ist es sehr sehr hellhörig, sodass man aus den umliegenden Wohnungen alles mitbekommt. Nichts für Menschen mit einem leichten Schlaf. Es gibt einen Aufenthaltsraum für alle Apartments in dem man sitzen kann zum Essen oder spielen, auch dieser ist eher zweckmäßig als komfortabel. War haben nur eine Nacht hier verbracht, dafür war es völlig ausreichend. Aber einen längeren Urlaub würde ich für den Preis dann woanders verbringen.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Stayed 2 nights in Oct 2019

10/10 Excellent

Andrei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

2/10 Terrible

Verified traveller

Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Bra läge nära gamla stan i dusseldorf. Gångavstånd till marknader och köpstråk.
Stayed 3 nights in Nov 2018

8/10 Good

Kevin Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bin zufrieden, doch das Bett hat etwas geknarrt! Das lässt sich verbessern.
Stayed 7 nights in Sep 2018

8/10 Good

Harald

Gūnstiges, sauberes Zimmer. Mitten in der Stadt, was kann man mehr verlangen?
Stayed 4 nights in Aug 2018

6/10 Okay

Yuki

Liked: Cleanliness, property conditions & facilities, room comfort
部屋や共有バスルームは綺麗にでしたが、チェックアウトが・・・
チェックイン時の対応はすごく丁寧でしたが、チェックアウト時オフィスが閉まっており、チェックアウト後荷物預かりをお願いしたかったですができませんでした。どうチェックアウトすればよいかわからず、結局部屋に鍵を置きっぱなしにしてきました。 また、部屋でのwifiは全く使えませんでした。共有スペースのみみたいです。 部屋や共有バスルームは綺麗でした

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

6/10 Okay

Tobias

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Actually I am very happy with my visit. I got exactly what I expected and paid for. It was calm, had a bed and central location. The tennants are very nice. There are shared bathrooms (3 rooms, 1 bath) but it was clean and never an issue. A bit hot but I could open the window.
Stayed 2 nights in Aug 2017

10/10 Excellent

Christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
limpio y práctico
Muy bien!

6/10 Okay

Staffan

Liked: Cleanliness
Billigt boende med ganska bra läge
Bodde på hotellet under långhelg för att besöka båtmässan Boot. Rent rum med bekväma sängar. Några minuters promenad till tunnelbana eller 15 min för att gå till "gamla stan". Helt ok om man inte är kräsen. Mycket trevligt bemötande när vi anlände.

8/10 Good

Rainer

Liked: Cleanliness
Minimal service, mycket enkelt, rent och och prisvärd. Inget gym, men ingen hiss istället :-). Perfekt för mässbesökare.

2/10 Terrible

Alaa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
sehr schlecht.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near Hbf..
Owner couple is amazing friendly persons and also ready to help you. I have room with shared toilet/shower but i dont need ever wait when i wanna use it, pretty quiet guesthouse also night time and wifi working mostly good.. There is NOT elevator so if you got room 4 floor etc you need carrying luggages etc there by hand but this is not big problem but if you like it guesthouses then i can recommend this place for you..

8/10 Good

SIN MAN, Hong Kong

Liked: Cleanliness, property conditions & facilities, room comfort
非常整潔及方便
雖然是共用浴室及洗手間，但由於入住當天只有兩人共住同層，無需等待。房間很大，非常整潔，很安靜。地理位置也很好，由中央火車站前往約十五分鐘，由地鐵站前往只需三分鐘。缺點只是沒有風筒及要把行李托上四樓。推薦~~

2/10 Terrible

Anvar, Sverige

Disliked: Staff & service, property conditions & facilities, room comfort
Braa
Det vär bra områda fina clob

8/10 Good

Lucyna, Dębica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pozytywnie z małym minusem
Hotel czysty, dogodnie usytuowany, wygodne łóżka. Minusem jest to, że w ofercie było również śniadanie, natomiast na miejscu okazało się, że śniadania nie ma, ponieważ to weekend karnawału. (Nie mam pojęcia jaki to ma związek)

6/10 Okay

mikael, Jönköping

Liked: Cleanliness, room comfort
Dusseldorf
Mycket nöjd, enkelt men trevliga ägare och personal och en helt okej frukost med tanke på priset.

8/10 Good

Joachim, Tübingen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
gutes, preisgünstitiges Hostel
Preisleistungs-Verhältnis für Düsseldorf ist definitiv überdurchschnittlich!

8/10 Good

T., つくば市

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
オーナーが良い
ビルの三階以上を借りて運営しているペンションだが、駅から比較的近く、地元のアルトビールの有名な飲み屋があります。トイレ・シャワーが共用なので少し不便だが、何よりも経営者のオーナーの人柄がよく、日本人に合う感じです。何よりもよいのは、簡単な日本語会話ができる方なので、日本人にはお勧めだろう。特に、デュッセルドルフ空港に日本から到着した旅行者には、Sバーンで簡単に中央駅に行け、そこから徒歩１０分ぐらいで着けるので、とても便利です。