Front of property

Reviews of Living Hotel De Medici

Living Hotel De Medici
Muhlenstr. 31, Düsseldorf, NW

Reviews

9.0

Wonderful

Rating 10 - Excellent. 485 out of 783 reviews" "
Rating 8 - Good. 208 out of 783 reviews" "
Rating 6 - Okay. 40 out of 783 reviews" "
Rating 4 - Poor. 31 out of 783 reviews" "
Rating 2 - Terrible. 19 out of 783 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully appointed hotel in historic setting. Close to Alt Stadt, opera, Rhein, ... Excellent if pricey breakfast.
Stayed 1 night in Mar 2024
Response from JuPe on 25 Mar 2024
Thank you so much. All the best, Your de Medici Team

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from JuPe on 11 Mar 2024
Thanks a lot for your review.

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The De Medici Hotel is extraordinary with a fabulous historic art and sculptures thoroughout the historic building. The room well decorated like a fine home. The food and drink are terrific as is the staff. Willan, Janna and Micheal in paticular treat every guess as royalty with the perfect blend of attentiveness charm and humor. I highly recommended this hotel for your next stay in Dusseldorf.
Stayed 4 nights in Feb 2024
Response from JuPé on 11 Mar 2024
Thank you very much for your excellent review. All the best, Your de Medici Team

10/10 Excellent

Steven, Vila Real De St Antonio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay there. The breakfast was great but it was quite expensive.
Stayed 3 nights in Dec 2023
Response from JuPe on 11 Mar 2024
Thank you very much for your review. We are very happy that you enjoyed your stay. All the best for you!

10/10 Excellent

David

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was perfect
Stayed 1 night in Feb 2024
Response from JuPe on 5 Feb 2024
Vielen Dank für Ihre Bewertung und alles Gute, Ihr de Medici Team

10/10 Excellent

Andrew

Stayed 3 nights in Jan 2024
Response from JuPe on 11 Mar 2024
Thank you very much for your review and kind regards.

10/10 Excellent

Carlos, Encino

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place. Beautiful like a museum. Nice staff, spotless, clean, well maintained. Helpful staff. Then add in that it is so central to Alstadt, Shopping, the Christmas markets, great restaurants. Very reasonable. Huge, beautiful room. Great gym.
Stayed 3 nights in Dec 2023
Response from JuPe on 11 Jan 2024
Thank you so much for your nice review. All the best, Your de Medici Team

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are polite and helpful with information.
Stayed 3 nights in Dec 2023
Response from Jupe on 3 Jan 2024
Thank you very much for your excellent review. We are happy that you enjoyed your stay. All the best, Your de Medici Team

10/10 Excellent

Irma

Stayed 1 night in Dec 2023
Response from Jupe on 3 Jan 2024
Thank you very much for your excellent review. We are happy that you enjoyed your stay. All the best, Your de Medici Team

10/10 Excellent

Irma

Stayed 1 night in Dec 2023
Response from Jupe on 3 Jan 2024
Thank you very much for your excellent review. We are happy that you enjoyed your stay. All the best, Your de Medici Team

8/10 Good

RICHARD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Living Hotel De Medici dec 2023
The checkin in was very easy. It was a little confusing about finding the entrance for the car, but once identified the valet parking was very easy. The breakfast buffet was very nice. The hotel was within easy walking distance of the Christmas markets and dining opportunities. The only issue was the location of the rooms. They were on the outside of the building near bars which played loud music until 4 AM, making it difficult to sleep. The staff was always helpful and worked very hard to make the stay pleasant.
Stayed 2 nights in Dec 2023
Response from Jupe on 3 Jan 2024
Thank you so much for this detailed review. We work very hard to make your stay unforgetable. We are happy that you enjoyed your stay in our hotel, although the noisy bars were disturbing. All the best for you, Your de Medici Team

10/10 Excellent

Menioli

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great accommodations!
Response from JuPe on 6 Feb 2024
Thank you very much for your review. Kind regards

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Jupe on 3 Jan 2024
Thank you very much for your excellent review. We are happy that you enjoyed your stay. All the best, Your de Medici Team

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
Fantastic hotel in a wonderful location
Stayed 3 nights in Nov 2023
Response from Jupe on 3 Jan 2024
Thank you very much for your excellent review. We are happy that you enjoyed your stay. All the best, Your de Medici Team

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff, good amenities, interesting site and furnishings, proximate to altstadt attractions. Very satisfied with visit, top marks.
Stayed 5 nights in Nov 2023
Response from Jupe on 3 Jan 2024
Thank you very much for your excellent review. We are happy that you enjoyed your stay. All the best, Your de Medici Team

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023
Response from Jupe on 3 Jan 2024
Thank you very much for your excellent review. We are happy that you enjoyed your stay. All the best, Your de Medici Team

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location combined with a professional and very helpful team make this hotel one of the best in Dusseldorf!
Stayed 4 nights in Nov 2023
Response from Jupe on 3 Jan 2024
Thank you very much for your excellent review. We are happy that you enjoyed your stay. All the best, Your de Medici Team

10/10 Excellent

Terence

Stayed 1 night in Nov 2023
Response from Jupe on 3 Jan 2024
Thank you very much for your excellent review. We are happy that you enjoyed your stay. All the best, Your de Medici Team

10/10 Excellent

Naureen

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff
Stayed 4 nights in Nov 2023
Response from JuPe on 20 Nov 2023
Thanks a lot for this excellent review. All the best, Your de Medici Team

10/10 Excellent

Liang

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with excellent decorations.
Stayed 1 night in Nov 2023
Response from JuPe on 20 Nov 2023
Thanks a lot for this excellent review. All the best, Your de Medici Team

8/10 Good

Eileen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Terribly expensive breakfast-$60.00 for two people! No coffee shop open at least on Monday. Great facility and location
Stayed 2 nights in Nov 2023
Response from JuPe on 16 Nov 2023
Dear guest, Thank you very much for your review. Kind regards, Your de Medici Team

8/10 Good

Sarah

Stayed 1 night in Nov 2023
Response from JuPe on 14 Nov 2023
Danke vielmals für die tolle Bewertung. Alles Gute, Ihr de Medici Team

10/10 Excellent

Michael

Stayed 3 nights in Nov 2023
Response from Jupe on 3 Jan 2024
Thank you very much for your excellent review. We are happy that you enjoyed your stay. All the best, Your de Medici Team

8/10 Good

Irene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a 3 night stay which was overall really good. The first night we got little sleep as we had 2 nightclubs below the room but staff were quick to move us to the other side of the building when we asked for a room change in the morning. Would happily come back..
Stayed 3 nights in Nov 2023
Response from JuPe on 14 Nov 2023
Thank you so much for your nice review. All the best and kind regards, Your de Medici Team

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, classic hotel on the edge of the Aldstadt - Very convenient to drinks, dinner, and the Dusseldorf nightlife - Would be nice to have some additional US/UK TV channels
Stayed 2 nights in Oct 2023
Response from JuPe on 7 Nov 2023
Thank you very much for your review and the detailed information. Kind regards, Your de Medici Team

10/10 Excellent

Audra Ann Vargas

Stayed 4 nights in Oct 2023

10/10 Excellent

John

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from JuPe on 7 Nov 2023
Herzlichen Dank für die tolle Bewertung. Alles Gute und bis bald, Ihr de Medici Team

10/10 Excellent

Guljahan

Great place
Stayed 3 nights in Oct 2023
Response from JuPe on 7 Nov 2023
Thank you very much. All the best, Your de Medici Team

6/10 Okay

barbara, Greenwich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from JuPe on 7 Nov 2023
Vielen Dank für Ihre Bewertung und alles Gute!

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023
Response from JuPe on 7 Nov 2023
Thank you very much for your review. All the best, Your de Medici Team

10/10 Excellent

john

Stayed 3 nights in Aug 2023
Response from JuPe on 7 Nov 2023
Herzlichen Dank für die hervorragende Bewertung. Alles Gute für Sie, Ihr de Medici Team

2/10 Terrible

Amine, any city

Stayed 3 nights in Aug 2023
Response from JuPe on 7 Nov 2023
Dear guest, We regret that you could not enjoy your stay in our hotel. Unfortunately you didnt leave a message about the missing services. We would like to know, what we did wrong. All the best, Your de Medici Team

10/10 Excellent

zaiga

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Like a museum
Loved the location and peacefulness. Easy to get to everything I wanted to see and do. Best place I've stayed in when in Dusseldorf.
Stayed 2 nights in Jul 2023

10/10 Excellent

Katy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, right in the heart of all the action. Very friendly staff and super clean rooms
Stayed 1 night in Jun 2023
Response from JuPe on 18 Sept 2023
Thank you very much for your review.

10/10 Excellent

Fahad

Liked: Cleanliness, staff & service, property conditions & facilities
Unique experience of living in a 700 years old building but with modern amenities. The staff was very courteous and pleasant. The property is clean and located in Altstadt, near all the major attractions in Düsseldorf. The rooms / bathrooms are appropriately sized given how old the building is. I will certainly like to stay here again.
Stayed 3 nights in Aug 2023
Response from JuPe on 18 Sept 2023
Thank you very much for your review.

10/10 Excellent

Sharyn

Travelled with family
Very opulent rooms and very helpful polite staff.
Stayed 1 night in Jul 2023
Response from JuPe on 3 Aug 2023
Thank you very much for your review. Kind regards

10/10 Excellent

Tiina

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in the excellent location
Stayed 1 night in Jul 2023
Response from JuPe on 11 Jul 2023
Thank you very much for your nice review.

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 1 night in Jun 2023
Response from JuPe on 11 Jul 2023
Thanks a lot!

10/10 Excellent

Melissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with decent size rooms and nice bathroom. Friendly, helpful staff. Close to everything, including public transit. My one complaint is that they don't air condition public areas in the hotel and it was very warm and humid while I visited, meaning it was quite uncomfortable in public areas of the hotel. The room was air conditioned, although it didn't seem to achieve the temperature you set, it was still livable. Would definitely stay again if in the area.
Stayed 6 nights in Jun 2023
Response from JuPe on 11 Jul 2023
Thank you for your review. All our public areas are equipped with air conditioning; however, due to the current high temperatures, even the air conditioning systems have reached their limits. We are glad that you still enjoyed your stay with us. All the best to you.

10/10 Excellent

RaMon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, amazing staff
Stayed 3 nights in Jun 2023
Response from JuPe on 11 Jul 2023
Thank you very much and best regards

10/10 Excellent

Kevin

Stayed 1 night in Jun 2023
Response from JuPe on 11 Jul 2023
Thanks a lot.

10/10 Excellent

N

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023
Response from JuPe on 11 Jul 2023
Herzlichen Dank für die tolle Bewertung.

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a wonderful stay. Appreciated how the hotel was able to check us in early for a much needed post travel nap. The staff was knowledgeable and gave recommendations for dining. Would definitely come again. Loved the single duvets for sleeping, and heated floor in the bathroom and convenient bidet. Gorgeous decor in the room, felt like you were in “Old Town” without being old.
Stayed 1 night in Jun 2023
Response from JuPe on 13 Jun 2023
Thank you very much for your excellent review. All the best for you. Your de Medici Team

8/10 Good

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good service, poor AC
Had a nice stay and the hotel is gorgeous. The location is excellent by the Rhine and old city, and the staff was very friendly and helpful. The air-conditioning was very weak and barely helped at all. Plus the windows only open a slight crack, so even trying that it’s very difficult to get airflow in the room at all… There is only one vent in the room and none in the bathroom. There was also a mouse running through the lobby when we were checking out of the hotel.
Stayed 1 night in Jun 2023
Response from JuPe on 13 Jun 2023
Dear guest, Thank you for your message. We are glad to hear that you had a pleasant stay at our hotel. We apologize for any inconvenience caused by the presence of mice in our central location. While we have implemented a comprehensive hygiene protocol, it is challenging to completely prevent occasional mice from entering the premises, considering the proximity to the historic town. We appreciate your understanding. We wish you all the best.

10/10 Excellent

Frank

Stayed 1 night in May 2023
Response from JuPe on 5 Jun 2023
Vielen Dank für Ihre Bewertung. Alles Gute, Ihr de Medici Team.

10/10 Excellent

ghassan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The layout and design
Stayed 2 nights in May 2023
Response from JuPe on 5 Jun 2023
Herzlichen Dank für Ihre tolle Bewertung und alles Gute!

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
very convenient.
Stayed 2 nights in May 2023
Response from JuPe on 30 May 2023
Thank you very much for your review. All the best, Your de Medici Team

8/10 Good

Samia

Stayed 1 night in May 2023
Response from JuPe on 30 May 2023
Thank you for your review. Best regards

10/10 Excellent

Ingrida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from JuPe on 16 May 2023
Vielen Dank für Ihre tolle Bewertung. Alles Gute und bis bald, Ihr de Medici Team

10/10 Excellent

Ingrida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from JuPe on 23 May 2023
Herzlichen Dank für die tolle Bewertung. Alles Gute, Ihr de Medici Team