Perfect for stays in Dubrovnik Old Town
I chose the Pucic Palace for a special anniversary 4-day break as we wanted to be in the Old Town itself. From the outset the staff were helpful. Immediately on booking they emailed to offer a car transfer from the airport - the price was about the same as a taxi arranged by the tour operator but additionally provided transfer of luggage to the hotel as no cars are allowed in old town area. We were also met at the town gate by a hotel staff member who escorted us to the hotel (a 5 minute walk), telling us a bit of Dubrovnik history on the way, which was a perfect introduction. Due to our early flight, our room wasn't ready on arrival but we were offered free refreshments while we waited. Our room wasn't large but was very comfortable and beautifully located overlooking Gjandulic Square and its colourful market and cafés. We had a minor misunderstanding on the first night over availability of room service, but this was swiftly and very satisfactorily resolved when I raised it with the reception staff. We only ate breakfasts in the hotel, choosing to try other restaurants in town for our other meals. The breakfasts were plentiful and good. Service was attentive without being intrusive; we felt that we were personally recognised (it's a small hotel so this is to be expected). On our return transfer to the airport, the driver stopped at a lovely viewpoint overlooking the city and took photos for us. A lovely stay at a lovely hotel.