Ratings based on 160 Verified Reviews

4.5 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Jun-2017
They were very helpful with luggage, restaurant recs, etc
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-May-2017
Great hotel, location, service, room decor, friendly
5 out of 5
Recommended
for Couples
by A verified traveller from Havant, UK

Perfectly Located

Posted 16-May-2017
Pros: The room was cleaned twice daily, the food was excellent and the staff were courteous and very polite
Cons: No improvements needed
Location: Ideally located for all amenities.
The Hotel and staff were perfect in every way. The hotel is located in the centre of the old town with the market, restaurants, shops, museum's and other amenities within a short walk
4 out of 5
Recommended
for Everyone
by A verified traveller from Mclean, VA

Lovely hotel, minus the mattress for Room 1

Posted 02-May-2017
Pros: Location, ambience, the bathroom.....and I felt safe.
Cons: THE MATTRESS TO ROOM #1-- its needs to be upgraded.
Location: Near the Polce gate..so there are a ton of restaurants in the immediate area. You can't go wrong with the location.
With the exception of the mattress-- which I don't think has been changed out since the Middle Ages, I really enjoyed my stay at this hotel. Its a lovely little gem, right in the old town. A very kind porter met me at Polce gate upon my arrival and took me and my luggage to the hotel. There were lots of fun restaurants right in the plaza outside the hotel and it was lovely to sit outside and pple watch and eat great food. I'm a walker (and often a single traveler) so I loved the ease of the location of the hotel and the fact that everything was so walkable. It was beyond charming. My ONLY complaint (which I told the staff about) was the mattress. Despite the comfort of the room (LOVED the bathroom) and the size of the bed, the mattress to room #1 was horrible. I honestly don't know the last time it was upgraded. For a luxury hotel, I would have expected better. It was COMPLETELY concave on one side and tilted. I had to put pillows on the one side of the bed so I wouldn't roll over in to the hole. Needless to say I didn't sleep well. I told the staff, so hopefully they will make the needed changes. It was honestly one of the worst mattresses I've ever slept on. Also, be prepared for street noise at night. The old town is very compact and the hotel is small. I was on the first floor so, I could hear a lot of street noise. I've lived in London, so it didn't really phase me, but its just something to be aware of as rooms face the pedestrian street.
4 out of 5
Recommended
for Everyone
by A verified traveller

Location location

Posted 08-Apr-2017 on Orbitz
The staff was beyond wonderful. The location was over the top. Our room had a lovely view of the market. Breakfast was tasty and inviting. A local market to get essentials is a few steps away. You are not located near the old town you are IN the old town. Don't hesitate to book.
5 out of 5
by Rosanna

Beautiful Dubrovnik

Posted 01-Apr-2017 on Hotels
ThePucic Palace is a great hotel, but it is the people who work there that make it extra special,really really beautiful people who really show their appreciation for your custom and business, they go over and beyond their duties to help with any query or request that you may have. This hotel is right in the heart of the old town. I have never seen such clean streets in all my life. Loved the people,loved Dubrovnik. We can't wait to go back.
5 out of 5
by A verified traveller

Great gem in old cask

Posted 06-Nov-2016 on Hotels
Great and cozy small boutique hotel and excellent service from very friendly staff. Location is best in old cask, easy to get there by walking even with a big bag.
5 out of 5
Recommended
for Everyone
by A verified traveller from vancouver

Perfect stay

Posted 22-Oct-2016 on Orbitz
Location: Everything is close :)
Everything is prefect! My only caution would be that the market starts at 6 every morning and will wake you up briefly as the locals set up. This is a double edged sowrd as it's annoying to be woken when tables are being moved in but to walk out the door or open the windows and see the lively market every morning really adds to the old world feel of Dubrovnik.
5 out of 5
by A verified traveller

Lovely place to stay.

Posted 20-Oct-2016 on Hotels
Great hotel in a fabulous location for seeing everything. The hotel staff was outstanding - would definitely stay at the Pucic Palace again.
5 out of 5
Recommended
for Couples
by A verified traveller from Hampshire, England

Fantastic location

Posted 02-Oct-2016
The hotel is situated in the centre of Dubrovnik old town just off from a lively square with a daily local market. The hotel car took us straight from the airport to the outer walls of the old town, to be greeted by hotel staff who took our bags to the hotel. An expensive transfer but the convenience made this worthwhile. The room was very clean and the hotel provided a lovely breakfast. The staff were all helpful and spoke very good English. The hotel had the use of a private beach a short walk away. Would recommend this hotel to anyone wanting to make the most of exploring the old town and experience its wonderful atmosphere.