Very poor room condition - different from website
This is the most unpleasant experience i have ever had with a hotel. The room given to us was much smaller than shown online. It barely fits in a double bed (the door was half blocked), but charging same price as the double room.
There are four rooms in this property and only the two good ones are shown on expedia. If you are unlucky, you will be allocated to a very small room, or a semi-underground room without natural light. (please see two other reviews on 4 Sep & 22 Sep 2016 on expedia website, which talked about same experience from other travelers.)
As I did not wish to accept either the small or the underground room, I requested to cancel the booking. The owner's got very angry. I was charged for 95 euro of cancellation fee, all in cash, without receipt, and shut out of the door.
Comment from Hotel Management
02-Oct-2017 by vicelic, Hotel Management
Guests that were in the same room as you few days before were much bigger, taller and wider then you and they wrote excellent review saying that the room is small but that they didn't miss anything. It was clean, bed was comfortable, everything was functioning very well.
Other room that you were offered is in the ground floor with two windows looking on the street.
Although you wrote the review as an anonymous we know who you are and were informed about your ways. You seem to have a bad experience in almost any hotel that you stay in.