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Reviews of Berkeley Hotel

4 out of 5
Berkeley Hotel
Ulica Andrije Hebranga 116A, Dubrovnik

Reviews

9.2

Wonderful

Rating 10 - Excellent. 519 out of 829 reviews" "
Rating 8 - Good. 255 out of 829 reviews" "
Rating 6 - Okay. 46 out of 829 reviews" "
Rating 4 - Poor. 7 out of 829 reviews" "
Rating 2 - Terrible. 2 out of 829 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

WONSUK, Martinez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only hick up for my stay was I had a very slow water pressure time to time and was hard to take a shower. Box tissue in the bathroom would be a big plus.
Stayed 1 night in Apr 2024

10/10 Excellent

Clasina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and very friendly helpful staf
Stayed 7 nights in Apr 2024
Response from Ines on 22 Apr 2024
Dear Clasina and Gerda, Thank you for your amazing review, it was a pleasure to have you in our hotel. Looking forward to see you again. Kind regardsHotel Berkeley Stuff

8/10 Good

laura

Travelled with group
Liked: Cleanliness, staff & service
Staff were amazing expecially the ladies at breakfast. Rooms were nice, location was good! Sadly the pool wasnt open and that was a suprise as it didnt state anywhere when we booked it wasnt going to be open. Would book this hotel again.
Response from Ines on 9 Apr 2024
Dear Laura, Thank you for your amazing review. We are glad to hear that you enjoyed your stay at our hotel. Hotel has outdoor seasonal pool and it is stated in all our booking sites that the opening month is June, since our outdoor pool is not heated. We hope to see you again in our hotel. Kindest regardsInes

10/10 Excellent

Evan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very nice staff, great facilities and location.
Stayed 1 night in Jan 2024
Response from Marija on 18 Jan 2024
Dear EvanThank you for your review. Hope to see you again in the hotel.

10/10 Excellent

G Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely wonderful. They were helpful with suggestions on where to go and what was available for meals.
Stayed 3 nights in Oct 2023
Response from Berkeley Staff on 4 Dec 2023
Dear G ScottThank you for your review. We are glad that you have noticed friendliness of our staff. Hope to see you again in our hotel.

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super great place to stay:)
Super great services from Front desk guy to breakfast lady. Very friendly giving all the bus routes, main places to visit, etc. Hotel located at the perfect place to reach restaurants, boat tours etc.
Stayed 3 nights in Sep 2023
Response from Berkeley Staff on 6 Oct 2023
Dear FelipeThank you for your beautiful review.Hope to see you again in our hotel.

6/10 Okay

Lacey

Travelled with partner
Website pictures are very deceiving. It is a very run down hotel. It served its purpose for us as far as a place to sleep, but I wouldn’t stay here again. There are many other options in better locations.
Stayed 1 night in Sep 2023
Response from Marija on 6 Oct 2023
Dear LaceyThank you for your review.We have remodeled our hotel 2 years ago, and we do understand that not everybody has the same taste. We hope you have at least enjoyed Dubrovnik.Kind regardsMarija

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Had a fabulous four night stay here, the staff were so welcoming, the two ladies at breakfast were the best! Rooms very spacious, comfortable, and clean. Breakfast was great, nice selection and a choice of a hot dish made fresh. Very central to everything, bus to old town in under 10 minutes, plenty of restaurants, shops, bakeries close by. Also very close to ferry port. Really enjoyed my stay here and would highly recommend it to anyone.
Stayed 4 nights in Sep 2023
Response from Berkeley Staff on 3 Nov 2023
Dear Sir/MadamThank you for your amazing review. We are so glad that you have enjoyed your stay with us and have noticed that we prepare everything fresh for breakfast and hospitality of our staff. Hope to see you again in our hotel.

10/10 Excellent

Richard, Benicia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No review is being given
Stayed 1 night in Sep 2023
Response from Marija on 6 Oct 2023
Thank you for your review.

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and location for travelling around the area. Staff were really excellent too especially breakfast waiting staff (Mirjana) Sadly lots of building work going on next to the hotel in the day so very noisy but we were out a lot so it was ok. The pool is quite basic - we didn’t use it. The Superior room was worth it because of size but the balcony was not useable in the day due to the building works mentioned. That said as a result of location and staff I would return. Thank you for a nice time.
Stayed 4 nights in Sep 2023
Response from Marija on 6 Oct 2023
Dear AngelaThank you for your beautiful review. Unfortunately we do still have some construction work going on in the street but as we can see they are in finishing stage. Looking forward to seeing you again.

8/10 Good

Wendy, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff serving breakfast. Reception was fantastic , helping us make a call to our next hotel since we did not have calling available on our phones.
Stayed 2 nights in Sep 2023
Response from Berkeley Staff on 14 Sept 2023
Dear WendyThank you for your amazing review hope to see you again in our hotel

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel just what we needed and in the right area away from the hustle & bustle of the old town but close enough to get a 10 minute bus ride- only slight downside was the 2 building renovations right outside the hotel, little bit loud in the mornings but overall didn’t affect our stay too much- staff were lovely and couldn’t do enough for you. Great breakfast and nice clean rooms, thank you for our great accommodation!
Stayed 4 nights in Sep 2023
Response from Berkeley Staff on 14 Sept 2023
Dear SamuelThank you for your review, hope to see you again in our hotel and we hope the construction will be over soon.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Marija on 1 Sept 2023
Dear SusanThank you for your review.Hope to see you again in the hotel.

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Marija on 9 Aug 2023
Dear Michelle Thank you for your review. Hope to see you again in Dubrovnik

10/10 Excellent

Hope

Stayed 1 night in Jul 2023
Response from Marija on 9 Aug 2023
Dear HopeThank you for your review. Hope you will visit us again.Kind regards

10/10 Excellent

Linda

Stayed 1 night in Jul 2023
Response from Marija on 4 Aug 2023
Dear LindaThank you for your review. hope to see you again in our hotel.

10/10 Excellent

Steve

Stayed 3 nights in Jul 2023
Response from Marija on 4 Aug 2023
Dear SteveThank you for your review.Hope to see you again in our hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Was very nice
Stayed 1 night in Jul 2023
Response from Marija on 4 Aug 2023
Thank you for your review.Hope to see you again in our hotel.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great staff.
Friendly and helpful staff. Very nice breakfast. Ask for a room not affected by construction next door.
Stayed 3 nights in Jul 2023
Response from Marija on 14 Jul 2023
Dear KarenThank you for your review. Hope to see you again in our hotel.

8/10 Good

Clare

Stayed 1 night in Jul 2023
Response from Marija on 4 Aug 2023
Thank you for your review.Hope to see you again in our hotel.

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel with great staff, very professional and polite. Very clean all around, with nice modern rooms. Not a big place in terms of the number of rooms and that's what adds to its appeal as the staff get to know you as well as it not feelingbusy at all. Nice little pool to cool off in and sunbeds to lounge on, which we often had to ourselves. Great breakfast sevice with the hot choices cooked fresh for you. Good location, literally 5 mins walk from Gruz Port and the boat pickup points for trips. A cheap Uber ride to the Old Town (we paid less than 6 Euros!) or you can get the bus from down by the Port for 2 Euros each. Overall, highly recommended!
Stayed 4 nights in Jun 2023
Response from Berkeley Staff on 14 Jul 2023
Dear Christopher Thank you for your amazing review.Hope to see you again in our hotel we are glad you have enjoyed your stay with us.

6/10 Okay

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Nice but not excellent
The rooms have been recently renovated so are clean however the new beds are very low to the ground so are not very comfortable. There is construction going on opposite the hotel and there is no space between the hotel and a very busy road which makes sitting outside unpleasant. I saw no evidence of recycling for guests as we have in other hotels. It is close to bus stops to catch 1A,1B and 3 to the Old Town just at the bottom of the road or down the stairs through the houses to the shopping, restaurants and marina. There is also a good brewery located here.
Stayed 3 nights in Jun 2023
Response from Marija on 30 Jun 2023
Dear FionaThank you for your review. We are sorry that you were not entirely happy with the hotel. Unfortunately we are unable to change our location, and construction has been approved by the local government throughout the whole Dubrovnik. We would love if you have asked during your stay about our recycling so we can show you that in fact we do recycle, use 100% energy from natural sources and have limited our waste and therefore our carbon footprint.Hope to see you again in our hotel.Kind regards

10/10 Excellent

Kristina Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Such a great hotel - clean, accessible and the best staff. Would highly recommend.
Response from Marija on 15 Jun 2023
Dear KristinaThank you for your amazing review. Hope to see you again in our hotel.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a great base for my stay. The staff were really helpful and friendly. The staff at breakfast were fantastic and kind. Unfortunately there was construction work opposite the hotel when I stayed but as I only used the hotel as a base from which to explore the city this did not affect my stay at all. Would definitely recommend.
Stayed 3 nights in May 2023
Response from Marija on 15 Jun 2023
Dear RachelWe are glad you have enjoyed your stay with us. We are sorry about the construction work across the street from the hotel. I hope next time you visit us they will be all done.

10/10 Excellent

Liesa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are excellent - both the ladies on reception were friendly and efficient. My room was immaculate and had lovely Rituals products for the shower.
Stayed 1 night in May 2023
Response from Marija on 23 May 2023
Dear LiesaThank you for your amazing review. Hope next time you will stay with us a bit longer.

8/10 Good

Eliezer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in May 2023
Response from Berkeley Staff on 23 May 2023
Thank you for your review.

10/10 Excellent

arthur henry

Stayed 1 night in May 2023
Response from Berkeley Staff on 15 Jun 2023
Dear ArthurThank you for your review.

10/10 Excellent

yi, douglaston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 4 nights in May 2023
Response from Berkeley Staff on 15 May 2023
Thank you for your review.

10/10 Excellent

Carole

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose the Berkeley Hotel specifically for its convenient location to the port. We had a day in Dubrovnik before joining a cruise leaving from Gruz Port which was a short 10 min walk away. Visiting in late April, the immediate surrounding area had some works underway during the day ahead of the summer season, but we were out exploring and it was very quiet at night. The room was a good size, clean and offered good amenities - crisp clean linen and a pristine bathroom. The complimentary breakfast was generous and all the staff were friendly and helpful.
Stayed 1 night in Apr 2023
Response from Marija on 5 May 2023
Dear CaroleThank you for your amazing review. Hope to see you again in our hotel for a bit longer stay.Kindest regards

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Berkeley Staff on 27 Apr 2023
Thank you for your review..

10/10 Excellent

Carmencita

Stayed 3 nights in Mar 2023
Response from Berkeley Staff on 6 Apr 2023
Thank you for your review.

10/10 Excellent

Melodie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came in later at night and a lot of things were closed. But they were expecting me and made me feel welcome even after a day of traveling. Comfortable clean I was very happy. Definitely worth the money. A nice Breakfast included also was a plus
Stayed 1 night in Mar 2023
Response from Berkeley Staff on 29 Mar 2023
Dear MelodieThank you for your amazing review.We are so glad that we have made you feel welcome, and happy that you have enjoyed your stay with us.Kindest regards

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super convenient, comfortable, and clean. Had an overnight layover in AMS and staying here was so easy and smooth I will need to keep them in mind for next time. Free shuttle that leaves every 30 minutes to/from the airport made getting into the city for the evening a breeze.
Stayed 1 night in Oct 2022
Response from Marija on 2 Nov 2022
Dear DerekThank you for your amazing review.Hope to see you again in our hotel.Kind regards

10/10 Excellent

Deena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Marija on 25 Oct 2022
Dear DeenaThank you for your review. We hope you have enjoyed your stay with us and please visit us again.Kind regards

8/10 Good

Clive, West Ewell

Liked: Cleanliness, staff & service, amenities
Very close to the ferry port & the bus station. Half an hour or so walk to the edge of old town. Small boutique hotel. Shame the pool was not useable.
Stayed 2 nights in Oct 2022
Response from Berkeley Staff on 23 Oct 2022
Dear CliveWe are glad that you have enjoyed your stay with us. Unfortunately since our pool is not heated we had to close it for winter season.

10/10 Excellent

Ira

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Away from the hustle and bustle of the old city but not too far away. Staff extraordinarily helpful.
Stayed 4 nights in Sep 2022
Response from Berkeley Staff on 6 Oct 2022
Dear IraThank you for your amazing review. We hope to see you again in our hotel.

8/10 Good

Dav

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night
Stayed 1 night in Sep 2022
Response from Marija on 2 Oct 2022
Dear DavThank you for your review.Unfortunately we did have bad weather during your stay and construction across the street which must have disappointed you. We hope that you will come again in Dubrovnik and enjoy your stay in our beautiful city.Kind regards

10/10 Excellent

MARK

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, decent breakfast and staff are exceptionally friendly and helpful
Stayed 2 nights in Sep 2022
Response from Ines on 11 Sept 2022
Dear Mark, Thank you for your amazing feedback. We are pleased that you enjoyed your stay. Kind regards

6/10 Okay

June Melanie

Travelled with partner
Liked: Staff & service
The location of the hotel is ideal if you want to take ferries to some islands or to Split. The staff was friendly and helpful. The room was adequate but it smelled like sewage one night and there is construction in front of the hotel, so it was very noisy.
Stayed 3 nights in Sep 2022
Response from Marija on 7 Sept 2022
Dear June MelanieWe are glad that you have liked our hotel. We apologize for the noise from across the street we understand that it can be a bit annoying but we are looking forward to their finished construction before end of this month.

10/10 Excellent

Gina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was extremely friendly!
Stayed 2 nights in Aug 2022
Response from Marija on 4 Sept 2022
Dear GinaThank you for our compliment. We pride ourselves with our amazing staff. Hope to see you again in our hotel.

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful! Staff so nice! Had a great rest. Close to town. Great sleep.
Stayed 1 night in Aug 2022
Response from Ines on 30 Aug 2022
Dear Graham, Thank you for your review. We are glad that you enjoyed your stay with us. Kind regards

10/10 Excellent

Ian Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jul 2022

10/10 Excellent

Aleksandr, Leonia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly owners.
Stayed 3 nights in Jul 2022
Response from Marija on 1 Aug 2022
Thank you for your review. Kind regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel situated with easy bus access to old town.
Stayed 1 night in Jul 2022
Response from Marija on 26 Jul 2022
Thank you for your review. We are glad you have enjoyed your stay with us.

8/10 Good

Kristin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This Is a very nice hotel very close to the harbor and to bus lines. The breakfast was excellent and the staff was very helpful. The rooms were very comfortable modern and clean. I would recommend it
Stayed 1 night in Jul 2022
Response from Marija on 16 Jul 2022
Thank you for your review.

8/10 Good

laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Location
The location of this hotel is poor, with nothing to do nearby and a relatively expensive taxi ride to Old Town.
Stayed 1 night in Jun 2022
Response from Marija on 4 Jul 2022
Dear Laura Thank you for your review. We are sorry that you did not like our location. On our site it is stated that we are located in Gruz harbor, which is a very good base to travel to different islands or even in a different country. But yes, old town is located 3km from our hotel.

10/10 Excellent

Basdeo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the warm welcoming; and breakfast was freshly prepared to order
Stayed 1 night in Jun 2022
Response from Marija on 4 Jul 2022
Dear Basdeo Thank you for your review. We are glad that you have enjoyed our freshly prepared breakfast, will let the staff know. Kindest regards

8/10 Good

Kathleen

Stayed 1 night in Jun 2022

10/10 Excellent

mary

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jun 2022
Response from Marija on 27 Jun 2022
Dear Mary Thank you for your review. We are glad you have enjoyed your stay with us. Hope to see you again in Dubrovnik.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. A hidden gem. The staff are extremely helpful.
Stayed 5 nights in Jun 2022
Response from Marija on 22 Jun 2022
Dear Sir/Madam We are glad you have enjoyed your stay with us.