Ratings based on 981 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Nobleton, Ontario

Perfect location in the heart of the city

Posted 18-Aug-2016
This hotel was expectional. It was beautifully maintained and we were very happy with our room. The beds were very comfortable. It is in a perfect location as were just a few minutes from the old town. This location was perfect for us as we were travelling with our children, ages 11 and 8 years. It has a beautiful outdoor courtyard where we would have breakfast every morning. Check in staff was very friendly and efficient. We will most definitely stay at the Hilton again And would highly recommend this hotel.
Comment from Hotel Management
18-Aug-2016 by doris.misic@hilton.com, Hotel Management
Dear Guest, Thank you for taking a moment to share your experience. I am pleased to hear you found the accommodation facilities, location of the hotel. breakfast quality and service of our team members to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Doris Misic Operations Manager
5out of 5
by A verified traveller from osaka

立地が最高

Posted 16-Aug-2016
ピレ門のすぐ近くにあるので、観光にとても便利です!昼間の観光で疲れたらホテルに休憩しに帰り、また再度出発ということが可能です!夜は8:30頃まで明るい時期だったので、少しホテルで休憩していても十分まだまだ明るい時間を楽しめました!夜は夜で素敵な雰囲気をゆっくり楽しんで、すぐホテルに帰って休めました!スタッフの方々もとても親切でした!
Comment from Hotel Management
18-Aug-2016 by doris.misic@hilton.com, Hotel Management
Dear Guest, Thank you for taking a moment to share your experience. I am pleased to hear you found the location of the hotel for tours and sightseeing and service of our staff to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Doris Misic Operations Manager
5out of 5
by A verified traveller from Merseyside

Great hotel, great location

Posted 01-Aug-2016
Pros: The location is superb , just outside the city walls. This means that the hotel offers fantastic views and is close to shops, restaurants etc.
Cons: The hotel's swimming pool is indoors and is very warm. However outdoor pools are unusual in this area.
Location: Dubrovnik City is less than a 2 minute walk away from the hotel. The City is lively and offers a range of restaurants and bars to suit most tastes
I believe it to be the oldest hotel in Dubrovnik but it certainly meets all modern needs. The facilities are excellent and the staff are extremely pleasant and well-trained. Breakfast offers a good selection to meet most tastes. We opted for the Executive upgrade which is well worthwhile. The afternoon deserts and range of pre-dinner drinks and savouries are a great added bonus.
Comment from Hotel Management
04-Aug-2016 by Doris , Hotel Management
Dear Guest, Thank you for taking a moment to share your experience. I am pleased to hear you found the location of the hotel, view from the rooms, our Executive Lounge offer and friendliness and efficiency of our staff to your liking. I am sorry you were disappointed with the lack of outside swimming pool but due to construction limitations, being a Unesco heritage spot, this is not feasible at this stage. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Doris Misic Operations Manager
5out of 5
by A verified traveller from YOKOHAMA

旧市街に近いクラシックホテル

Posted 31-Jul-2016
Pros: 旧市街への近さ 朝食
旧市街が徒歩圏にある貴重なハイグレードホテル。 ホテルマンの対応もスマート、朝食も素晴らしかった。
Comment from Hotel Management
04-Aug-2016 by Doris, Hotel Management
Dear Guest, Thank you for taking a moment to share your experience. I am pleased to hear you found the location of the hotel and our breakfast selection to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Doris Misic Operations Manager
5out of 5
by A verified traveller from Tokyo Japan

旧市街至近にある優雅なホテル

Posted 31-Jul-2016
Pros: 朝食、ロケーション。
Cons: 冷蔵庫が小さい点。ボディソープ(アメニティ)の品質に不満。
Location: 不可なし。
朝食最高(オレンジジュースとコーヒーのサービスに始まり、各種、温冷、様々な種類のメニューが準備されたビュッフェ)。室内設備も最高。旧市街から至近で、観光中に部屋に戻って休憩も可能。
Comment from Hotel Management
04-Aug-2016 by Doris, Hotel Management
Dear Guest, Thank you for taking a moment to share your experience. I am pleased to hear you found the location of the hotel, our breakfast buffet and accommodation facilities to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Doris Misic Operations Manager
5out of 5
by A verified traveller

perfect hotel

Posted 28-Jul-2016
Lovely clean and beautiful hotel minutes from PIL gate of old town. Reception staff and especially the concierge were excellent
Comment from Hotel Management
04-Aug-2016 by Doris, Hotel Management
Dear Guest, Thank you for taking a moment to share your experience. I am pleased to hear you found the location of the hotel and our reception and concierge staff to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Doris Misic Operations Manager
5out of 5
by A verified traveller from Edinburgh

Excellent Hotel - Great Location

Posted 18-Jul-2016
Pros: After a long hot day in the sun, it was always nice to return to a hotel where the staff are helpful, motivated and accommodating.
Cons: Absolutely nothing.
Location: Whether you like culture, nature or just good food and a bit of nightlife: this is the hotel for you. Everything is nearby in one direction or another
The Imperial Hilton Hotel Dubrovnik is a luxurious, clean and stylish place to stay. It is located 5 minutes walk from the Old Town of Dubrovnik where the majority of activities, restaurants and beautiful views reside in this beautiful coastal city.
Comment from Hotel Management
21-Jul-2016 by Mia PA&Marketing Executive, Hotel Management
Dear Guest, thank you for choosing Hilton Imperial for your stay in Dubrovnik. We are very happy that you liked our hotel an proud that you found our staff helpful, motivated and accommodating. Thank you for taking time to write this lovely comment. We are looking forward to the opportunity to welcome you back to our hotel. Kind regards
2out of 5
by A verified traveller from Los Angeles

too expensive for what it is

Posted 18-Jul-2016
Pros: proximity
Cons: food
nothing special. food was mediocre at best. small rooms very expensive
Comment from Hotel Management
21-Jul-2016 by Mia, PA&Marketing Executive, Hotel Management
Dear Guest, thank you for choosing Hilton Imperial for your stay in Dubrovnik. We are happy that you liked our location and sorry that food and rates were not to your full satisfaction. Thank you for taking time to write this kind comment. We are looking forward to the opportunity to welcome you back to our hotel. Kind regards
3out of 5
by A verified traveller

Central. Overpriced. Try somewhere else.

Posted 15-Jul-2016
Pros: It was centrally located.
The hotel is nice. The reception are friendly. The breakfast spread is good and you can eat inside or outside. The rooms have nice high ceilings. I didn't have a view as I was not he bottom floor. The windows open a little bit. My room was not serviced/cleaned each day. The room is quiet to sleep in- silent even. I was charged a service fee (30ku/4euro) to ask for a plate and a knife and a fork in my room, I thought that was really stupid. The gym is very good. The pool is well kept. I had wifi included for 'free' in my room, and it was very good. The hotel is ideally located right beside the Pile Gate and Old Town and the airport shuttle bus will drop you to the Pile Gate bus stop. From the hotel you are in the Old Town in 2 minutes, the cable car up the Srd mountain is just 5 minutes walk, Banje Beach (don't bother) is 10 minutes walk. The ferry to Lokrum is 5 minutes walk. Overall the hotel is good, but it's way too expensive for what it is, and you can find a much better price for the same quality elsewhere. https://www.tripadvisor.com/ShowUserReviews-g295371-d559522-r392575062-Hilton_Imperial_Dubrovnik-Dubrovnik_Dubrovnik_Neretva_County_Dalmatia.html#
Comment from Hotel Management
18-Jul-2016 by Mia, PA&Marketing Executive, Hotel Management
Dear Guest, thank you for choosing Hilton Imperial for your stay in Dubrovnik. We are happy that you liked our location, gym, pool and room. We are sorry you did not like apsolutely everything about the hotel. Thank you for taking time to write this lovely comment. We are looking forward to the opportunity to welcome you back to our hotel. Kind regards
5out of 5
by A verified traveller

Great location

Posted 13-Jul-2016
We received excellent service from the hotel staff. Front desk was most helpful and thebrestsurant staff was very friendly.
Comment from Hotel Management
13-Jul-2016 by Doris , Hotel Management
Dear Guest, Thank you for taking a moment to share your experience. I am pleased to hear you found the service and our hotel staff, especially our front desk and restaurant staff to your liking. We look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Doris Misic Operations Manager