Ratings based on 913 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Magdeburg

Tolles Hotel direkt an der Altstadt

Posted 08-Jan-2016
Pros: Lage, Frühstück
Tolles Hotel mit wunderbaren Frühstück, direkt an der Altstadt gelegen (zu Fuß 2 min zu den Toren der Altstadt) mit sehr freundlichem Service. Wellnessbereich mit Sauna (Dampfsauna und Finnische Saune) und Pool und Fitnessraum mit sehr guten Geräten vorhanden. Es gibt nichts zu kritisieren!
5 out of 5
Recommended
for Everyone
by A verified traveller

시내 접근성 좋음. 성벽 입구 까지 걸어갈 수 있어 좋았음

Posted 08-Jan-2016
Pros: 직원들 아주 친절, 호텔 시설 아주 청결, 아침 조식 맛남 아주 좋은 호텔임 추천합니다.
Cons: 직원들 아주 친절, 호텔 시설 아주 청결, 아침 조식 맛남 아주 좋은 호텔임 추천합니다.
Location: 직원들 아주 친절, 호텔 시설 아주 청결, 아침 조식 맛남 아주 좋은 호텔임 추천합니다. 시내 접근성 아주 좋습니다.
직원들 아주 친절했서 참 좋았습니다. 호텔 시설도 아주 청결하여 기분 좋았습니다. 아침 조식 맛남 아주 좋은 호텔임 추천합니다.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Nice hotel with a perfect location .

Posted 03-Jan-2016
Pros: The very welcoming staff at the executive lounge on the 4th floor , the views and the value for money for the excellent suite we had .
Cons: Reception Staff .As well as the incorrect advise on the NY Eve dinner, we were given varying prices for private taxis by different staff.
Location: The location was just perfect and the main street which had all the sights, restaurants and bars was just a few minutes away.
Our stay was very pleasant until we went for our New Years Eve dinner which was lacking in every aspect. i.e no warmth, taste or ambiance. We were seated with another couple at the entrance, which was totally devoid of any warmth. When we asked to be relocated, we were advised that the restaurant was fully booked for the evening . Perhaps there was a mystery crowd showing up later, but we did not wait to for their arrival !!! Reception had advised at the time of booking to come no later than 8.00pm in order to enjoy the festive dinner and evening. Well, we arrived at 8.00pm as advised and by 9.30pm we were finished and done with the five course meal which was one of the fastest we have been served. The food and service were average. The ambiance in our section of the restaurant was non existent with just one other couple who together with us left at around 9.30pm . We did not even stay to finish our rather expensive bottle of wine.
4 out of 5
Recommended
for Everyone
by A verified traveller from 日本 福岡

場所よし

Posted 30-Dec-2015
観光地に1番近く、きれい。お部屋もきれい、朝ごはんも充実。ヒルトングループでもいい方でした。早朝の浅いもランチボックス作ってくれます。クリスマス時期でツリーもかわいかったです。
5 out of 5
Recommended
for Everyone
by A verified traveller from New Orleans, LA

Historic luxury. Best location in town

Posted 22-Dec-2015
Pros: Everything! It is perfect!
Cons: N/A
Location: Steps from the Pile gate, Old Town and all its attractions. A better location can't be had.
Beautifully restored and maintained, the Hilton Imperial's location cannot be beat. Management and staff take great pride in ensuring the perfect stay for their guests. One of the best buffet breakfasts that I have encountered in Europe, or anywhere. I give this property mu highest recommendation.
4 out of 5
Recommended
for Everyone
by A verified traveller

올드타운 필레게이트에서 5분거리

Posted 21-Dec-2015
Pros: 위치와 직원의 친절함 그리고 편안한 객실 , 조식이 좋습니다
Cons: 와이파이는 로비에서 사용가능 , 객실은 유료 입니다 .
오래된 호텔 중후한 느낌 , 편안하고 여유로운 여행자를 위한 호텔 입니다 여행을즐기는 분이라면, 위치도 좋고 조식도 좋고 무엇보다 조식이 괜찮습니다
4 out of 5
Recommended
for Everyone
by A verified traveller

두브로브니크의 매력과 편안함을 느끼게하는 곳

Posted 21-Dec-2015
Pros: 올드타운에서 가깝고, 조식이 좋았습니다 .
Cons: 생각보다 좁은 객실과 주차장 . 객실에서의 와이파이는 너무약해서 유료로 유도하고 있습니다
올드타운 필레게이트 5분거리 . 언제든 올드타운을 산책하며 돌아볼수 있는 위치가 가장 큰 장점. 그러나 객실내 와이파이가 안되는점은 이해 불가네요. 직원들은 친절합니다. 조식도 좋습니다 . 시간이 여유 있는 분이라면 권해드립니다
1 out of 5
Recommended
for Personal Event
by A verified traveller

サービスに疑問

Posted 10-Nov-2015 on Hotels
フロントがエアポートバスの時間、観光地のオープン時間を全く把握していない。そして間違った情報を教えてくる。知らない事に申し訳ない態度もなく、他のフロント係もそのやり取りを聞いているのに知らん振りをしてとても不快に思った。質問にもうるさそうに対応され二度とこのホテルは使いたくない。ヒルトンだから間違いないと期待していたのにとても残念。
4 out of 5
Recommended
for Everyone
by A verified traveller from Dubai

Great Service - Great Location

Posted 04-Nov-2015
Pros: Staff, staff, staff! All of them were just terrific. They were friendly, accommodating and often went out of their way to assist
Cons: The hotel needs to modernize their bathrooms. They are a nice size and worked well yet in this day and age, a walk-in shower should be the norm.
Location: The hotel is practically next door to Old Town so the location is perfect, you can walk to everything with many restaurants nearby.
I found the hotel to be quite charming and the all the services very good. Yet, it was the staff who really made the stay so enjoyable. I extended my stay by a day, largely because the hotel stay was so comfortable. The front desk/reception could not have been more accommodating, the restaurant service was very good and consistently so. The location was the absolute best if in fact you want to focus a lot of your time touring Old Town as I'm sure most people who come to Dubrovnik wish to do. I would stay here again without question or hesitation.
5 out of 5
Recommended
for Families
by A verified traveller

This traveller left a rating score only Posted 02-Nov-2015 on Hotels