Ratings based on 943 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from England

Great hotel in a great location

Posted 20-May-2016
Pros: Location, friendly staff, good food and nice little touches with the executive room upgrade e.g. free drinks and snacks.
Cons: I can't think of anything
Location: Only 2 minutes walk from the old town of Dubrovnik. The hotel also arranges trips to nearby locations e.g. Montenegro, the island of Korcula.
I have just returned from a week's stay at the Hilton Imperial hotel, Dubrovnik. I cannot praise the lovely staff and hotel enough. They even presented my mother with a beautiful birthday cake to celebrate her 83rd birthday. The hotel is in a great location, only a 2 minute walk from the gates of the old town. The food and service were excellent. I shall definitely return.
Comment from Hotel Management
26-May-2016 by Mia, PA&Marketing Executive, Hotel Management
Dear Guest, thank you for choosing Hilton Imperial Dubrovnik for your stay in our city. We are very happy to read that you liked our location,staff, food and room upgrade but most of all we are happy to know you will return to us! Thank you for takking time to write this lovely comment. We are looking forward to your next visit! Best regards
5out of 5
by A verified traveller

Hilton was very comfortable to stay.

Posted 15-May-2016
Hilton is located very close to the old city of Dubrovnik and convinient to have a rest after touring the Castle wall of the city. If you intend to visit Dubrovnik, I want to recommend Hoton.
Comment from Hotel Management
19-May-2016 by Mia, PA&Marketing Executive, Hotel Management
Dear Guest, Thank you for choosing Hilton Imperial for your stay in Dubrovnik. We are glad to know that you found our hotel comfortable and conveniently located. We thank you for the recommendation and we are looking forward to welcoming you back to our hotel. Kind regards
5out of 5
by A verified traveller

Hotel in der Nähe von "Kings Landing"

Posted 11-May-2016
Das Hotel liegt in direkter Nähe zur Altstadt. Der Service ist sehr gut.
Comment from Hotel Management
13-May-2016 by Mia, Hotel Management
Dear Guest, thank you for choosing Hilton Imperial for your stay in Dubrovnik. We are happy that you liked our location (and proximity to King's Landing) and we are proud to hear that you found our service very good. Thank you for taking time to write this lovely comment. We are looking forward to the opportunity to welcome you back to our hotel. Kind regards
Comment from Hotel Management
13-May-2016 by Mia, Hotel Management
Dear Guest, thank you for choosing Hilton Imperial for your stay in Dubrovnik. We are happy that you liked our location (and proximity to King's Landing) and we are proud to hear that you found our service very good. Thank you for taking time to write this lovely comment. We are looking forward to the opportunity to welcome you back to our hotel. Kind regards
Comment from Hotel Management
13-May-2016 by Mia, Hotel Management
Dear Guest, thank you for choosing Hilton Imperial for your stay in Dubrovnik. We are happy that you liked our location (and proximity to King's Landing) and we are proud to hear that you found our service very good. Thank you for taking time to write this lovely comment. We are looking forward to the opportunity to welcome you back to our hotel. Kind regards
Comment from Hotel Management
13-May-2016 by Mia, Hotel Management
Dear Guest, thank you for choosing Hilton Imperial for your stay in Dubrovnik. We are happy that you liked our location (and proximity to King's Landing) and we are proud to hear that you found our service very good. Thank you for taking time to write this lovely comment. We are looking forward to the opportunity to welcome you back to our hotel. Kind regards
Comment from Hotel Management
13-May-2016 by Mia, Hotel Management
Dear Guest, thank you for choosing Hilton Imperial for your stay in Dubrovnik. We are happy that you liked our location (and proximity to King's Landing) and we are proud to hear that you found our service very good. Thank you for taking time to write this lovely comment. We are looking forward to the opportunity to welcome you back to our hotel. Kind regards
2out of 5
by A verified traveller from San Francisco

Slightly uncomfortable.

Posted 11-May-2016
Pros: The staff are friendly and the hotel is situated right next to the old city.
The air conditioning lacked the power to keep the room cool enough throughout the night making for a rather uncomfortable sleep. Despite asking twice the mini bar was never restocked throughout our stay. Some breakfast items were mislabeled. As a vegetarian, this would not be a big deal if it were not croquet potatoes that had been replaced with chicken nuggets, a similar looking food. At 27* the pool was a little cold to be comfortable.
Comment from Hotel Management
19-May-2016 by Mia, PA&Marketing Executive, Hotel Management
Dear Guest, Thank you for choosing Hilton Imperial for your stay in Dubrovnik. We are glad to know that you liked hotels location and found our staff friendly. We are sorry to hear you have experienced the inconvenience with MiniBar and air conditioning. we have informed both relevant managers to make sure that this never happens again. Thank you for all your comments we appreciate it. We are looking forward to welcoming you back to our hotel. Kind regards
5out of 5
by A verified traveller from dorset

Central location

Posted 05-May-2016
Pros: Location, staff were very helpful. Loved the history of the hotel, keeping within the image of the historic city.
Cons: Nothing, close to perfect.
Location: Plenty within walking distance
Great location, lovely staff. Comfortable room. Would highly recommend.
Comment from Hotel Management
11-May-2016 by Mia, Hotel Management
Dear Guest, thank you for choosing Hilton Imperial Dubrovnik for your stay in our city. We are happy that you liked our location, staff and history. We are very proud of it. It was very kind of you to write this amazing comment, thank you. We are looking forward to the opportunity to welcome you back to our hotel. Best regards
5out of 5
by A verified traveller

Really nice stay. Great staff

Posted 05-May-2016
Pros: Location. Breakfast staff.
Cons: Quicker check in. Remove turn down service and bathroom promise from hotel website: it does not happen in the lower executive rooms.
This hotel redeemed itself. We stayed here a few years ago and I felt it was pretty mediocre for a 5 star property. This time it was great. Check in could be a tad quicker, but everything else was superb. Thank you! Your breakfast staff in particular was first class!
Comment from Hotel Management
07-May-2016 by Mia, PA&Marketing Executive, Hotel Management
Dear Guest, Thank you for returning to Hilton Imperial Dubrovnik. We are happy to read that you liked our location and breakfast staff. We apologise for longer check in, we will try to it faster next time. We are glad to know that you found our service better this time, as we are always trying to improve our service and offer. Thank you for taking time to write this kind comment. We are looking forward to your next visit! Best regards
4out of 5
by A verified traveller from Hong Kong

Nice hotel and close to old town

Posted 03-May-2016
Pros: Location and service.
Cons: Nothing. Everything is fine and up to the standard.
Location: Three-minute walk to the old town where you can find a lot of nice restaurants.
A comfortable stay. Good location and convenient to everything. Friendly staff who is always ready for assist. Would definitely stay again.
Comment from Hotel Management
09-May-2016 by Mia, Hotel Management
Dear Guest, thank you for choosing Hilton Imperial Dubrovnik for your stay in our city. We are happy that you liked our location and service and that you liked everything about our property. Thank you for taking time to write this kind comment. We are looking forward to the opportunity to welcome you back to our hotel. Best regards
4out of 5
by A verified traveller

Bel hotel

Posted 29-Apr-2016
Pros: Son emplacement
Cons: Les règles concernant les animaux
Location: Magnifique
Animaux admis partiellement, les règles ne sont pas très claires, en effet sont-ils seulement admis dans la chambre ou dans la totalité de l'établissement, j'ai pris mon premier petit déjeuner en compagnie de mon chien sans problème et à l'issus de ce petit déjeuner on m'a signifié que les chien n'étaient pas admis, donc le jour suivant je suis allé prendre mon petit déjeuner à l'extérieur, je précise que mon chien est un petit lévrier Italien donc comme sont nom l'indique petit et discret.
Comment from Hotel Management
04-May-2016 by Mia, PA&Marketing Executive, Hotel Management
Dear Guest, thank you for choosing Hilton Imperial for your stay in Dubrovnik. We are happy to read that you liked our location. Regarding pet policy of the hotel, you sign Pet Agreement when checking in with a pet. The 7th point of said agreement states: "I understand pets are not permitted in Hotel restaurants or other Hotel food and beverage areas." We do try to provide as much information as we can, but we always encourage you to ask as in case you need additional information. We apologise that we did not notice that you were unsure about Pet policy. We hope we will have the opportunity to welcome you back to our hotel and make it right for you. Kind regards
4out of 5
by A verified traveller from London

The Hilton of Dubrovnik

Posted 26-Apr-2016
Pros: Location is a very short walk to the Old City, excellent value.
Cons: Décor is very US Branch Hilton
Location: Superb, closest Hotel for visiting City and cable car.
A truly excellent location with fabulous views of the Old City from terraces. All the usual international Hilton comfort and standards...........however, when looking inside you could be anywhere.
Comment from Hotel Management
05-May-2016 by Mia, PA&Marketing Executive, Hotel Management
Dear Guest, thank you for choosing Hilton Imperial Dubrovnik for your stay in our city. We are happy to hear you liked our location. Our hotel is protected as historic heritage, so interior of our hotel is matching its exterior, it is loyal to the hotel itself. We are sorry to hear it did not impress you. We do hope we will have the opportunity to welcome you back to our hotel! Thank you for taking time and writing this kind comment. Kind regards
4out of 5
by A verified traveller

Beste Lage!

Posted 21-Apr-2016
Pros: Die Lage ist ausgezeichnet. Nicht mitten drin im Touristentrubel; aber trotzdem kurze Wege zu den Sehenswürdigkeiten.
Cons: Outdoor Pool.
Das einzige was fehlte ist ein Outdoor Pool. Sonst alles perfekt.
Comment from Hotel Management
28-Apr-2016 by Mia, PA&Marketing Executive, Hotel Management
Dear Guest, Thank you for choosing Hilton Imperial Dubrovnik for your stay in our city. We are happy to read that you found your stay nearly perfect. Even though we do not have out door pool, we hope our indoor pool wit sun roof was to your liking. We are hoping that we will have the opportunity ti welcome you back to our property. Kind regards