All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 68 out of 287 reviews" "
10 - Excellent
68
Rating 8 - Good. 86 out of 287 reviews" "
8 - Good
86
Rating 6 - Okay. 69 out of 287 reviews" "
6 - Okay
69
Rating 4 - Poor. 47 out of 287 reviews" "
4 - Poor
47
Rating 2 - Terrible. 17 out of 287 reviews" "
2 - Terrible
17
7.0/10
Cleanliness
7.6/10
Staff & service
6.6/10
Amenities
7.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
6/10 Okay
Susi
Travelled with partner
25 Mar 2024
Disliked: Cleanliness
Bath mat had mold on it. I didn’t notice til the last morning (2 night stay). Made me wonder what else was neglected. The guy who checked us in was nice enough except he had a very dirty hoodie on and he talked so soft I had to keep asking him to repeat.
Susi
Stayed 2 nights in Mar 2024
Response from Guest Relations Management on 27 Mar 2024
Hi Susi! We apologize for the oversight with the bathmat and any inconvenience it may have caused during your stay. This is not up to our usual standards of cleanliness, and we appreciate you bringing it to our attention. We will address this issue with our housekeeping team to ensure it doesn't happen again in the future. Additionally, we'll provide further training to our staff to ensure they present themselves professionally and communicate effectively with guests. Your feedback is invaluable to us, and we hope to have the opportunity to provide you with a much-improved experience in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
6/10 Okay
Robert
23 Feb 2024
Robert
Stayed 1 night in Feb 2024
Response from Guest Relations Management on 21 Mar 2024
Hi Robert! Thank you for sharing your feedback and for rating your stay with us as 3 out of 5. We're glad to see that there were aspects of your experience that you enjoyed, but we also understand that there may have been areas where we could improve. Your comments are important to us as we strive to continuously enhance our services. If there are specific areas where you feel we could have done better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide you with a more satisfying experience.
6/10 Okay
Missy
Travelled with group
19 Feb 2024
Room was dirty at checkin
Missy
Stayed 3 nights in Feb 2024
Response from Guest Relations Management on 21 Feb 2024
Hi Missy! We're sorry to hear about the cleanliness issues you encountered during your check-in. Providing a clean and comfortable environment for our guests is a top priority for us, and we apologize for falling short of this standard during your stay. Your feedback is important to us, and we will address this matter with our housekeeping team to ensure that our rooms are thoroughly cleaned and inspected before guests arrive. We appreciate your understanding and patience, and we hope that despite this issue, you were still able to enjoy the rest of your stay with us. If there's anything else we can do to make amends or if you have any further concerns, please don't hesitate to reach out to us directly. We hope to have the opportunity to welcome you back for a much-improved experience in the future. Thank you for your feedback.
It’s not fancy, but it’s clean, quiet, the beds are reasonably comfortable and the breakfast is decent.
Gilbert
Stayed 2 nights in Feb 2024
Response from Guest Relations Management on 19 Feb 2024
Hi Gilbert! Thank you for sharing your feedback with us! We're delighted to hear that you appreciated the cleanliness, quiet atmosphere, comfortable beds, and decent breakfast during your stay. Providing a clean and comfortable environment for our guests to relax and enjoy their time with us is always our goal, and we're glad to hear that we met your expectations in these areas. While we may not be the fanciest option, we're glad to know that our focus on cleanliness, comfort, and a satisfying breakfast made for an enjoyable stay for you. Your satisfaction is important to us, and we truly appreciate your support. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you again for choosing to stay with us, and we look forward to welcoming you back to Super 8 by Wyndham Dubois in the future!
8/10 Good
Jessica
Travelled with family
31 Dec 2023
Disliked: Staff & service, room comfort
Jessica
Stayed 2 nights in Dec 2023
Response from Guest Relations Management on 1 Jan 2024
Hi Jessica! Thank you for choosing to stay with us and for the commendable 8 out of 10 rating! We're pleased to hear that your experience was positive overall. Your feedback is valuable to us, and we'd love to know more about what aspects of your stay stood out and if there are any areas where we can improve. If you have specific comments or suggestions, please feel free to share. We appreciate your support and look forward to the opportunity to enhance your experience on your next visit.
2/10 Terrible
Sarah
30 Dec 2023
Sarah
Stayed 1 night in Dec 2023
Response from Guest Relations Management on 1 Jan 2024
Hi Sarah! Thank you for sharing your feedback, and we're sorry to learn that your experience resulted in a 2 out of 10 rating. We sincerely apologize for any aspects of your stay that did not meet your expectations. Your satisfaction is important to us, and we would appreciate the opportunity to learn more about your concerns. If you could provide additional details or specific feedback, it would be invaluable in helping us address the issues and improve our services. We understand the importance of your experience, and we hope to have the chance to make amends on your next visit.
2/10 Terrible
Larry
14 Dec 2023
Larry
Stayed 1 night in Dec 2023
Response from Guest Relations Management on 16 Dec 2023
Hi Larry! Thank you for sharing your feedback, and we regret to see your 1 out of 5 rating. Your experience is crucial to us, and we would like to better understand the reasons behind this rating. We apologize for any disappointment you may have experienced and would greatly appreciate more details or suggestions to help us address the issues you encountered. Your insights are invaluable in our continuous efforts to improve. We value your input and hope to have the opportunity to make amends during your next visit.
Hello Joan,Thank you for taking the time to provide your feedback on your recent stay. We appreciate your positive rating and are glad to hear that you had an overall pleasant experience.
Hello Mohit,We're glad to hear that our hotel's location was convenient for you! We strive to provide a great experience for our guests.
4/10 Poor
Perry
18 Oct 2023
Perry
Stayed 1 night in Oct 2023
Response from Guest Relations Management on 7 Nov 2023
Hi Perry! Thank you for taking the time to rate our hotel. We appreciate your feedback, and we're here to provide the best possible experience for our guests. If you have any specific comments or suggestions to share, please don't hesitate to let us know. Your input helps us make your future visits even better.
The staff was friendly. The room was very clean. There was a free breakfast until 9:00.
Brenda
Response from Guest Relations Specialist on 18 Oct 2023
Hi Brenda, Thank you for your kind comments. We're pleased to hear that you found our staff friendly, the room very clean, and enjoyed our complimentary breakfast. We look forward to welcoming you again in the future.
2/10 Terrible
Rosa
4 Oct 2023
Rosa
Stayed 1 night in Oct 2023
Response from Guest Relations Specialist on 6 Oct 2023
Dear Rosa, We're truly sorry to know that you had a negative experience during your stay. Your satisfaction is our top priority, and we take feedback seriously. If you're comfortable sharing more details about your experience, we would appreciate the opportunity to address any concerns or issues you encountered. Our goal is to provide a pleasant and comfortable stay for all our guests, and we apologize if we fell short of your expectations. Please feel free to provide more information, and we will do our best to resolve any issues and improve our services. Your feedback is invaluable in helping us make necessary improvements.
8/10 Good
Carla
4 Oct 2023
Carla
Stayed 1 night in Oct 2023
Response from Guest Relations Specialist on 24 Oct 2023
Dear Carla, Thank you for taking the time to rate your experience with us. We're thrilled to see your high rating and that you enjoyed your stay. Your satisfaction is our utmost reward, and we hope to have the pleasure of hosting you again in the future.
Beautiful view and close to downtown and very clean.
Carlos
Stayed 1 night in Sep 2023
Response from Guest Relations Specialist on 20 Sept 2023
We're pleased to hear that you had a wonderful stay! Thank you for sharing your positive experience with us. We strive to provide a pleasant and comfortable stay for all of our guests. If there's anything specific you appreciated about your stay, we'd love to hear it. We hope to have the opportunity to welcome you back for another enjoyable experience in the future.
King bed on 2nd floor and no elevator. Update property and lower prices.
Paul
Stayed 1 night in Sep 2023
Response from Guest Relations Specialist on 15 Sept 2023
Thank you for your feedback regarding our property. We understand your concerns about the lack of an elevator and the need for updates. We'll take your comments into consideration as we work to enhance our offerings and facilities. Your input is valuable to us, and we hope to have the opportunity to improve your experience in the future.
4/10 Poor
Paula
Travelled with partner
14 Sept 2023
Disliked: Amenities
Toilet not working
Paula
Stayed 1 night in Sep 2023
Response from Guest Relations Specialist on 14 Sept 2023
We apologize for the inconvenience you experienced with the toilet. Our maintenance team has been alerted, and we will address this issue promptly. Thank you for bringing it to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
6/10 Okay
George
14 Sept 2023
Ac cut on at night Freezing
George
Stayed 1 night in Sep 2023
Response from Guest Relations Specialist on 14 Sept 2023
We apologize for any discomfort you experienced with the air conditioning. Please know that you can always adjust the temperature settings to your preference. We appreciate your feedback and will work to ensure a more comfortable stay in the future. Thank you for choosing our hotel.
8/10 Good
Ronald
7 Sept 2023
Ronald
Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on 27 Sept 2023
Dear Ronald, Thank you for providing a positive rating! We appreciate your support and are delighted to hear that you had a good experience. Your feedback is important to us, and it motivates us to continue providing excellent service. If you have any specific comments or suggestions to help us improve further, please feel free to share. We look forward to the opportunity of serving you again in the future. Thank you for choosing Super 8 by Wyndham Dubois.
Great place for the price. Nice breakfast each morning. Eggs were different. Room was clean. Located close to town to go eat. About an hour east of Grand Teton National Park so made it a viable option given the price. Outside door didn’t lock, which was concerning. Would stay her again
Melissa
Stayed 2 nights in Aug 2023
Response from Guest Relations Specialist on 28 Aug 2023
Dear Melissa, Thank you for your feedback about your stay. We're glad to hear that you found our hotel to be a great value, with a nice breakfast and clean rooms. It's also great to know that the location was convenient for your needs and travel plans. Your comments about the outside door not locking are concerning, and we apologize for any unease this may have caused. We'll look into this matter to ensure the safety and security of our guests. We appreciate your understanding and consideration. If you have any more thoughts to share or if there's anything else you'd like to mention, please feel free to let us know. We're excited to welcome you back for another stay in the future!
Response from Guest Relations Specialist on 1 Sept 2023
Hi Charles, Thank you so much for the perfect rating! We're delighted that you had an exceptional experience during your stay. If you ever return or have any feedback or suggestions in the future, please don't hesitate to let us know. We look forward to welcoming you back in the future!
The attedee recommended an excellent place to eat just a mile away.Clean, quiet, comfortable motel. Thank you
Marlin
Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on 24 Aug 2023
Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay and found our motel clean, quiet, and comfortable. We're also glad that our staff could provide you with a great restaurant recommendation. Your satisfaction is important to us, and we hope to welcome you back in the future.
6/10 Okay
Patricia
Travelled with partner
11 Aug 2023
Liked: Amenities
Dead large smashed spider in the bathroom on wall. The sink wouldn’t drain water out and the sheets were not for the deep mattress so they kept slipping off.
Patricia
Stayed 2 nights in Aug 2023
Response from Manager on 13 Aug 2023
Hello Patricia,Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of meeting your expectations. Your feedback is greatly appreciated, and we hope to better serve you on a return visit.
10/10 Excellent
Eloisa and Gary
10 Aug 2023
Liked: Cleanliness, staff & service, room comfort
Needed a room for the night. Bed was comfy and the shower was hot
Eloisa and Gary
Stayed 1 night in Aug 2023
Response from Manager on 13 Aug 2023
Hello Eloisa and Gary,We appreciate your rating of our hotel and the feedback you have shared pertaining to our bed as well as our shower. We appreciate you taking the time to share your experience.
4/10 Poor
Charles
8 Aug 2023
Charles
Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on 29 Aug 2023
Dear Charles, Thank you for your feedback. We apologize for any disappointment you experienced during your stay. Your input matters, and we'd appreciate the chance to learn more about the issues you encountered to enhance our services. We hope for the opportunity to provide you with a more positive experience in the future.
8/10 Good
Wendy
8 Aug 2023
Wendy
Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on 9 Aug 2023
Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.
I wish I knew they done military discount. I would have booked though them.
Nancy
Stayed 1 night in Aug 2023
Response from Guest Relations Specialist on 7 Aug 2023
Dear Nancy, Thank you for your feedback and for your 4/5 rating. We appreciate your comments and are glad to hear that you had a positive experience overall. We apologize for any inconvenience regarding the military discount. If you decide to stay with us again in the future, please don't hesitate to inquire about any available discounts to ensure a more pleasant experience.
4/10 Poor
Petya
Travelled with family
4 Aug 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Everything was outdated and the smell in the room was awful.
Petya
Stayed 1 night in Jul 2023
Response from Manager on 6 Aug 2023
Hello Petya,Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our room. Every guest experience is extremely important to us. We value your feedback and thank you for your business.
Response from Guest Relations Specialist on 2 Aug 2023
We're pleased to hear that you had a wonderful stay! Thank you for sharing your positive experience with us. We strive to provide a pleasant and comfortable stay for all of our guests. If there's anything specific you appreciated about your stay, we'd love to hear it. We hope to have the opportunity to welcome you back for another enjoyable experience in the future.
8/10 Good
Miguel
Travelled with family
25 Jul 2023
Liked: Staff & service, room comfort
Miguel
Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on 27 Jul 2023
Hello Miguel, Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
6/10 Okay
David
Travelled with family
24 Jul 2023
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Why is a motel 8 $200?
Stayed 4 days earlier at a same hotel chain location and it was $100 more here? Chain for door was in drywall and fell right out. Breakfast was pretty good enjoyed the make your own waffles and eggs and sausage. Staff was very polite
David
Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on 25 Jul 2023
Thank you for your feedback and for choosing our hotel. We apologize for any inconsistencies in pricing and the issue with the chain for the door. We're glad to hear you enjoyed our breakfast and experienced polite staff. Your comments will be shared with our team to ensure a better experience in the future.
6/10 Okay
Kris
Travelled with pets, Travelled with partner
23 Jul 2023
Air conditioner didn’t work
Kris
Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on 24 Jul 2023
We apologize for the inconvenience with the air conditioner. Our team will promptly address the issue to ensure a better experience for our guests. Thank you for bringing this to our attention.
Comfortable beds, clean room, quiet - everything we needed for a great night's stay.
Bruce
Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on 19 Jul 2023
Dear Bruce, Thank you for your positive feedback! We're thrilled to hear that you had a great night's stay and found our comfortable beds, clean rooms, and quiet atmosphere to be everything you needed. Your satisfaction is important to us, and we hope to welcome you back for another wonderful experience in the future!
Response from Guest Relations Specialist on 18 Jul 2023
Dear Bett L, Thank you for your kind words! We're thrilled to hear that you found everyone at our hotel nice and helpful. Providing excellent service and hospitality is our priority, and we're delighted that we could make your stay enjoyable. We look forward to welcoming you back for another great experience in the future!
6/10 Okay
Julie
Travelled with family
12 Jul 2023
Liked: Staff & service
Disliked: Cleanliness
Staff was very friendly and helpful. However the room was not very clean. The bed was scary to sleep on, being stained comforters and sheets that had not been changed.
Julie
Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on 14 Jul 2023
Hello Julie, Thank you for your feedback. Thank you for your feedback regarding our staff. We take great pride in providing friendly and helpful service to our guests. However, we apologize for any inconvenience caused by the cleanliness of your room. This is certainly not the experience we aim to deliver. We appreciate you bringing this to our attention, and we will address the issue immediately to ensure that it doesn't happen again in the future. We value your business and hope to have the opportunity to make it up to you during your next visit.
10/10 Excellent
Jean Marie
11 Jul 2023
Jean Marie
Stayed 1 night in Jul 2023
Response from Guest Relations Specialist on 2 Aug 2023
Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.
4/10 Poor
ALICIA, Elk Grove Village
Travelled with family
9 Jul 2023
Liked: Staff & service
Disliked: Cleanliness
ALICIA
Stayed 1 night in Jun 2023
Response from Guest Relations Specialist on 10 Jul 2023
We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests’ expectations. We hope you will give us a chance to redeem ourselves in the future.
The room was not clean and you could hear the people talking in the neighboring rooms. Also, people left early in the morning and were very noisy.
Jennifer
Stayed 2 nights in Jun 2023
Response from Guest Relations Specialist on 22 Jun 2023
Hello Jennifer, Thank you for your review. I’m sorry the cleanliness of your bathroom was not up to our high standards; I have taken note. I'm also sorry to hear that you encountered a disturbance during your stay. We do ask that noisy guests quiet down in the evening hours so that other guests can enjoy a peaceful night's sleep, so we apologize that this was not resolved immediately for you. I want to assure you that your feedback is being considered, forwarded to our staff, and addressed in order to improve the guest experience. Thank you and we hope you'll come back soon.
8/10 Good
Janette
Travelled with family
20 Jun 2023
Liked: Cleanliness, staff & service
Our room was clean and the gentleman at check in was very friendly. Breakfast was disappointing.
Janette
Stayed 1 night in Jun 2023
Response from Guest Relations Specialist on 22 Jun 2023
Hi there, Janette. We are pleased to learn that you liked some aspects of our hotel, and overall, your stay was enjoyable. We are thankful for your positive comments on our staff and cleanliness. However, we are sorry if you were disappointed with our breakfast. We hope you will give us another chance so we can provide you with a much more satisfying experience.
Old school hotel. Two story walk up. Very tight parking.
Robert
Stayed 1 night in Jun 2023
Response from Guest Relations Specialist on 22 Jun 2023
We appreciate you sharing your kind recommendation. It's great to hear that you enjoyed our friendly service and clean accommodations. Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay.
Response from Guest Relations Specialist on 13 Jun 2023
We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon.
6/10 Okay
Robert
Travelled with partner
8 Jun 2023
The room was small. The bathtub is very noisy when you take a shower. The floor in the tub squeaks awful. Its a very old motel. Needs update.
Robert
Stayed 1 night in Jun 2023
Response from Guest Relations Specialist on 9 Jun 2023
Hello Robert, we apologize for the issues you experienced during your stay. We have shared your feedback with our maintenance team who are now addressing the issue. We are working on getting the conditions of the hotel improved. Thank you again for staying with us and we hope you let us turn your next visit around. Have a wonderful day.
6/10 Okay
Susan
Travelled with family
6 Jun 2023
Not friedly
Susan
Stayed 1 night in Jun 2023
Response from Guest Relations Specialist on 13 Jun 2023
Hi, Susan. We appreciate you providing feedback on your recent stay at our hotel. I'm sorry that our staff was not accommodating; I apologize for any inconvenience or difficulty you encountered. We appreciate your feedback on our as insights like this are priceless and help us improve our services and accommodations. Thank you very much.
8/10 Good
Katelin
30 May 2023
Liked: Staff & service
Katelin
Stayed 1 night in May 2023
Response from Guest Relations Specialist on 1 Jun 2023
Hello, Katelin. Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.
10/10 Excellent
James P.
28 May 2023
James P.
Stayed 1 night in May 2023
Response from Manager on 18 Jun 2023
Hello James P.,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.
Very good service and the beds were very comfortable!
Phillip
Stayed 1 night in May 2023
Response from Guest Relations Specialist on 26 May 2023
Hi Philip, Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
6/10 Okay
Laura
Travelled with family
15 May 2023
Liked: Staff & service
Disliked: Property conditions & facilities
Decent
The bathroom sink drained very slowly. The sheets didn’t look clean. But otherwise a decent place to stay.
Laura
Stayed 1 night in May 2023
Response from Guest Relations Specialist on 16 May 2023
Hi Laura, Thank you for taking the time to write this review. We apologize for any problems with housekeeping or bathroom maintenance. We discussed these with our Director of Housekeeping and personnel, and we have taken steps to guarantee that these problems do not occur again in the future. We endeavor to maintain high standards and to always enhance our service. Comments like yours help us in this process, therefore we value all of your input. Thank you again for your patience, and we hope to see you again soon.
6/10 Okay
Kimberly, Farmington
Travelled with family
14 May 2023
Disliked: Cleanliness
It’s not very clean one of our beds had sheets that didn’t fit. The breakfast area was so gross. There was food everywhere. They ran out of everything and when I asked to have waffle mix filled he was rude. Overall we probably got what we paid for but it’s gross. So it would be worth it to pay a little more to have better and nicer accommodations.
Kimberly
Stayed 1 night in May 2023
Response from Manager on 15 May 2023
Hello Kimberly, We want you to know that your feedback and description of your experience at our hotel are of the utmost importance to us. We appreciate the time you took to share your concerns, and we hope you will give us the opportunity to serve you in the future better.