Ratings based on 543 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
97% of guests recommend
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Charlotte

Could not be improved

Posted 04-Sep-2016
The hotel and staff were exceptional. The room was very clean, comfortable and beautiful. The staff was exceptionally warm, service minded and professional. Everyone sincerely cared about our comfort. The restaurants were also excellent and breakfast, in particular, was excepitonal in terms of variety and quality.
5out of 5
by A verified traveller

Posted 29-Jul-2016
A touch of Downton Abbey in Dublin!! Beautiful, elegant and so friendly! Excellent hotel!!
5out of 5
by A verified traveller

Best place to stay when in Dublin

Posted 18-Jul-2016
The hotel location is right in the heart of the city.The staff is super friendly and go out of their way to please.The room is spotless and I truly cannot say enough about the warmth and kindness of the staff. Two thumbs way up !!! PS Stop by the cellar bar and meet Eamonn the bartender who helped us navigate the city and treated us like royalty. The management truly knows the best people to hire and are on top of things.
5out of 5
by A verified traveller

One of the most extraordinary hotels I've ever sta

Posted 16-Jul-2016
One of the most extraordinary hotels I've ever stayed in the staff are incredible. Loved every minute of it
5out of 5
by A verified traveller from London

Great location and fabulous hotel in Dublin

Posted 11-Jul-2016
Pros: It was everything I wanted in customer service, we felt very well looked after.
Location: Found melt in your mouth steak 3 mins walk away. Surprised how fab it was! brookwooddublin.com Highly recommend! Slightly pricey but worth it!!
We were looked after from the moment we arrived. There was always someone to help us find a taxi or recommend local dining. The room was incredibly comfortable. We overlooked the beautifully manicured gardens where a water feature gently lulled us into an afternoon nap on a couple of occasions. The Cellar Bar just an elevator ride away (but also accessibly from the road for friends meeting us) was a fantastic option for casual dining. The mussels served there were worth the trip to Dublin! We were out and about too often to partake of the spa or formal dining options but both looked wonderful when we managed to pass by. Overall I highly recommend the hotel. I would absolutely stay there again.
5out of 5
by A verified traveller from Mnnesota

The staff is tremendous!

Posted 10-Jul-2016
The staff here are the very best we have encountered in all our hotels stays all over the world. Over the top friendly and helpful and kind.
5out of 5
by gustavo from Ponce Puerto Rico

Exquisite!

Posted 26-Jun-2016 on Hotels
This is a wonderful hotel . Exquisite. Amazing friendly staff. A truly 5 star in every sense .
5out of 5
by A verified traveller

Wonderful hotel.

Posted 22-Jun-2016
Construction in progress spoiled our view and was noisy.
4out of 5
by Sonia from Australia

Posted 19-Jun-2016 on Hotels
A beautiful hotel fantastic staff. Only downside was that wifi didn't work in the room we had.
4out of 5
by A verified traveller

Posted 08-Jun-2016
Cons: Air conditioning needs work. Very weak. Faucet in bathroom needs adjustment. But these were minor problems.
Very attractive hotel, centrally located. Everyone was very helpful and pleasant. Very comfortable room. Very expensive non the less.