Ratings based on 1,127 Verified Reviews

4.2 out of 5
89% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from West Yorkshire

Business traveller

Posted 17-Jan-2018
Cons: The only thing - and this is trying my very hardest to find fault, is, at breakfast no one approached me to ask if I would like a tea or coffee.
Stopped at this hotel on many an occasion and it continues to offer the highest of standards
Comment from Hotel Management
19-Jan-2018 by Philip, Hotel Management
Good Evening Peter, I would like to thank you for taking the time to provide such great feedback, I will pass this on to our management team. Our breakfast is a self service for tea/coffee but I will I pass this on the the breakfast manager to look in to. Kind Regards, Front Desk
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Good location, great facilities and friendly staff

Posted 08-Jan-2018
Pros: Big, friendly staff, nicely decorated restaurants, busy hotel with atmosphere.
Cons: Room was run-down and there is a charge for parking.
Location: Near the M50 motorway, N7 motorway and McDonalds is a few minutes drive. It's also one straight road into Dublin centre which is handy.
The hotel is great and very big. The restaurants are really nicely decorated and the staff are friendly. The only negative criticism that I have is that the rooms were run-down and there is a charge for the car park which should be free for guests of the hotel like most others are. We had an early flight and were given an early check-in which was helpful and the hotel is conveniently located near the M50 and N7 motorways.
Comment from Hotel Management
19-Jan-2018 by Philip, Hotel Management
Good Evening T, I would like to thank you for taking the time to provide such great feedback, I will pass this on to our management team to follow up about the rooms and parking Kind Regards, Front Desk
4 out of 5
by A verified traveller from antrim

Posted 02-Jan-2018
Pros: the attitude of all the staff. except the front office.
Cons: it should be made clear that car parking is free for residents
Location: easy transport to dublin
They were very adamant over the payment of 8 euros for car parking even though we were residents. This attitude spoiled what otherwise would have been a lovely experience.
3 out of 5
Recommended
for Everyone
by A verified traveller from tallaght

Nice hotel

Posted 27-Dec-2017
Overall happy it was a bit noisy at times other than that it was ok
4 out of 5
Recommended
for Everyone
by A verified traveller from belfast

Good hotel nice staff

Posted 18-Dec-2017
Pros: value for money
Cons: window didn't open properly so room was a bit stuffy
Location: we used tram to get to city centre
room was nice, quiet and spacious, good links to city centre via tram
4 out of 5
Recommended
for Everyone
by A verified traveller from Wexford

Very good hotel. . . Good value

Posted 10-Dec-2017
Check in staff were great. . . Breakfast was strange. . .we were directed to the bar instead of the dining room. Full Irish was ok but fried egg was rubbery?!
Comment from Hotel Management
13-Dec-2017 by Reservations, Hotel Management
Thanks for your review, very happy to hear you enjoyed your stay, and we look forward to your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveller from Clare

Highly Recommend

Posted 09-Dec-2017
Pros: Friendly Staff and cleanliness
Cons: The lads in the Bar were under a bit of pressure when people returned from the city.
Location: Easy access to city centre and 3 Arena,
We had a very enjoyable stay, staff were extremely helpful and friendly especially the two girls serving in the bar on Friday afternoon. Breakfast was very good. great value for money and city centre so accessible by Luas from nearby station,
Comment from Hotel Management
13-Dec-2017 by Reservations, Hotel Management
Thanks for your review, very happy to hear you enjoyed your stay, and we look forward to your next visit!
5 out of 5
Recommended
for Everyone
by A verified traveller from Meath

Posted 04-Dec-2017
Pros: Hotel and bedroom was very clean, food was great and reasonably priced and staff were lovely.
Location: Good location and parking. We used taxi's to get to our event locations but I am sure we could have used the Luas.
Lovely, clean room, great food and very helpful and friendly staff.
Comment from Hotel Management
05-Dec-2017 by Sharon, Hotel Management
Delighted you enjoyed your stay and thank you for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveller from waterford

Posted 02-Dec-2017
Great nite stay ,bar great ,staff great,.would stay again.
Comment from Hotel Management
05-Dec-2017 by Sharon , Hotel Management
Delighted you enjoyed your stay and thank you for your feedback.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa, Canada

Posted 27-Nov-2017
All staff (hotel, restaurant) were very friendly. Christmas lights and decorations were up - looked wonderful. Great experience!
Comment from Hotel Management
05-Dec-2017 by Sharon , Hotel Management
Delighted you enjoyed your stay and thank you for your feedback.