Ratings based on 932 Verified Reviews

4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveller

Functional and comfortable

Posted 24-May-2017
The pillows were the worst aspect of our stay. Very very thin. The bed was big and comfortable. Staff were very helpful and it's in a good location
Comment from Hotel Management
24-May-2017 by JT, Hotel Management
Dear Clare, Thank you very much for reviewing the Stephens Green Hotel. My sincerest apologies that pillows in your room werent good. Delighted that the rest of you stay was good. Greetings Jonas
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect.

Posted 22-May-2017
Pros: Clean and great location
Cons: Menu at restaurant not super appealing
Location: Walk to all the great spots in Dublin
Comfy clean great location! Staff very friendly- of course! its Ireland!
Comment from Hotel Management
23-May-2017 by JT, Hotel Management
Dear Guest, Thank you for reviewing the Stephens Green Hotel. Delighted that you enjoyed the hotel, staff and its location. With regards to the menu we are in the process of changing this so hope that when you return you will enjoy that as well. Greetings Jonas
5 out of 5
Recommended
for Everyone
by A verified traveller

Great hotel

Posted 15-May-2017
Had an issue with noisy neighbours, not the hotels fault but the hotel were fantastic and sorted straight away. Lovely quiet room given.
Comment from Hotel Management
17-May-2017 by JT, Hotel Management
Dear Guest, Delighted we were able to assist with providing you a quiet room for a great night sleep. Greetings Jonas
4 out of 5
Recommended
for Everyone
by A verified traveller from london

Great location

Posted 14-May-2017
Nice hotel. Poor service at breakfast. For some reason they now also serve breakfast in the bar area. It was so much better when in the dining area. It's not attractive eating breakfast looking at beer taps and smelling porter.
Comment from Hotel Management
15-May-2017 by JT, Hotel Management
Dear Corgan, Thank you very much for your review. Indeed the location of the hotel is in a wonderful location with Stephens Green on its doorstep. I have taken your comments on board regarding breakfast and have addressed them with my Food and Beverage team. We hope to welcome you back soon. Greetings Jonas
3 out of 5
by A verified traveller

Needs to be update

Posted 11-May-2017
Pros: Location, staff
Cons: Updated and clean
Great location, but needs updating and better cleaning of rooms and bathroom.
Comment from Hotel Management
12-May-2017 by JT, Hotel Management
Dear Guest, Thank you very much for reviewing the hotel. Indeed our location and staff are great. We have taken your comments on board regarding the updates and are taking them under consideration. Greetings Jonas
4 out of 5
Recommended
for Everyone
by A verified traveller from NYC

Posted 08-May-2017
Great Breakfast. Beds not so comfortable way to hard nd view of a wall. Staff friendly. Breakfast was best I've had except the Intercontinental in Hong Kong.
Comment from Hotel Management
09-May-2017 by JT, Hotel Management
Dear Frank, Thank you very much for your review delighted you rated our breakfast among the best in the world! Sorry to hear the beds were not your liking. Hope to welcome you back soon. Greetings Jonas
3 out of 5
by A verified traveller from Glasgow

Old hotel in need of renovation

Posted 02-May-2017
A bland business hotel with serious plumbing issues. Had no hot eater for showers and a sink that wouldn't drain.
Comment from Hotel Management
04-May-2017 by Jonas, Hotel Management
Dear John, Thank you very much for leaving a review on Expedia and for choosing the Stephens Green Hotel for your visit. I am sorry that you encountered some plumbing frustrations. Rest assured that these have now been rectified. Kind regards Jonas
4 out of 5
Recommended
for Everyone
by A verified traveller from Taranaki, N..Z

O'Callaghan's Stephen's Green

Posted 01-May-2017
Pros: Good location
Good hotel. Close to shopping, city centre, and sights Very pleasant and helpful staff, from front desk, breakfast room to housekeeping. ,
Comment from Hotel Management
04-May-2017 by Jonas, Hotel Management
Dear Mac, Delighted your enjoyed your stay in the Stephens Green Hotel! Kind regards Jonas
4 out of 5
Recommended
for Everyone
by A verified traveller from m from RI

Quiet clean hotel , good location

Posted 22-Apr-2017
Staff were not as friendly and helpful as other folks in Ireland were. One wasn't sure about where the sirlink bus stop was..direct route to the airport,
Comment from Hotel Management
26-Apr-2017 by Jonas, Hotel Management
Thank you very much for your review. I have shared you views with the team to ensure that we can better our guest services. Kind regards Jonas
4 out of 5
Recommended
for Everyone
by A verified traveller from Ct retiree

Hotel lost power for a couple of hours.

Posted 18-Apr-2017
During our stay the hotel lost power. The staff were very accommodating and ensured us power would be restored ASAP, which it was. Beautiful rooms but buffet and breakfast a bit over priced and not on a par with the rest of the hotel.
Comment from Hotel Management
26-Apr-2017 by Jonas, Hotel Management
Dear Guest, Thank you very much for your kind words on the staff. We will be changing our Breakfast offering imminently so this will improve. Many thanks Jonas