Ratings based on 1,337 Verified Reviews

3.8 out of 5
82% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from England

Nice Hotel

Posted 22-May-2017
Nice room, comfortable bed. Hotel convenient for transport connections and only 10 min walk to centre of Dublin.
3 out of 5
by A verified traveller from Toronto

Ok, average, not great.

Posted 19-May-2017
Pros: Location
Cons: Room cleanliness/cleaning
Location: Close to Talbot St, O'Connell St, Temple Bar and the Red line.
Great location, friendly and helpful staff do not make up for mediocre rooms that only seem to be surface cleaned rather than thoroughly cleaned. Ok for a quick one night stay-over, but not much more than that.
4 out of 5
Recommended
for Everyone
by A verified traveller from Ottawa Ontario

Posted 10-May-2017
Friendly staff, clean hotel. Easy walking distance to bus, train, shopping and restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveller from Alberta

Excellent condition.

Posted 09-May-2017
Staff was wonderful room was very clean and nicely decorated. Great location
4 out of 5
Recommended
for Everyone
by A verified traveller

Very expensive but nice hotel

Posted 08-May-2017
Area immediately outside was a little rough with broken glass on the pavement opposite the hotel. Club rooms were nice but very expensive. Was very easy to walk into town
3 out of 5
by A verified traveller from W

Very Decent

Posted 06-May-2017
The hotel lobby is gorgeous. The restaurant is really nice. The staff are great and the location is really good. We booked a family room. I assumed it would be bigger but it was basically a normal size Room with more beds stuffed into it. Very uncomfortable space wise. The lobby is very well done so I was a little surprised at how outdated the room was. But very clean.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Fantastic Hotel Stay

Posted 01-May-2017
I had a fantastic time staying at The North Star Hotel. The hotel is a 10 minute walk to the City Centre which is so convenient. Entering the hotel I found it to be a really impressively modern entryway. We stayed in room 536 which was modern and comfortable. I was particularly impressed with the innovative light switch controls and being able to control the lights in the room through the television remote. The selection of TV channels and music available was fantastic, the bathroom was delightful also. We paid €12.50 for the full Irish breakfast which was hot and still tasted fresh even though we didn't go down to breakfast until 10 o'clock, breakfast was tasty and had a wide range of choices, I was also particularly pleased that breakfast didn't end until 11am as at some hotels breakfast is served extremely early meaning that after a night out you either have to force yourself out of bed or are likely to miss it altogether. All the staff I encountered were extremely friendly. Since my stay I've read other reviews which aren't as complimentary but personally I had a fantastic stay at the North Star and I'd return to Dublin just to stay at that hotel, as for the noisiness other guests complained about, on the 5th floor I didn't hear any but I would say staying right in the city centre, outside noise is to be expected and that's not really the fault of the hotel if you choose to stay somewhere that is on a main road. Oh and the bed was extremely comfortable too!!!
2 out of 5
by A verified traveller from Seattle

Not bad area

Posted 25-Apr-2017
When we checked into the hotel I knew there were going to be issues. They were talking too fast and I couldn't understand anything they were saying. I followed directions for payment and later found out that they charged me a 3.5% fee for using my card. We got into the room and the toilet was clogged, we asked for someone to fix it and they came up an hour later. The bathroom was really old, and you were risking your life every time you used it because it was not attached to the floor. The sink dripped and the "shower curtain"was useless. I went to talk to the front desk about this and he pretty much couldn't care about what I said. I complained about all the issues and he didn't even apologize. He said he would try to refund the fee on my card, but who knows if it ever happened because nobody contacted me ever. The front desk staff in this hotel need some serious training. The few nice things about the hotel were the internet, fastest I've ever had, and the house keeping staff. The area isn't bad, close to buses so you can get around Dublin.
3 out of 5
Recommended
for Families
by A verified traveller

Nice hotel

Posted 24-Apr-2017
Pros: Breakfast. It's hard to find a triple room in either Italy, Ireland or London so this was nice. It had elevators!!
Cons: Need a chain lock for inside the room for safety. It could be a tad cleaner.
Location: Its a 10 min walk to the needle where a touristy shopping location is located.
There were 3 of us so this room had 2 twin beds and 1 double with a nice little table and chairs but they took up almost all the room. Had a safe which was nice. I would have preferred to stay on the other side of town where the nice stores were but it was a decent enough area. The breakfast is quite nice which a good variety of food (not free). The hotel gets a cut of any taxi order so it's cheaper to get one outside yourself.
2 out of 5
by A verified traveller from S

City Centre Hotel close to IFSC

Posted 24-Apr-2017
I booked this hotel as it was convenient to the location I had booked for a very special birthday. From the get go the check in staff were really difficult to deal with. I had sent an email a couple of days before we were due to arrive as we had 5 minutes to get our room keys, drop our bags in room before making a prepaid trip. Nothing was organised when we got there. Check in staff were rude and unhelpful and cause the whole party a lot of stress when it should have been a simple process. It surprises me that the owners would spend so much money on a fabulous refit and then not train the staff in the basics of dealing with customers. On the 2nd night when there was more drama with my sister simply trying to pay for her room I called the manager, I told him I would not go back or recommend the hotel unless the staff situation had been rectified. The reservation manager who was working in the Saturday morning seemed to be the only one who could deal with customers and a lovely you man who was working in the Club Lounge. Altogether an unnecessarily stressful trip when there was no need for it,