Ratings based on 355 Verified Reviews

4.7 out of 5
96% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Exceptional Hotel

Posted 10-Feb-2017
I purchased my parents a weekend break last Friday - Sunday in the Intercontinental Hotel as a present for my Dads birthday. They were overwhelmed by how professional and courteous the staff were, and could not complement the quality and luxury of the Hotel any higher. They related the quality, class of the Hotel in the same regard to a 5 star luxury hotel on Miami Beach previously in the past. Thank you to the Intercontinental for the warm and friendly reception you have to my parents. Keep up the great work Ladies and Gents Regards Simon
5out of 5
Recommended
for Everyone
by A verified traveller from US

Great old world hotel

Posted 22-Nov-2016
Double room was fabulous with more room than expected or needed for three people. Bathroom luxurious. Hotel facilities top notch and food within the facility was excellent. Great for business but a cab 20 minute ride to tourist Dublin.
4out of 5
Recommended
for Everyone
by A verified traveller from US

Posted 26-Oct-2016
Location: Balls bridge. Close to Aviva stadium, restaurants and RDS.
We spent 2 nights here last week. The location is very central and neighborhood is very pleasant. Herbert park is just down the road. The staff are great and the rooms are very comfortable. Breakfast was perfect. We dined in the Lounge and that was good too. Overall we were very happy with out stay and will be back.
4out of 5
by A verified traveller

Superb, bot unseasoned

Posted 24-Oct-2016 on Hotels
Luxurious, beautifully furnished and decorated. Superb welcome, valet parking, room service and pool service. Amenities were excellent. Breakfast was another matter. Seasons' staff, especially the hostess, were badly trained or rude. We were not asked where we wanted to sit and herded off to sit by the kitchen entrance, well known to seasoned travellers such as myself, as the worst place to be in the restaurant. The fruit and juice area was cross contaminated by the grapefruit, which my daughter is highly allergic to. Worst of all, we were handed the bill while we were still eating. This was insulting and ruined an otherwise pleasant stay.
4out of 5
by A verified traveller from greater New York

Not a 5 star hotel

Posted 20-Oct-2016
Pros: Service and food in the bar, and checkin was efficient.
Cons: Inconsistent staff quality, need to repair rugs, clean dishes for guests!
Upon arriving, parking was very limited.mthe check-in process was a breeze. The carpet in the hallway outside the room was threadbare, ripped in several places. The room was lovely, and well furnished. The bathroom layout was nice-separate toilet area, and both a shower and a tub. The food and service at the ar were superb, with gluten free options. The breakfast was a disappointment. To start, the hot water cauldron for teas had water with black flakes of material. The food was placed in too compact an area. The dishes at the buffet were dirty.mThe servers were not the "A" team as expected, and provided little service for a buffet. For the money, we had much better experiences throughout Ireland in other hotels at far less cost. For this hotel to improve, attention to detail is needed. I have stayed at Intercontinental hotels in many cities, and this did not meet the standards I expected.
5out of 5
by A verified traveller

Posted 27-Sep-2016 on Hotels
Super nice to stay at this Hotel, I was an inporatnt guest All the staff did everything nice and right Thank you Love you all Ms Kate Vacz Stockholm Sweden
4out of 5
by A verified traveller

4.5 star ..... Not 5

Posted 12-Sep-2016 on Hotels
Good stay. For a 5 star I was surprised that it needs paint on all room doors on my floor. Also cleaners need to remember to vacume WC area. 20 euro to use car park !!! Hardly welcoming for overnight visitors..
4out of 5
Recommended
for Everyone
by A verified traveller from Florida

Very comfortable

Posted 04-Sep-2016
Nice hotel with extremely comfortable bed and nice rooms. Loved the bathtub. Location is outside of town with need for cab rides to get downtown but only a five minute walk to the dart station.
5out of 5
Recommended
for Business Travellers
by A verified traveller from Zofingen

Schönes Brickstone Hotel

Posted 25-Aug-2016 on Ebookers
Pros: Der Stil.
Cons: Im Badezimmer könnte die Temperatur ein paar Grad höher sein.
Location: Das Hotel befidet sich ausserhalb des Zentrums und ist nur mit Bus oder Taxi erreichbar. In der Nähe kann man nicht viel unternehmen
4 Übernachtungen. Alles hervorragend, auch das Abendessen.
4out of 5
Recommended
for Couples
by A verified traveller from Brighton

Very nice Hotel close to the city centre

Posted 23-Aug-2016
Pros: Service and amenities
Cons: Classic rooms need updating Outside area of swimming pool needs attention fountain not working table and chairs not cleaned and door rotten at bottom
Location: Close to city centre Good location for Airport Buses
First impressions very good, greeted at the entrance nice lunch and room ready on time. Room ok but had to get room service up to re-clean bathroom. Lots of marks on one wall. Light bulbs on two lamps flickering as if bulb was about to go. Had room service for a breakfast one morning. Food was ok but when we came to pay there was a carry up charge of £4.50?? We did query this as we did not see this charge when ordering and were told it was possibly in the small print but definitely there, just thought they could have forgone this charge as it was not clear? Overall ok but as this was a FIVE STAR Hotel we expected more from the room? Service very good friendly staff.