Ratings based on 1,411 Verified Reviews

4.2 out of 5
86% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Ireland

A lovely place to stay

Posted 04-Jan-2018
Pros: Staff were friendly and helpful
Cons: The breakfast could be hotter
This hotel is in a fab location in Dublin, very clean, Bar staff very friendly and helpful and has a bar that is really comfortable to sit back and enjoy a drink in. Unfortunately we were disappointed with the breakfast, it is self service, we found it got very cold on the plate once we reached the table. I would recommend this hotel to my friends to stay in for room only.
Comment from Hotel Management
07-Jan-2018 by CSM Daniel, Hotel Management
Hello Lena, Just messaging you back to say thank you for your time spent reviewing our Hotel and a special thank you for your kind scoring you gave while filling out the review. I know that we have a bit of work to do on the property but hopefully on your next visit to us we can try and make your experience a top scoring one. We are very grateful for the scoring and feedback, thank you once again, Kindest Regards Daniel O' Connor Customer Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Christmas break

Posted 17-Dec-2017
Busy hotel close to city centre. Room comfortable and has everything you need for weekend break. Staff friendly competent and helpful.
Comment from Hotel Management
19-Dec-2017 by CSM Daniel, Hotel Management
Hello, Thank you for your very kind review and score you awarded us here at the Clayton Hotel Burlington Road, we are very happy to read that you enjoyed your stay. We look forward to welcoming you back to us soon. Kind Regards Daniel O' Connor Customer Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Barcelona

Great place to stay.

Posted 11-Dec-2017
Pros: The staff are friendly and professional. The room was large and spacious and very clean. Breakfast was delicious. The hotel is warm and cosy.
Cons: The mattress was far too hard for me. The radiator made a loud sound of running water. The radiator was fixed by reducing the temperature
Location: The hotel is 15 mins walk from the National museum and Nat Gallery. 46A bus stops in front and crosses the city making everywhere easily accessible.
We stayed for three nights and from the check-in to the check-out, everything went smoothly. The room was on the 7th floor with great views all the way to the Dublin mountains. My only complaint would be the very hard mattress but the room was very nice and breakfast was excellent., and the staff were amazing so I would definitely return.
Comment from Hotel Management
15-Dec-2017 by CSM Daniel, Hotel Management
Dear Mardel, Thank you for the Kind review of our hotel. We are very grateful for your custom that you enjoyed your stay and we look forward to see you again very soon and hopefully we can make your stay a 5-star one. Sincerely, Daniel O' Connor Customer Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Cork

Reception

Posted 08-Dec-2017
LIke reception area and serving/eating staff were excellent.
Comment from Hotel Management
15-Dec-2017 by CSM Daniel, Hotel Management
Hello Pat, Very pleased to read that your overall experience and stay was one of such high standard going on the scoring you gave the Clayton Hotel Burlington Road to which we are very grateful. Thank you for your kind review and feedback, we hope to welcome you back to us again very soon. Kind Regards Daniel O' Connor Customer Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from sligo

Nice hotel, close to city centre and comfortable s

Posted 04-Dec-2017
Very clean comfortable room with air conditioning Great staff, very friendly and pleasant Good location, close to the city centre and shops Only downside was lack of parking, more parking when its busy would be good
Comment from Hotel Management
08-Dec-2017 by CSM Daniel, Hotel Management
Hello Ciara, Just messaging you back to say thank you for your time spent reviewing our Hotel and a special thank you for your kind scoring you gave while filling out the review. I know that our parking can be busy due to the size of the property but hopefully on your next visit to us we can try and make your stay entirely seamless. We are very grateful for the scoring and feedback, thank you once again, Kindest Regards Daniel O' Connor Customer Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Dec-2017
It was fun, everything was nice and in order really liked the staff they were friendly and kind, really would recommend it to friends really worth its money.
Comment from Hotel Management
08-Dec-2017 by CSM Daniel, Hotel Management
Hello, Thank you for your very kind review and score you awarded us here at the Clayton Hotel Burlington Road, we are very happy to read that you enjoyed your stay. We look forward to welcoming you back to us soon. Kind Regards Daniel O' Connor Customer Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Glasgow

Nice hotel and friendly staff

Posted 30-Nov-2017
Cold water one of three mornings but good apart from that
Comment from Hotel Management
08-Dec-2017 by CSM Daniel, Hotel Management
Hello Stu, Very pleased to read that your overall experience and stay was one of such high standard going on the scoring you gave the Clayton Hotel Burlington Road to which we are very grateful. I am aware that you have highlighted an issue which is great as we really do appreciate all feedback to help us develop our services and standards and hopefully we can get this particular issue sorted. Again, thank you for your kind review and feedback, we hope to welcome you back to us again very soon. Kind Regards Daniel O' Connor Customer Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from london

Posted 26-Nov-2017
We had a comfortable stay at the hotel on our 2 day break to Dublin. An easy walk into the centre of town and the airport bus stops right outside. Very convenient. I was impressed that their gluten free bread and toaster was separate from the ordinary bread etc
Comment from Hotel Management
26-Nov-2017 by CSM Daniel, Hotel Management
Hello Josette, Just messaging you back briefly to say big thanks for the tremendous score you awarded the team and property here at the Clayton Hotel Burlington road. We are really happy that you enjoyed your stay. Hope to see you back with us again soon. Kindest Regards Daniel O' Connor Customer Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Nottingham UK

Great place to stay

Posted 21-Nov-2017
Comfy clean and friendly. Staff always ready to help.
Comment from Hotel Management
23-Nov-2017 by CSM Daniel, Hotel Management
Hello Dennis, Very pleased to read that your overall experience and stay was one of such high standard going on the scoring you gave the Clayton Hotel Burlington Road to which we are very grateful. Thank you for your kind review and feedback, we hope to welcome you back to us again very soon. Kind Regards Daniel O' Connor Customer Service Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Cheshire

Comfortable.However room very small for two adults

Posted 20-Nov-2017
Pros: Saff and cleanliness
Cons: Only one staff member serving the bar.Room small for two grown adults.
Location: Close to Ciyu centre.Location good.
Friendly staff.Clean hotel with welcoming reception area.However there was only one member of staff tending the bar on the afternoon of a soccer international.
Comment from Hotel Management
21-Nov-2017 by CSM Daniel, Hotel Management
Dear John, Thank you for the great review of our hotel! We are delighted that you enjoyed your stay and hope to see you again very soon. Sincerely, Daniel O' Connor Customer Service Manager