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Reviews of DCU Rooms Glasnevin - Hostel

2 out of 5
DCU Rooms Glasnevin - Hostel
Ballymun Road, Glasnevin, Dublin, Dublin

Reviews

7.6

Good

Rating 10 - Excellent. 101 out of 342 reviews" "
Rating 8 - Good. 120 out of 342 reviews" "
Rating 6 - Okay. 79 out of 342 reviews" "
Rating 4 - Poor. 29 out of 342 reviews" "
Rating 2 - Terrible. 13 out of 342 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Liked: Room comfort
Suitable to sleep
We stayed for a few nights and found it was lovely and big campus. We weren't told where to have breakfast and we got lost trying to find it, then we didn't get told what we could eat in terms of our coupons and we didn't get to eat the following two days after paying for it. The room was standard but good enough for staying in for sleeping, the sink was leaking, the tap was cracked and we got soaked in the rain and the radiator didn't even turn on. Was not happy but least we got them dry the old fashioned way. The nubar club was nice and cheap for food, the sharer we had was delicious and the pizza. Overall a pleasant enough stay
Stayed 3 nights in Aug 2023
Response from Kikki DCU Rooms on 23 Aug 2023
Dear Rebecca, Thank you for your comments regarding your stay. Sorry that you were not able to find your way around the campus, I will highlight this to the reception manager and they will see if there is a better way to explain the location and procedure to our guests. Thank you for bringing this to our attention.I will ask our housekeeping team to look into the sink issue that you were having as well. Regards, KikkiDCU Rooms

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
It was €75 per night so it was fine for what it is - a student apartment. I was on the ground floor beside the building entrance so a lot of young people congregated at night and they could be a bit loud. I wish that security came around a bit more. But overall it was fine - you get what you pay for. Excellent breakfast.
Stayed 3 nights in Jun 2023
Response from Kikki DCU Rooms on 11 Jul 2023
Dear Thomas, Thank you for your comments regarding your stay. We apologies for the noise from the courtyard, we do try and enforce house rules with our youth groups and at times this can be difficult. However, we have security on campus that can assist if there is an issue and they regularly patrol the campus, to ensure that noise is kept to a minimum in the evenings. Thank you for bringing this to our attentionRegards, KikkiDCU Rooms

10/10 Excellent

Ethan

Stayed 3 nights in Jun 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service
Nice staff, right in campus. No dishes in the kitchen.
Stayed 5 nights in Jun 2023
Response from Kikki DCU Rooms on 11 Jul 2023
Dear Daniel, Thank you for your comments regarding your stay. Regards, KikkiDCU Rooms

4/10 Poor

Marcin

Stayed 2 nights in Jun 2023

8/10 Good

Shane

Stayed 1 night in Jun 2023

10/10 Excellent

Federico

Travelled with family
Liked: Cleanliness, staff & service
The campus is very beautiful, and the staff is very nice and friendly. The bus takes you to the city centre in 15 minutes and cost 2€. Considering that the room costs half the price of a similar room in Dublin City centre, is definitely recommended.
Stayed 3 nights in Jun 2023
Response from Kikki DCU Rooms on 11 Jul 2023
Dear Frederico,Thank you for your comments regarding your stay. Regards, KikkiDCU Rooms

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Not fit for purpose
Old, tired, dirty, stained. Gym and swimming pool not connected to hotel.
Stayed 1 night in Jun 2023
Response from Kikki DCU Rooms on 11 Jul 2023
Dear guest, Thank you for your comments regarding your stay. The sports complex with the pool and gym is run separately from ourselves, however they do sell pay passes. Regards, KikkiDCU Rooms

8/10 Good

Alain

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

8/10 Good

Brooke

Travelled with family
Liked: Cleanliness, staff & service
The room was very spacious and was exactly as pictured online. Perfect for two people travelling together, a bus at the campus edge took us straight into town which was easy. Funnily enough the only complaint was the water pressure was far too hard! Other than that our stay met expectations.
Stayed 2 nights in May 2023
Response from Kikki DCU Rooms on 11 Jul 2023
Dear Brooke, Thank you for your comments regarding your stay and our location. Regards, KikkiDCU Rooms

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place if you aren’t planing to stay at your room
Stayed 3 nights in May 2023
Response from Kikki DCU Rooms on 11 Jul 2023
Dear Ron, Thank you for your comments regarding your stay. Regards, KikkiDCU Rooms

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, friendly staff and great breakfast
Stayed 3 nights in Aug 2022
Response from Reservations Team on 25 Nov 2022
Dear Claire,Thank you for taking the time to provide reviews. We are thrilled to hear that you enjoyed your stay and all of the facilities and services that we provide. We hope to see you again in the future.Kind Regards

10/10 Excellent

Helen Harrison

Stayed 1 night in Aug 2022

8/10 Good

jonathan

Business traveller, Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2022

6/10 Okay

Ryan

Stayed 2 nights in Jun 2022

2/10 Terrible

Donnacha

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

8/10 Good

Suzanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Price was good but trade off is without a car you need to take a bus into the city centre. Staff person on duty for check-in seemed put out and angry at all of us waiting. Line up to check in was slow. Cafeteria staff were very nice. Breakfast was included.
Stayed 2 nights in Jun 2022
Response from Reservations Team on 25 Nov 2022
Dear Suzanne,Thank you for taking the time to provide reviews. We are thrilled to hear that you enjoyed your stay and all of the facilities and services that we provide. Sorry for any inconvenience caused, It is not ideal that this has occurred. We hope see you again in the future.Kind Regards

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service
Good value and super friendly and helpful staff. Advert on this site was misleading as it stated that some services at the accommodation were available when this was not the case.
Stayed 6 nights in Jul 2021
Response from Reservations Team on 25 Nov 2022
Dear Stephen,Thank you for taking the time to provide reviews. We are thrilled to hear that you enjoyed your stay and all of the facilities and services that we provide. We apologize for any misunderstanding about the services provided; we are working hard to avoid this in the future. We hope to see you again in the future.Kind Regards

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay
No one was around , it was so quiet and that was great. For the price the room was excellent. Its basic and it met my expectations. Its hard to find at first if you go by public transport from the airport. The location is decent and it's got a store on site, there is a pharmacy nearby too. Only one small thing, the double bed was 2 singles and there was a noticeable lump down the middle where the 2 beds met.
Stayed 3 nights in Aug 2019
Response from Mairéad on 16 Sept 2019
Hi Adam, Thank you for taking the time to review your stay. We are delighted your needs were met during your recent trip to Dublin. We will look into the bed in your room as comfort is a big priority for us. We hope to welcome you again. Kind regards,

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 2 nights in Aug 2019
Response from Mairéad on 16 Sept 2019
Thank you for choosing DCU Rooms. We hope to welcome you again. Kind regards,

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, safe, economical stay - Recommended
Perfect for a transit stopover but I would stay here again for other reasons. Staff was polite and prepared. They sent me with a brown bag breakfast since I was going to miss service in the cafeteria the next morning - very nice touch! Rooms are college dorms so are very basic but comfortable and very clean. If you want luxury and service pay much more and stay elsewhere. It's on a college campus and so the area is transportation rich - lots of public options into town or to the airport. There is a small grocery on campus just a few minutes' walk and other shops in the area. Security of the building and of the campus area was good. The wi-fi worked great. It's a little tricky to find but with a phone map and some preparation it's doable. Reception is at one location (the sport complex), your room will be in another building a short walk away. Bottom line: I'd stay here again and would recommend to friends. This place is nothing fussy or fancy but is really great if you want a clean, safe place to stay.
Stayed 1 night in Aug 2019
Response from Mairéad on 16 Sept 2019
Hi Matthew, Thank you for choosing DCU Rooms. We appreciate you taking the time to list the many positives to staying at DCU Rooms and hope to welcome you again. Kind regards,

8/10 Good

Ester

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Mairéad on 16 Sept 2019
Thank you for choosing DCU Rooms. We hope to welcome you again. Kind regards,

8/10 Good

Debbie

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2019
Response from Mairéad on 16 Sept 2019
Thank you for choosing DCU Rooms. We hope to welcome you again. Kind regards,

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Mairéad on 16 Sept 2019
Hi John, Thank you for choosing DCU Rooms. We hope to welcome you again. Kind regards,

8/10 Good

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Mairéad on 16 Sept 2019
Hi Daniel, Thank you for choosing DCU Rooms. Kind regards,

8/10 Good

Malgorzata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019
Response from Mairéad on 16 Sept 2019
Thank you for choosing DCU Rooms.

8/10 Good

Malgorzata

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Mairéad on 16 Sept 2019
Thank you,

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2019
Response from Mairéad on 16 Sept 2019
Thank you Bryan,

8/10 Good

Bernd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The price / Value ratio is quite good. I understand now why Venice has banned Suitcases with wheels. All night long someone is pulling the suitcase through the court and waking up every one with the window open. Very annoying
Stayed 2 nights in Aug 2019
Response from Mairéad on 16 Sept 2019
Hi Bernd, Thank you for taking the time to review your stay. We will take this feedback on board relating to noise. Kind regards,

6/10 Okay

Ashley, Chicago

Travelled with partner
Liked: Staff & service
Just what we needed for one night's stay however our room& bedding had such a terrible smell upon arriving. We opened the window all night but that hardly helped. The beds are uncomfortable & the pillow was so thin we woke up with neck pain. The college bar had great service, good food & cold beer. Price per night should not be as high for what you are getting.
Stayed 1 night in Aug 2019
Response from Mairéad on 16 Sept 2019
Hi Ashley, Thank you for this valued feedback. We sincerely apologise that there was an unpleasant small in your room. We will take your feedback on board in relation to the price and we thank you for choosing DCU Rooms. Kind regards,

8/10 Good

Sarah Anne

Travelled with family
Liked: Staff & service
Good value for money
Good value for money but not the most comfortable or the cleanest. Breakfast was very basic but decent. Rooms very cramped but decent for the price.
Stayed 1 night in Aug 2019
Response from Mairéad on 16 Sept 2019
Hi Sarah Anne, Thank you for this valued feedback. We are generally student accommodation so our rooms are a little smaller than a hotel we're glad you agree this is reflected in the price. Kind regards, Mairéad

6/10 Okay

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
No sleep
Knowing i was staying in a dorm room, i wasnt expecting luxury. Although the front desk service personnel were great and the room was secure, clean and adequately provisioned, the bed was like sleeping on a skeleton! There was NO comfortable position given the springs poking through. There was a pretty good cafe on campus nearby where I enjoyed a good moderately priced meal. However, thanks to no sleep, i was able to sleep on the plane trip back to the States.
Stayed 1 night in Jun 2019
Response from Mairéad on 16 Sept 2019
Hi Olivia, Thank you for taking the time to review your stay. We sincerely apologise that you experienced an uncomfortable sleep. We thank you for giving us the opportunity to improve. Kind regards, Mairéad

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The lobby and accommodations were great! Kind staff, but the rooms are very lacking. There was no air conditioning so during the night it was very difficult to get any sleep.
Stayed 3 nights in Aug 2019
Response from Mairéad on 16 Sept 2019
Hi, Thank you for sharing your experience. We will look into your feedback in our continued efforts to improve our service. Kind regards, Mairéad

8/10 Good

umbreeny, New York, NY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfortable and fairly close to the airport. Excellent continental one breakfast/lunch meal per day. Friendly and cooperative staff. Super safe, with secured buildings and rooms. Late check-in was huge help...there's security and front desk staff available 24*7. The only disadvantage is poor access to public transportation, requires a 20 minute walk from campus to the main road. I had the staff arrange a cab for me and paid 20 Euros for a smooth and comfortable ride to the airport instead.
Stayed 1 night in Aug 2019
Response from Mairéad on 16 Sept 2019
Hi Umbreeny, Thank you for this fantastic feedback. We very much appreciate your recommendation and hope to welcome you again. Kind regards, Mairéad

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2019
Response from Mairéad on 16 Sept 2019
Hi Max, Thank you for this fantastic score. We hope to welcome you again. Kind regards, Mairéad

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap and clean. Beds a bit flimsy. Staff great. Don’t have anything else to say about it but apparently reviews here have a minimum character limit.
Stayed 6 nights in Aug 2019
Response from Mairéad on 16 Sept 2019
Hi, Thank you for sharing your experience with us. We appreciate you feedback and hope to welcome you again. Kind regards, Mairéad

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff was friendly clean I would recommend
Stayed 3 nights in Aug 2019
Response from Mairéad on 16 Sept 2019
Hi, Thank you for taking the time to review your stay. We very much appreciate it. Kind regards, Mairéad

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Mairéad on 16 Sept 2019
Thank you,

10/10 Excellent

Mairead

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Mairéad on 16 Sept 2019
Thank you Mairéad

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Lovely staff, lovely room and at a great price for a busy sporting weekend in Dublin.
Stayed 1 night in Aug 2019
Response from Mairéad on 16 Sept 2019
Hi Lorraine, Thank you for taking the time to review your stay. We appreciate your recommendation. Kind regards, Mairéad

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019
Response from Mairéad on 16 Sept 2019
Thank you

10/10 Excellent

Hsiaoping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent option for a budget travel. No complaint for its cleaness. The front desk is super friendly and helpful. Although its room is quite simple, you can almost find anything you needed on site. Another plus for this place is the free meal vouchers. Two vouchers for two guests every day, which gives you almost free breakfast and lunch. Will stay here again.
Stayed 7 nights in Aug 2019
Response from Mairéad on 16 Sept 2019
Hi Hsiaoping, Thank you for taking the time to review your stay. We appreciate your glowing reccomendation and very much look forward to welcoming you again. Kind regards, Mairéad

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The one and only positive attribute this place has is it's proximity to the airport but even that would not be enough for me to ever stay there again
Stayed 1 night in Aug 2019
Response from Mairéad on 16 Sept 2019
Hi, Thank you for taking the time to share your experience with us. We take all feedback into consideration in order to improve our service and would be grateful for any further detail that helps us to improve. Kind regards, Mairéad

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a Very Good stay at dcu! The room was clean and had all the comfort, we were Not to far from the city and close to public transport.
Stayed 2 nights in Aug 2019
Response from Mairéad on 16 Sept 2019
Hi Wendy, Thank you for taking the time to review your stay. We are delighted you found the accommodation to be clean and comfortable and we very much hope to welcome you again. Kind regards, Mairéad

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Booked one room for 2 with a double bed. Got 2 rooms with single beds. Very basic.
Stayed 1 night in Aug 2019
Response from Mo on 16 Sept 2019
Hi, Thank you for taking the time to review your stay. We apologise for any confusion with your booking. Your booking was for one of our two single bed apartments. We hope this clears up any confusion. Kind regards, Mairéad

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The security was very good and the campus very attractive. There was easy free parking and good (unsecured) wifi. It was disappointing that there was no television either in the room or in a common area in the building. The kitchen was very poorly equipped. The only cutlery was teaspoons, the only crockery was mugs. There were no plates, no dishes and no cooking equipment whatsoever.
Stayed 2 nights in Jul 2019
Response from Mairéad on 17 Jul 2019
Thank you for your valued feedback. We don't advertise the rooms as self catering (only bed and breakfast) and so don't provide plates etc. The kitchens are there for the students in term time. We would need to raise our prices to provide this level of daily cleaning to use the kitchens in this capacity. We do have some superior rooms equipped with TV's and please accept our apologies if this wasn't made clear for you. Kind regards,

4/10 Poor

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Jul 2019
Response from Mairéad on 17 Jul 2019
We hope you enjoyed your time in Dublin.

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Was a lot nicer than I was expecting. All u need for a cheap wkend away
Stayed 2 nights in Jul 2019