Ratings based on 416 Verified Reviews

4.0 out of 5
85% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 25-Sep-2017
Comfortable and pleasant surroundings. Staff are polite and courteous. Only draw back are the prices for food and drink on the beach Good water sports facility
4 out of 5
Recommended
for Everyone
by A verified traveller from cumbria

Nice pool area and gardens close to the walk

Posted 07-Sep-2017
Hotel is in great location but is a bit tired and needs updating
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Aug-2017
Good hotel with beach near by. Friendly staff. The only thing that was not good is the shuttle bus. Every time we wanted to go to the malls it was full because it would go to other malls first to pick up people so when it came to Sheraton it was full so very annoying as we hadn't to take a cab. They should have a much bigger bus.
4 out of 5
Recommended
for Everyone
by A verified traveller from Middlesex, England

Traditional and homely

Posted 23-Aug-2017
Pros: We visited 3 years earlier with our family and had a wonderful time. It was located close to the beach and had local shops. Good size pool.
Cons: Unfortunately, when receipt is signed for lunch or dinner at main restuarants a copy was not given.
Location: It was located close to the beach ad had local shops.
Staff was welcoming and eager to solve any problems that may arise. Paid a lot of attention to detail. The food was excellent and catered for all tastes. When relaxing by the pool they provided a cooler box with ice. Loved the idea of providing towels for the pool, giving you more room in your suitcase.
1 out of 5
by A verified traveller

Beach hotel

Posted 15-Jul-2017
Disappointed with hotel as the windows didn't open and very limited rooms with balconies This was not mentioned on the website So a poor stay
5 out of 5
Recommended
for Everyone
by A verified traveller from uk

Perfect in every way

Posted 14-Jul-2017
My stay was as always very relaxing always receiving the highest standards by staff . This is my 5th visit to the hotel and I would recommend this to you all. The beach is private and is maintained to the highest standards. The hotel is the perfect place to be if you want a relaxing calm stay. The most pleasant and accommodating staff. Food is to the highest standards and I met the chef who even specially cooked for me a special meal just because I had it days before and I enjoyed it so much he prepared it for me again. Will go again and again as it's worth every penny I spent on it.
1 out of 5
by A verified traveller from UK

Receptionist/Manager absolutely rude!!

Posted 10-Jul-2017
Firstly the waiters were lovely, no complaints there. However we had to switch rooms 3 times due to water leaking, smell in the room and no cold water in the taps. Complained to manager so he upgraded us and offered dinner at one their restaurants and a taxi ride to airport. Morning of our departure from hotel the staff refused to pay for taxi and we did not arrange one. They totally disagreed with us but we didn't not have the time to argue anyhow it's not about the money it was about keeping the word! Disgusted with reception staff
5 out of 5
by Aftab

Posted 10-Jul-2017 on Hotels
I stayed at Sheraton resort for 7 nights and it was far beyond what I expected. Its located right next to the jumeirah walk which gives one the freedom to roam around in a safe enviornment with alot of restaurants located there. The rooms themselves were in good condition and kept clean by housekeeping. The breakfast was elaborate and mouth watering. I had it for 7 mornings and can still have it again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great stay at this beach hotel.

Posted 30-Jun-2017 on Orbitz
I really enjoyed my stay, I'll definitely return to this hotel.
3 out of 5
by Baker

not friendly

Posted 17-Jun-2017 on Hotels
- Even I have DOD in the door, room service will call to the room when they can make up the room - Hotel reservation did nt cooperate when the booking was received late in the hotel system