Ratings based on 723 Verified Reviews

4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

another great stay

Posted 07-Oct-2017
Pros: the staff are attentive and are what make this place great. Dubai establishments in retail and hospitality lack basic customer service, but not GH
this is the second time in the last 11 months I have stayed and it was excellent.
Comment from Hotel Management
08-Oct-2017 by e-Services Manager, Hotel Management
Dear Guest, Thank you for posting your review. It is truly rewarding to know that you once again enjoyed your stay at the Grosvenor House and we are happy to hear that you were extremely delighted with the service provided by our associates. Your compliments will be shared with the team and we look forward to welcoming you back again soon for an even better experience. Kind regards, e-Services Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Sep-2017
A perfectly fine hotel but nothing special. Service was reasonable. Nothing to complain about, just not impressive or memorable.
Comment from Hotel Management
12-Sep-2017 by e-Services Manager, Hotel Management
Dear Guest, Thank you for posting your review and we are pleased to have you as our guest at the Grosvenor House. Your feedback is greatly valued and we hope to see you again soon. Kind regards, e-Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Cincinnati

World class hotel

Posted 23-Aug-2017
Unbelievable treatment by the staff. Hotel premises are spanking clean and state of the art.
5 out of 5
Recommended
for Everyone
by A verified traveller from Ormond beach Florida

Great hotel,good value, excellent service

Posted 07-Aug-2017
Everything about this hotel is excellent including value for money. Indego restaurant is one of the best Indian restaurants we have experienced.
5 out of 5
Recommended
for Everyone
by A verified traveller from Tallahassee,FL

Royalty

Posted 28-Jul-2017
From the time I got there till check out I was treated like it king. the room was mirror like clean and the staff was outstanding.. lots of high rollers there but everyone treat you well..My wife and I will be back next spring.the marina is just 15 steps away and to cross it just take the water taxi for 3uae ..the metro is only 15 min walk away and the marina mall is a 20 min walk or take the water taxi for 5uae.. #I❤️Dubai#-I❤️Grosvernor
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 23-Jul-2017
magnifying experience holder by professionals staff making every thing easy to you
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Astounding

Posted 16-Jul-2017
Pros: everything was great
Cons: nothing i can think of
Location: metro, restaurants and bar
We stayed at Grosvenor for circa 8 days. we had a wonderful stay and enjoyed our stay. the staff, the food and overall experience was great
4 out of 5
by Manoj

Posted 10-Jul-2017 on Hotels
Truly amazing 5 star home away from home.
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing

Posted 02-Jul-2017
Every thing is excellent and perfect professional staff
5 out of 5
by Jose

This traveller left a rating score only Posted 26-Jun-2017 on Hotels